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SCSM 2012 RTM Self Service Portal Enum List with Child

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  • The SCSM 2012 RTM Self Service Portal request offerings do not correctly display enumeration lists with children. It just gives a flat list. We have classification categories 2 or 3 levels deep, so a flat list is very confusing.

    I Need help with the problem, because for implementation the product on client is necessary, enum list with child on Self-Portal.
    Help me please!

    Example Enumeration list:

    1. Type1
      1. cat1
      2. cat2
        1. subcat1
        2. subcat2
    2. type2
      1. cat1
      2. cat2
        1. subcat1
        2. subcat2

    In the portal request offering, it is displayed as:

    1. Type1
    2. cat1
    3. cat2
    4. subcat1
    5. subcat2
    6. type2
    7. cat1
    8. cat2
    9. subcat1

    Has this been identified as bug?

    Has anyone found a workaround?


    18 เมษายน 2555 19:42

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