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Benefit Access Number (subscriber ID)?

    Question

  • I have purchased a Technet Plus subscription with credit card and received an email confirming my order.  In the email it says I should receive a second email once my payment is complete.  I would have thought credit card payment would be straight away but I have not received the second email.

    In the first email it also says I can view my "Benefit Access Number (subscriber ID)" with a link to my invoice. but the invoice does not mention "Benefit Access Number (subscriber ID)" anywhere.  I need this to link my Live ID.

    Has the second email been lost somewhere or does it normally take more than 12 hours to process a credit card payment?
    Monday, October 26, 2009 8:31 AM

Answers

  • Hi,
    this is a forum for System Center Essentials. Try e-mail Technet customer support instead. Thanks
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Marked as answer by Jie-Feng Ren Tuesday, October 27, 2009 9:55 AM
    Monday, October 26, 2009 10:14 AM
  • For this question, you need to contact technet concierge for support.

    Thanks.


    Jie-Feng Ren - MSFT
    • Marked as answer by Jie-Feng Ren Tuesday, October 27, 2009 9:55 AM
    Tuesday, October 27, 2009 9:54 AM

All replies

  • Hi,
    this is a forum for System Center Essentials. Try e-mail Technet customer support instead. Thanks
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Marked as answer by Jie-Feng Ren Tuesday, October 27, 2009 9:55 AM
    Monday, October 26, 2009 10:14 AM
  • For this question, you need to contact technet concierge for support.

    Thanks.


    Jie-Feng Ren - MSFT
    • Marked as answer by Jie-Feng Ren Tuesday, October 27, 2009 9:55 AM
    Tuesday, October 27, 2009 9:54 AM