Service Manager - General announcement
System Center 2012 SP1 trial (this includes SCSM and is used to patch SCSM2012 RTM to SP1 - there are no separate SP1 patch)
Service Manager 2012 SP1 VHDs
Mgmt. server: http://www.microsoft.com/en-us/download/details.aspx?id=36427
DW server: http://www.microsoft.com/en-us/download/details.aspx?id=36425
Service Manager 2012 SP1 Authoring Tool
Service Manager 2012 SP1 documentation
Read online: http://technet.microsoft.com/en-us/library/hh305220.aspx
Orchestrator IPs for SC2012 SP1
Take a look at the documentation around upgrading your environment:
Also, this blogpost might be helpful:
SCSM 2012 SP1 patchnotes:
Chargeback helps you apply cloud-based pricing on Virtual Machine Manager (VMM) fabric and show that information to customers in order to minimize virtual machine oversubscription and underutilization. Chargeback illustrates how you can use System Center 2012 Service Pack 1 (SP1) in a cross-platform environment where you use multiple Service Manager components to achieve your business goals.
In Service Manager, chargeback consists of a new node in the Administration workspace, new OLAP data cubes, and sample Excel reports.
Improved Operations Manager Integration
An System Center 2012 – Operations Manager SP1 agent is automatically installed as part of Service Manager SP1. After Setup completes, you must manually configure the agent for use with the Operations Manager management server. The agent is compatible with System Center Operations Manager 2007 R2, System Center 2012 – Operations Manager, and System Center 2012 – Operations Manager SP1.
To validate that the Operations Manager Agent was installed, open Control Panel and verify that the Operations Manager Agent is present. To manually configure the Operations Manager agent, see Configuring Agents.
SQL Server 2012 Support
All databases used by Service Manager are supported on all editions of SQL Server 2012.
Windows Server 2012 and Windows 8 Support
All Service Manager roles, except the Self-Service Portal SharePoint web parts, are supported on all editions of Windows Server 2012.
Windows 8 is supported for the Service Manager console and for end-users accessing the Self-Service Portal.
Answered0VotesI have a Web site with multiple pages. I want one web page to have authentication from active directory. In other words, when the link is selected, it must prompt the user for a user name and ...
Unanswered0VotesSorry if this is a bit long winded! I'm struggling to get my head round what i think are called type projections in service manager. The basic premise of these seems to be ...0 Replies | 57 Views | Created by GranvilleClutterbuck - Sunday, December 08, 2013 10:31 AM
Unanswered0VotesHi, I have SCSM 2012 R2. I connect SCSM with SCCM and AD. When i want to add something to User's Devices it becomes grey out. If i made a new CI with authoring tool like ...
Unanswered1VotesHi, When running in another language, it seems that some of the Action Log entries still runs in English, as shown below. It's primarily seen for the Status change action log ...
Unanswered1VotesIf an analyst opens an attached Excel file from a Change Request (Excel file is related item of CR), and he works with the Excel file, then he goes for a cofee, and comes back and forgots that it is ...
Answered0VotesI'm trying to find a way to identify the AD groups an AD user is a member of in the query of a request offering, but am struggling to find out how. Can anyone point me in the right ...
Proposed0VotesCurrently in Service Manager 2012 all fields are open. None are required. Since the fields are not required, the CR's are not containing enough information to ...
Answered0VotesI am using a powershell script to get data to push out to an HTML webpage. I am stuck getting the Work Items for an incident $WorkItemRel = get-scsmrelationshipclass ...
Unanswered0VotesKnow anyone of you if it's possible to insert the review comments from the review activity in an email notification to the affected user from the parent service request? I try it ...
Answered0VotesHey All, Our users are trying to edit their "My Incidents" view to add a column, but when they try they get this error: Application: System Center ...
Unanswered0VotesHello all, I am doing some reports about service request KPI's and I need the completed activities date. How can I get this date? If this date is not stored in ...
Unanswered0VotesI want to track Problem Reports in Service Manager separate from Incidents reporting. For our project they serve a totally different purpose. Incidents are are used by our project for ...0 Replies | 46 Views | Created by Aaron Garcia Sr - Wednesday, December 04, 2013 2:09 PM
Unanswered0VotesWe are expericing problems with incident tickets. We are using Service Manager version 7.5.2905. We've checked off the first response and resolved the ticket, so when you look at the ...
Unanswered0VotesHello Experts, I have set up a new SCSM 2012 Sp1 UR2 environment and all the 6 processes (incident, Service request, problem, Change and Reporting) are deployed. The console is dead ...
Unanswered0VotesWe recently started getting a number of these errors when starting up the data access service. This error will happen 8 times and then the data access service ...
Unanswered0VotesHi to all :) My ICT Users are required to open incidents by indicating the Business Services components that are related to Services linked to their corresponding ...
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