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RealPlayer 16.0 SCCM 2007 Package Silent Install Issue

    Question

  • I am as the title states deploying RealPlayer 16.0.3.51 to users...very few users. I am using Wise Studio to re-package the application. I downloaded the alternative installer (this way I can use switches) and in the script I delete the desktop icon and suppress the EULA.

    When I manually run the package on a regular end-user account I get this error message.

             "As a Restricted User you do not have adequate Windows operating system rights to use this program to install software. Please contact your system administrator for help."

    Even when I right click the .exe on the regular end-user account and run as admin it gives me this error, but, it works when I am logged on an admin account.

    Hmm...okay let me deploy it as a mandatory assignment from SCCM, that way it runs as the SYSTEM and not the USER. So be it I get the same error again!

    Any advice would be appreciated.


    • Edited by Amar_S_R Friday, September 06, 2013 1:04 PM
    Friday, September 06, 2013 1:03 PM

Answers

  • Yes I did but I no longer need to deploy this...although I believe it might have been a firewall issue.
    • Marked as answer by Amar_S_R Thursday, September 12, 2013 12:41 PM
    Thursday, September 12, 2013 12:38 PM

All replies

  • Check out appdeploy.com (or ITNINJA as it's called now) they usually have packaging advice for pretty much any app.

    John Marcum | http://myitforum.com/myitforumwp/author/johnmarcum/

    Friday, September 06, 2013 1:29 PM
  • it should not give any issue as SCCM will run in admin context also we can run the program with admnistrative rights. so i am sure it will get installed untill the package is having any issue.


    Kamala kannan.c| Please remember to click “Mark as Answer” or Vote as Helpful if its helpful for you. |Disclaimer: This posting is provided with no warranties and confers no rights

    Friday, September 06, 2013 2:04 PM
  • I actually looked there first and didn't find anything.
    Friday, September 06, 2013 3:06 PM
  • I modified the program so its not even using my wisecript package just the alternative .exe from RealPlayer and I use the /s /v/qn switches and it still throws that error. (I deployed it via SCCM and it throws that errors as well)
    Friday, September 06, 2013 8:07 PM
  • Did you chosen the run with admin rights in the program..,also choose allow user interaction.

    Kamala kannan.c| Please remember to click “Mark as Answer” or Vote as Helpful if its helpful for you. |Disclaimer: This posting is provided with no warranties and confers no rights


    Wednesday, September 11, 2013 3:16 PM
  • Yes I did but I no longer need to deploy this...although I believe it might have been a firewall issue.
    • Marked as answer by Amar_S_R Thursday, September 12, 2013 12:41 PM
    Thursday, September 12, 2013 12:38 PM