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SCCM client uninstall from XP system but status not updating.

    Question

  • Hi,

    I have uninstalled SCCM client from a XP machine through SCCM console. The client has successfully been uninstalled from that particular XP system, but the status of client is showing YES in the SCCM console.

    I have updated collection membership also and refreshed several times, but it is not working. My AD system discovery is also running at a schedule of 4 hrs. But status has not been updated after AD discovery.

     

    Thanks

    Deep

    Monday, August 01, 2011 9:26 AM

Answers

  • Hi,

    If you want to remove the client from the console after the uninstall of the SCCM client you will either have to manually delete it or exclude the AD ou where the client resides from System Discovery. The client will not disapper even after the Site Maintenenace task will run and which would normally remove the client from the SCCM console but if the client is active in the network it will still be there, kept alive by the AD System Discovery Agent.

    So to conclude my answer, I would delete it Manually from the SCCM console.

    regards,

    Jörgen


    -- My System Center blog ccmexec.com --
    • Proposed as answer by Jason SandysMVP Monday, August 01, 2011 12:53 PM
    • Marked as answer by deeptechIT Thursday, August 04, 2011 3:20 AM
    Monday, August 01, 2011 9:34 AM
  • Both Jorgen and Kent are correct (of course). ConfigMgr is not a real-time system and does not truly keep track of client status; the site server never reaches out to clients, it waits to hear from clients. This enables ConfigMgr to tolerate service interruptions because the users go on vacation, are road warriors, are sick, etc.

    Also note that there is no uninstall option in the ConfigMgr console. The option you used is from one of the right-click tools and not formally part of the product.


    Jason | http://myitforum.com/cs2/blogs/jsandys | Twitter @JasonSandys
    • Marked as answer by deeptechIT Thursday, August 04, 2011 3:20 AM
    Monday, August 01, 2011 12:59 PM

All replies

  • The client will not be able to send status messages due to the fact that you have uninstalled the client. In order to update the information in the ConfigMgr. console you need to implement a service like the Client Status reporting service in R2/R3.


    Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund
    Monday, August 01, 2011 9:31 AM
  • Hi,

    If you want to remove the client from the console after the uninstall of the SCCM client you will either have to manually delete it or exclude the AD ou where the client resides from System Discovery. The client will not disapper even after the Site Maintenenace task will run and which would normally remove the client from the SCCM console but if the client is active in the network it will still be there, kept alive by the AD System Discovery Agent.

    So to conclude my answer, I would delete it Manually from the SCCM console.

    regards,

    Jörgen


    -- My System Center blog ccmexec.com --
    • Proposed as answer by Jason SandysMVP Monday, August 01, 2011 12:53 PM
    • Marked as answer by deeptechIT Thursday, August 04, 2011 3:20 AM
    Monday, August 01, 2011 9:34 AM
  • Both Jorgen and Kent are correct (of course). ConfigMgr is not a real-time system and does not truly keep track of client status; the site server never reaches out to clients, it waits to hear from clients. This enables ConfigMgr to tolerate service interruptions because the users go on vacation, are road warriors, are sick, etc.

    Also note that there is no uninstall option in the ConfigMgr console. The option you used is from one of the right-click tools and not formally part of the product.


    Jason | http://myitforum.com/cs2/blogs/jsandys | Twitter @JasonSandys
    • Marked as answer by deeptechIT Thursday, August 04, 2011 3:20 AM
    Monday, August 01, 2011 12:59 PM
  • Hi,

    I have uninstalled SCCM client from a XP machine through SCCM console. The client has successfully been uninstalled from that particular XP system, but the status of client is showing YES in the SCCM console.

    I have updated collection membership also and refreshed several times, but it is not working. My AD system discovery is also running at a schedule of 4 hrs. But status has not been updated after AD discovery.

     

    Thanks

    Deep

    How did you uninstall client software from SCCM console ? I don't see any option like that (I am using 2007 R2 version) ?
    hydkk
    Wednesday, August 03, 2011 4:06 PM
  • Hi,

    there is now bultin feature for it, you would have to use a startup script, advertisement in SCCM or I think the SCCM Right-click tools have it included aswell..

    the command to execute is Ccmsetup.exe /uninstall

    You can use the ccmsetup on the local client to uninstall it is is located in C:\windows\system32\ccmsetup

    Right-click tools:

    http://myitforum.com/cs2/blogs/rhouchins/archive/2008/04/09/sccm-right-click-tools.aspx

    Regards,
    Jörgen


    -- My System Center blog ccmexec.com --
    Wednesday, August 03, 2011 4:47 PM
  • That cannot be done using the console. ccmsetup.exe should be executed on the client instead.
    Torsten Meringer | http://www.mssccmfaq.de
    Wednesday, August 03, 2011 4:47 PM
  •  

    Finally I manually deleted the system from the console, and now its not showing up over there.

    But Leme tell u I had uninstalled the client by rightclicking on systemon the console, and the client was actually removed from that paricular system. I am using 2007 r2, and this feature is available over there.

    Thanks ALL,

     

    Regards,

    Deep

    Thursday, August 04, 2011 3:19 AM