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co-existence / EX'10 room-mailboxes showing tentative appt's from EX'03 users(EX'10 user appt's ok)

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  • We decided to create new EX'10 room-mailboxes instead of migrating existing EX'03 resource-enabled conference-room mailboxes :)

    However, when creating meeting-requests to the new EX'10 room-mailboxes...users that are still on an EX'03 mailstore have their appt's show as "tentative"(no automated email response), even tho EX'10 users meetings are properly showing up as accepted(does receive email response).

    I've triple-checked that the "Resource Booking Attendant" is enabled, no delegate has been config'd, and that "Mark pending requests as tentative" is not checked.

    I've seen some forum-posts just say to migrate all users over ASAP to solve the issue.  In a perfect world, maybe ?!?!?

    Unfortunately, we can't really pull this off and need quite a few weeks, if not months to acccomplish this task.

    Any thoughts out there how to pull this rabbit out of the proverbial hat ?

    thx in adv,


    ~~Robb


    • แก้ไขโดย pitarobb 6 มีนาคม 2555 3:01
    6 มีนาคม 2555 3:00

ตอบทั้งหมด

  • Hi Robb,

    From your description, I understand when you use user (on Exchange 2003) send meeting request to room mailbox (on Exchange 2010), the meeting show as “tentative”, no accepted by the meeting room, right?

    If you create new room mailbox on Exchange 2010, checked the “Resource Booking Attendant”, then test again for the issue, will it occur or not?

    I didn’t see this issue in my lab (Exchange 2003 co-existence Exchange 2010 SP1), could you explain your problem in detail (detail steps you did), that I can follow you steps to check in my lab and find whether there is any workaround for your issue.

    Thanks,

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contact tngfb@microsoft.com 



    Evan Liu

    TechNet Community Support

    7 มีนาคม 2555 3:41
    ผู้ดูแล
  • Hi Evan...thx for pitching in.  Here's what I currently have in place;

    • Existing Ex'03 server(ex-01.domain.local) running all roles
    • New Ex'10 server(ex-02.domain.local) running CAS/Hub
    • New Ex'10 server(ex-03.domain.local) running MS's
    • new test users created on Ex'10 MS
    • few existing Ex'03 users migrated to Ex'10 MS
    • new test rooms created on Ex'10 MS (resource-booking attd't=enabled/pending events set as Tentative=disabled)
    • When either new(or migrated) Ex'10 MS user creates meeting-request on Ex'10 MS room-mailbox; e-mail recv'd/processed/deleted by room-mailbox, meeting set to accepted, email-confirmation sent/recv'd (cannot be over-booked)
    • When existing Ex'03 user creates meeting-request on Ex'10 MS room-mailbox; e-mail recv'd/processed?/deleted by room-mailbox, meeting set to tentative, no email-confirmation sent/recv'd (can be over-booked)


    thx, ~~Robb

    7 มีนาคม 2555 5:50
  • also...

    I have re-created a similar config in our lab environment and confirmed the same issue is also apparent.

    Others have mentioned that the need to run the "Setup.com /PrepareLegacyExchangePermissions" command which I did prior to also running; "Setup.com /PrepareSchema" & "Setup.com /PrepareAD".  Altho, all of the commands ran successfuly the first time through with no errors.

    Along my Exchange journey I did notice some powershell commands that were run for other items that erred when trying to contact a domain-controller in our child(test)-domain even tho the "Domain" & "Configuration Domain Controller" is properly set to a DC in our root-forest.

    I've also verified that the Server Configuration -> [EX'10-server] -> properties -> System Settings; for each EX'10 server has the correct DC's & GC's config'd.

    Does(can?) the "Setup.com /PrepareLegacyExchangePermissions" command be run again in an attempt to repair this without inflicting more damage ?  I must admit tho, that I hate blindly throwing darts at a problem in an attempt to solve them not knowing what other issues they might then create.


    thx, ~~Robb

    • แก้ไขโดย pitarobb 7 มีนาคม 2555 22:06
    7 มีนาคม 2555 21:10
  • further steps taken to test...

