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Cannot Install Windows Media Player 11

    Question

  • HI all,

     

    I have packaged up Windows Media Player V11 and approved for deployment. The update on the client (Windows XPSP2) indicates the package was not successfully installed and it reschedules it for another try. The windowsupdate log shows

     

    2008-06-17 10:36:18:760 1068 b6c Agent ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2008-06-17 10:36:18:760 1068 b6c Agent *********
    2008-06-17 10:36:18:760 1068 b6c Agent   * Updates to install = 1
    2008-06-17 10:36:18:760 1068 b6c Agent   *   Title = Windows Media Player V11
    2008-06-17 10:36:18:760 1068 b6c Agent   *   UpdateId = {B0EF9A00-57CA-42DE-825B-3DDA108E3178}.1
    2008-06-17 10:36:20:838 1068 b6c Handler Attempting to create remote handler process as STAR\Administrator in session 0
    2008-06-17 10:36:20:995 1068 b6c DnldMgr Preparing update for install, updateId = {B0EF9A00-57CA-42DE-825B-3DDA108E3178}.1.
    2008-06-17 10:36:30:732 1044 45c Misc ===========  Logging initialized (build: 7.1.6001.65, tz: +1000)  ===========
    2008-06-17 10:36:30:732 1044 45c Misc   = Process: C:\WINDOWS\system32\wuauclt.exe
    2008-06-17 10:36:30:732 1044 45c Misc   = Module: C:\WINDOWS\system32\wuaueng.dll
    2008-06-17 10:36:30:732 1044 45c Handler :::::::::::::
    2008-06-17 10:36:30:732 1044 45c Handler :: START ::  Handler: Command Line Install
    2008-06-17 10:36:30:732 1044 45c Handler :::::::::
    2008-06-17 10:36:30:732 1044 45c Handler   : Updates to install = 1
    2008-06-17 10:37:11:084 1044 45c Handler   : WARNING: Command line install completed. Return code = 0x00000bc2, Result = Failed, Reboot required = false
    2008-06-17 10:37:11:084 1044 45c Handler   : WARNING: Exit code = 0x8024200B
    2008-06-17 10:37:11:084 1044 45c Handler :::::::::
    2008-06-17 10:37:11:084 1068 bdc AU >>##  RESUMED  ## AU: Installing update [UpdateId = {B0EF9A00-57CA-42DE-825B-3DDA108E3178}]
    2008-06-17 10:37:11:084 1044 45c Handler ::  END  ::  Handler: Command Line Install
    2008-06-17 10:37:11:084 1068 bdc AU   # WARNING: Install failed, error = 0x80070643 / 0x00000BC2
    2008-06-17 10:37:11:084 1044 45c Handler :::::::::::::
    2008-06-17 10:37:11:115 1068 b6c Agent *********
    2008-06-17 10:37:11:115 1068 bdc AU Install call completed.

     

    SCE is running on a Windows 2003 server.

     

    Any help would be greatly appreciated.

     

    Thanks in advance

    Tuesday, June 17, 2008 1:08 AM

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