none
How to set up a view for 'All Incidents Entered by Me'

    Question

  • I need to set up a view in Service Manager that will display all incidents that were entered by me. We already have one that displays all that are Assigned to me, but not all that were Entered by me. I can't find the 'Entered by' or 'Created by' field in the Create View tool. Where can I find this?

    Jack PBSO Information Systems

    Wednesday, April 18, 2012 5:03 PM

Answers

  • Hello Jekkz,

    When creating a view you can use the class Incident (advanced). In that combination class you have the option to use the related classe Created by User in your criteria.

    • Marked as answer by jekkz Thursday, April 19, 2012 2:11 PM
    Wednesday, April 18, 2012 6:28 PM

All replies