I have installed SCCM console on Windows XP SP3 systems & given necessary rights to normal user to Collection as read,read resource & use remote tools. When I right click & go on start it does not shows remote assitance in context menu for Windows 7 systems but remote assitance option is given for Windows XP system but it does not work.
How do I use remote assitance for Windows XP & Windows 7 from SCCM console installed on Windows XP system. Please suggest.
"Offer RA from Windows 7 to Windows XP is supported, but Offer RA from Windows XP to Windows 7 is not supported."
Couldn't find a better source, I would install the SCCM console on for instance a Remote Desktop Server and use the console there.
-- My System Center blog ccmexec.com -- Twitter @ccmexec
I have given below rights to one of user:
1. Collection: Read, Read Resource, User Remote Tools
2. Site: Read
3. Remote Tools Agent: Added user name
Now user is able to take remote control but not remote assitance. It shows access denied error.