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Amount of licenses

    Question

  • Hi,

    I've assigned all our agreements to the AIS site; EA and Select. The total numbers of licenses shown is incorrect. Example, bought/right under old EA and not continued 8 lics Windows server datacenter edition and bought in 2010 10 lics under our Select agreement. I expect both numbers to be summed and a number of licenses is shown like 18. Then it would be nice to see the devision of 8 lics in the old EA and 10 lics in the currect Select.

    Can somebody help me with this issue.

    kr Marco

    Thursday, January 05, 2012 2:35 PM

All replies

  • Hi,

    I've assigned all our agreements to the AIS site; EA and Select. The total numbers of licenses shown is incorrect. Example, bought/right under old EA and not continued 8 lics Windows server datacenter edition and bought in 2010 10 lics under our Select agreement. I expect both numbers to be summed and a number of licenses is shown like 18. Then it would be nice to see the devision of 8 lics in the old EA and 10 lics in the currect Select.

    Can somebody help me with this issue.

    kr Marco


    Hello Marcootje -

    Please open a support request at https://support.microsoft.com/oas/default.aspx?gprid=15960&st=1&wfxredirect=1&sd=gn where one of our Technical Support technicians will be able to assist you with this problem. 

     

    Thanks


    Frank (MSFT)

    Monday, January 09, 2012 5:57 PM
    Owner