none
Run Advertised Program Does not execute advertisement

    Question

  • Hi, 

    I hope someone could help me sort out this issue. This is on a windows xp sp3 client. 

    1. All advertisements listed in Run advertised programs does not run when highlighted and Run is clicked.

    - mandatory advertisements run

    - advertisements run when you initiate a rerun of advertisement via sccm client center

    - windows updates install

    Checking the logs would not show any issues or errors. 

     

    What could possible by causing RAP not to execute the advertisements? What should I look for in the logs?

     

    Thanks a lot in advance!

    Thursday, February 02, 2012 1:55 PM

Answers

  • Its very strange that there are no entries in the execmgr.log file when you try to run the program from Run Advertised Program.  There should be some entries in there indicating why it did not run. 

     Please double check that log.

     

    Michael

    Monday, February 06, 2012 7:14 PM

All replies

  • Hi,

    Are there any information in Execmgr.log? do they report failed or nothing happens?

    Regards,
    Jörgen


    -- My System Center blog ccmexec.com -- Twitter @ccmexec
    Thursday, February 02, 2012 2:00 PM
  • Nothing is logged in execmgr.log. 

    I tried to look at all the other logs but nothing seems to be out of the ordinary

    - the sccm client has been reinstalled

    - wmi has been repaired

    is there a possibility that  this could be caused by a bad user profile?

     

    Thursday, February 02, 2012 2:53 PM
  • conflicting record?
    Tim Magnuson | MCTS, MCITP | MCCA 2011 |
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
    My Blog Site: http://tmagnuson.wordpress.com
    Thursday, February 02, 2012 9:14 PM
  • conflicting record?


    Why? He mentioned that "All advertisements listed in Run advertised programs does not run when highlighted and Run is clicked". So the policy made it to the client and it seems as if it is a client side issue.

     


    Torsten Meringer | http://www.mssccmfaq.de
    Thursday, February 02, 2012 9:38 PM
    Moderator
  • i've had clients receive advertisements and not run them because of conflicting records, but you're right, if they've received the policy this "shouldn't" apply
    Tim Magnuson | MCTS, MCITP | MCCA 2011 |
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
    My Blog Site: http://tmagnuson.wordpress.com
    Thursday, February 02, 2012 9:43 PM
  • Long shot, but could it potentially be a maintenance window holding things up? I'm pretty sure re-running an advert through SCCM Client Centre will force it to disregard any windows.

     

    What does the advert status message say in the SCCM Console?

     

    Cheers.


    LinkedIn
    Friday, February 03, 2012 12:15 AM
  • policies seem to arrive ok. mandatory policies that we feed it works.  there's no maintenance window holding things up as we are not having issues with the other machines in the same site code. 95% probably is client side issue but reinstall the sccm client did not do anything different.
    Friday, February 03, 2012 5:36 AM
  • Long shot, but could it potentially be a maintenance window holding things up?
    Maintenance windows are not evaluated at all if you initiate an installation using Run Advertised Program.
    Torsten Meringer | http://www.mssccmfaq.de
    Friday, February 03, 2012 8:01 AM
    Moderator
  • Its very strange that there are no entries in the execmgr.log file when you try to run the program from Run Advertised Program.  There should be some entries in there indicating why it did not run. 

     Please double check that log.

     

    Michael

    Monday, February 06, 2012 7:14 PM