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crashdumps

    Question

  • Our SCOM alerts keep getting this error and I've googled it many times and I've yet to find a solution.   The servers shows the last crashdump happening on 2/2/12 yet this error showed up today on SCOM.

    How do you resolve this:

    onfigMgr 2007 Crash Dumps: Monitoring SMS Executive script error        Alert Description
            
    Source:    
    US-PRI01.corp.us.com
        US-PRI01
    - ConfigMgr 2007 Crash Dumps: Monitoring SMS Executive script error.


    The script 'ConfigMgr 2007 Monitor SMS Executive Crash Dumps' running under processing rule '{8A4A5EB4-52D2-E4B8-6BD9-E5D659B5EFB8}' encountered a runtime error.
    Failed to read %PROCESSOR_ARCHITECTURE environment variable from Win32_Environment WMI class.
    Path:        US-PRI01.corp.us.com        
    Alert Rule:    
    ConfigMgr 2007 Crash Dumps: Monitoring SMS Executive script error
        
    Created:        2/15/2012 7:10:00 AM        
            
            


    Knowledge:           View additional knowledge...



    Summary
    A runtime error from the ConfigMgr 2007 Monitor SMS Executive Crash Dumps script has been detected. The script is part of the ConfigMgr 2007 Crash Dumps: Monitoring SMS Executive event processing rule.
    Causes
    This event could occur because of problems with registry access.
    The script can not access registry values under the Configuration Manager Identification registry key, HKEY_LOCAL_MACHINE\Microsoft\SMS\Identification.
    Resolutions
    •    Check that the Configuration Manager Identification registry key exists and can be accessed.
    •    Check that the Installation Directory and Site Code registry values under the Identification registry key exist and are valid.
    Additional Information
    This alert is best handled by Configuration Manager administrators.
    External Knowledge Sources
    For more information about Configuration Manager 2007, see the Configuration Manager Documentation Library Web page.
    For more assistance, see a list of additional support options in the support section of the Configuration Manager Web site at Support for Configuration Manager.


    mqh7

    Friday, February 24, 2012 8:44 PM

All replies

  • if it can't read from WMI try to look at it via WBEMTEST or see about repairing wmi.


    http://www.sccm-tools.com http://sms-hints-tricks.blogspot.com

    Saturday, February 25, 2012 12:08 AM
    Moderator