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Health Service Unloaded System Rule(s) alert on thin client computers

    Question

  • Hi I am running SCE 2010 and I am constantly getting alerts that say "Health Service Unloaded System Rule(s)" with descriptions that say

    "The health service 7BAFE284-8F9F-0727-5561-A155570864A5 running on host <THIN CLIENT> and serving management group with id {92902250-2C7A-716C-087D-25C188365460} is not healthy. Some system rules failed to load."

    Also, whenever I try to reinstall them, as suggested by product knowledge, it fails everytime.

    Friday, June 17, 2011 1:17 PM

All replies

  •  

    Hi,

     

    Based on my research, I would like to suggest the following:

     

    1.    Clear the HealthService queue on the server:

     

    1)    Stop System Center Management service.

    2)    Go to C:\Program Files\System Center Essentials\, and rename the “Health Service State” folder.

    3)    Restart System Center Management service.

     

    2.    Check SPN:

     

    SDK SPN Not Registered

    http://blogs.technet.com/b/jonathanalmquist/archive/2008/03/12/sdk-spn-not-registered.aspx

     

    Meanwhile, please also try the methods in the following post:

     

    Fixing troubled agents

    http://blogs.technet.com/b/kevinholman/archive/2009/10/01/fixing-troubled-agents.aspx

     

    Hope this helps.

     

    Thanks.
    Nicholas Li - MSFT
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, June 21, 2011 3:37 AM
  • Nicholas,

    I tried everything that you listed but it didn't work. Step one looked to have worked for a little while but then the alerts started coming back up again. Step two didn't look related to my problem at all.

    Thanks

    Tuesday, June 21, 2011 12:58 PM
  •  

    Hi,

     

    Thank you for your update.

     

    Please refer to the following articles:

     

    The Health Service does not process configuration files, and events 7022 and 1220 are logged every 30 minutes on a domain controller on which you installed the Operations Manager 2007 agent

    http://support.microsoft.com/kb/946428

     

    SCOM warnings and errors; event id 4503, 10703. 1103 and 10102

    http://social.technet.microsoft.com/Forums/en-US/exchangesvrmonitoring/thread/28516ca3-ae97-49a2-bb72-d6814750813f

     

    Health Service Unloaded System Rule(s) Event 1102

    http://ianblythmanagement.wordpress.com/2009/02/16/health-service-unloaded-system-rules-event-1102/

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Hope this helps.

     

    Thanks.
    Nicholas Li - MSFT
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by vengawn Tuesday, July 05, 2011 7:06 PM
    • Unmarked as answer by vengawn Tuesday, July 05, 2011 7:08 PM
    Friday, July 01, 2011 7:46 AM
  • Nicholas,

    The third article looks like the problem I am having, but the fix says to rename a file called "Program" on the root of C:\. I looked on the computers I was having this trouble with, but none of them have this file. The other two didn't seem relevant to my situation.

    Thanks

    Thursday, July 07, 2011 2:52 PM
  • Hi there,

    Try the following in case you did not solve it jet:

    - LogIn on the client machine and delete the Agent through the Configuration Panel;

    - Delete the Microsoft Monitoring Agent map from C:\Program Files;

    - Go to Agent Managed (under Administration in SCOM Console) and delete the agent of depending client;

    - Now for just in case, refresh the "Agent Managed" tab so you're sure agent is deleted;

    - At last install the agent again through the Operation Manager Console. Wait a few moments and the issue will automatically dissapear (in case if its an Monitor Alert automatically, Alert Rules needs to be closed manually).

    Please inform me if it succeeded. I had the same issue and that solved it :)

    Monday, June 23, 2014 8:53 AM
  • Look at the Operations Manger event log on the agent reporting the errors, you should see specifically which rules and monitors are being unloaded in events right around the time the alert was generated. 

    Can you please post to see if they are something that should in-fact be running on the clinet... or are they something else (like a poorly written rule/monitor).

    Thanks!

    -Jess

    Friday, September 05, 2014 10:14 AM
  • i have exactly the same issue...

    The System Center Management Health Service 123-31234 running on host xxx-xxxx.Root.net and serving management group with id {0407FB6F-896A-7389-EA01-D60C72ABBD5A} is not healthy. Some system rules failed to load.

    I restarted the Service System center Management Service,also delete the folder health service State folder to clear the cache,but still the problem is there.

    and i am getting this message in the Event logs of faulty system Faulting application name:

    MonitoringHost.exe, version: 7.0.8560.0, time stamp: 0x4f210669 Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac Exception code: 0x40000015 Fault offset: 0x00000000000761c9 Faulting process id: 0xc2c Faulting application start time: 0x01cfb546b794c320 Faulting application path: C:\Program Files\System Center Operations Manager\Agent\MonitoringHost.exe Faulting module path: C:\Windows\SYSTEM32\MSVCR100.dll Report Id: 00042e99-213a-11e4-93f9-f4ce46830654 Faulting package full name: and the event id is 1000

    Friday, September 12, 2014 10:18 AM