21 สิงหาคม 2551 14:22Hello,
This is Cristina from Customer Service Department of Interactive Networks. Our company develops instant messaging software and we have recently received a report from one of our customers about a false virus detected by Forefront Client Security software in one of our files.
The name of the file is "bircd.exe" and it is part of the IRC component integrated in one of our chat modules.
I have been trying to reach Forefront Client Security support people but it was not possible, I have just received automatic replies.
Our customers need a quick solution since they are no longer able to use our product because of this false alarm.
Who should I contact to help me out with this?
Interactive Networks Inc.
18 กันยายน 2551 18:38Please visit https://www.microsoft.com/security/portal/submit.aspx and have them submit the submit the sample as a False Positive
Forefront Client Security PM
Chris Sfanos / Forefront PM
- เสนอเป็นคำตอบโดย Victor Homocea 24 มีนาคม 2553 8:00