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Ping Disabled on a server - HELP

    Question

  • Me again!

    They have disabled Ping on one of our servers for security reasons. I am now getting a greyed out status for it and suffice to say I'm getting Health Service Heartbeat Failure and Failed to Connect to Computer.

    Is there a way around this so I can still get alerts from the server?

    Thanks.
    Tuesday, July 07, 2009 12:27 PM

Answers

  • ops mgr dont use ping to check if a server is alive. it sens a heartbeat every minute. If the heartbeats fails, 3 times, it will send a ping, and then based on the result it will generate an alert. You should make sure port 5723 is open from the agent to the management server. Look in the local event viewer of the agent and see what is tells you.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Tuesday, July 07, 2009 12:40 PM
    Moderator

All replies

  • ops mgr dont use ping to check if a server is alive. it sens a heartbeat every minute. If the heartbeats fails, 3 times, it will send a ping, and then based on the result it will generate an alert. You should make sure port 5723 is open from the agent to the management server. Look in the local event viewer of the agent and see what is tells you.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Tuesday, July 07, 2009 12:40 PM
    Moderator
  • That's not exactly what I am seeing here in Netmon. Once you stop the agent, I am seeing the following communication:

    OpsMgr RMS  --->  Agent   RPC Endpoint Mapper (TCP/135)
    OpsMgr RMS  --->  Agent   SMB (TCP/445)
    OpsMgr RMS  --->  Agent   ICMP Echo Request

    The OpsMgr documentation (you can almost say as usual) is not very helpful.

    Joachim
    Monday, August 31, 2009 3:32 PM