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Trial expired - extension?

    Question

  •  

    I'm trying to continue researching a project with SCE 2007 of a colleague that left.  The trial has expired, but I want to move forward with it since I have to learn from scratch.  Any way to extend the trial?  Is it possible to backup the current state of the database and reinstall and restore?

     

    It is kind of odd that with TechNet Plus - "Get unlimited download access to full version software with no time limits."

     

    Please advise.  Thanks!

    Friday, September 19, 2008 8:21 PM

Answers

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    Hi SAugustin,

     

    If you want to extend your trial version to the RTM, you can buy the RTM liscence for your SCE, and in the "Administration" spcae of SCE console, you can input the key and it will be upgraded to RTM version.

     

    For licensing questions, you can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.

    Worldwide customers can use the Guide to Worldwide Microsoft Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp
    to find contact information in their locations.

    --------------------
    Regards,
    Eric Zhang

     

     

    Monday, October 06, 2008 6:40 AM
    Moderator

All replies

  • Hi SAugustin,

    Most likely your colleague downloaded the file from the Try it Now link on the SCE page, instead of using Technet Plus.

    Another possibility (I don't have a Technet Plus membership) is that SCE is not available I checked the listed software here.  And it does list System Center Essentials.

    Now that said.  SCE will only allow one server per forest, you would be able reinstall once you uninstall.  Uninstall instructions can be found here.

    If you do not want to rebuild your environment after the fact then you may want to consider backing up the database, however the database may hold the evaluation timer (I don't know) if that is the case you could end up restoring back the expired eval.

    -matt


    Saturday, September 20, 2008 12:29 AM
  • If you could give us a bit more information regarding your setup it would be helpful. How large is your domain that SCE was deployed to? How many clients and servers were the agents installed on? Was SQL2005 standalone used or are you using the Express version that come with SCE?

    My initial answer without knowing more specifics about your situation, would be to tell you to remove SCE from your server, remove the SCE and WSUS DBs from SQL (if this applies), and delete your SCE GPOs. At this point you can do a clean install of SCE and be certain that your installation is done correctly without worrying about any gotchas your colleague may have left behind.

    HTH,

    Tim

    Monday, September 22, 2008 6:27 PM
  • Hey Tim,


    I did try what you had suggested prior to reading your post.  I was not having any success.  I decided to rebuild the machine.  I followed a TechNet Article 'How to Back Up and Restore System Center Essentials'.  I rebuilt the sytem with the same name and made sure everything was OK in AD.  (FYI - using SQL Express)


    The installation was fine, however, after following the database restores instructions I am now getting:

     

    "The SDK service was unable to read license information. This is probably due to an incorrectly restored Root Management Server. Please restore your backed up key using SecureStorageBackup.exe and restart the SDK service."

     

    There was no mention of backing up a 'key' so that is long gone.

     

    Now, this is still in the test phase so its not touching anything prodution, but looking at the event logs, there are users PC's that are actively trying to communicate with SCE.  Is there a way around this error, or should I unload all the clients and completely start over from scratch.


    I didn't know if there was any harm in that.

    Monday, September 29, 2008 8:25 PM
  •  

    Hi SAugustin,

     

    If you want to extend your trial version to the RTM, you can buy the RTM liscence for your SCE, and in the "Administration" spcae of SCE console, you can input the key and it will be upgraded to RTM version.

     

    For licensing questions, you can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00 A.M. to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.

    Worldwide customers can use the Guide to Worldwide Microsoft Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp
    to find contact information in their locations.

    --------------------
    Regards,
    Eric Zhang

     

     

    Monday, October 06, 2008 6:40 AM
    Moderator
  • Hi Eric,


    I believe I'm beyond that point now.  I can't even access anything.  If there is a method of restoring SCE properly, I will contact Microsoft licensing.

    Monday, October 06, 2008 4:01 PM
  •  

    Hi Eric,


    I believe I'm beyond that point right now.  I can't even access anything since I rebuilt the server.  If I have a method to restore SCE properly, I will contact Microsoft licensing.

    Monday, October 06, 2008 4:02 PM
  • Hi SAugustin,

    Please try the steps inside this article to perform the restore of your SCE:

    How to Back Up and Restore System Center Essentials

    http://technet.microsoft.com/en-us/library/bb437269.aspx


    Wednesday, October 29, 2008 6:14 AM
    Moderator