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How make a link between Microsoft Dynamics CRM 2011 and SCSM 2012 SP1

    Question

  • I want integrate Microsoft Dynamics CRM 2011 and SCSM 2012 SP1.

    I want to see the tickets of SCSM in Dynamics CRM 2011. Just a basic view tickets like the title and the status. Not require it to be real-time.

    Is-it possible to do that directly in CRM or i must pass by Orchestrator ?

    Any ideas arround this topic ? 

    Thursday, May 16, 2013 2:05 PM

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