    1. created new EX'10-user
    2. log in to new EX'10 mailbox/owa
    3. migrate EX'10 user back to EX'03
    4. log in to EX'03 mailbox/owa
    5. create test meeting on EX'10 room mailbox
    6. same result -> tentative + no accept/decline email notification
    1. migrated user back to EX'10
    2. create test meeting on EX'10 room mailbox
    3. expected result -> accepted + received email notification


    thx, ~~Robb

    7 มีนาคม 2555 23:01
  • Hi Robb,

    Thanks for your reply.

    In my lab (Exchange 2003 co-existence with Exchange 2010 SP1 rollup 6), I didn't see the issue your described.

    Do you have two IP addresses bound to the network adapter of the Exchange 2010 hub servers one for internal access and the other for External access?

    If so, I suggest you removed the External IP address from DNS and set the network adapter to not auto register in DNS, then check whether this issue will occur or not.

    If you didn't have two IP addresses on Exchange 2010 hub servers, please help me to collect these information:

    <1> check the settings on your receive connector (just use default receive connector,default settings to test for the issue).

    <2> post the room mailbox settings.

    Thanks,

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contacttngfb@microsoft.com

     


    Evan Liu

    TechNet Community Support

    8 มีนาคม 2555 9:39
    ผู้ดูแล
  • single NIC on CAS/Hub

    Get-ReceiveConnector -Identity "default imi-ex-02" |fl

    RunspaceId                              : 7110a8c3-2dd5-4a0a-8220-0b4c14b775bb
    AuthMechanism                           : Tls, Integrated, BasicAuth, BasicAuthRequireTLS, ExchangeServer
    Banner                                  :
    BinaryMimeEnabled                       : True
    Bindings                                : {:::25, 0.0.0.0:25}
    ChunkingEnabled                         : True
    DefaultDomain                           :
    DeliveryStatusNotificationEnabled       : True
    EightBitMimeEnabled                     : True
    BareLinefeedRejectionEnabled            : False
    DomainSecureEnabled                     : False
    EnhancedStatusCodesEnabled              : True
    LongAddressesEnabled                    : False
    OrarEnabled                             : False
    SuppressXAnonymousTls                   : False
    AdvertiseClientSettings                 : False
    Fqdn                                    : imi-ex-02.[withheld].local
    Comment                                 :
    Enabled                                 : True
    ConnectionTimeout                       : 00:10:00
    ConnectionInactivityTimeout             : 00:05:00
    MessageRateLimit                        : unlimited
    MessageRateSource                       : IPAddress
    MaxInboundConnection                    : 5000
    MaxInboundConnectionPerSource           : unlimited
    MaxInboundConnectionPercentagePerSource : 100
    MaxHeaderSize                           : 64 KB (65,536 bytes)
    MaxHopCount                             : 60
    MaxLocalHopCount                        : 12
    MaxLogonFailures                        : 3
    MaxMessageSize                          : 10 MB (10,485,760 bytes)
    MaxProtocolErrors                       : 5
    MaxRecipientsPerMessage                 : 5000
    PermissionGroups                        : AnonymousUsers, ExchangeUsers, ExchangeServers, ExchangeLegacyServers
    PipeliningEnabled                       : True
    ProtocolLoggingLevel                    : None
    RemoteIPRanges                          : {::-ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff, 0.0.0.0-255.255.255.255}
    RequireEHLODomain                       : False
    RequireTLS                              : False
    EnableAuthGSSAPI                        : False
    ExtendedProtectionPolicy                : None
    LiveCredentialEnabled                   : False
    TlsDomainCapabilities                   : {}
    Server                                  : IMI-EX-02
    SizeEnabled                             : EnabledWithoutValue
    TarpitInterval                          : 00:00:05
    MaxAcknowledgementDelay                 : 00:00:30
    AdminDisplayName                        :
    ExchangeVersion                         : 0.1 (8.0.535.0)
    Name                                    : Default IMI-EX-02
    DistinguishedName                       : CN=Default IMI-EX-02,CN=SMTP Receive Connectors,CN=Protocols,CN=IMI-EX-02,CN=
                                              Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative
    Groups,CN=IMI,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=[withheld]
                                              ,DC=local
    Identity                                : IMI-EX-02\Default IMI-EX-02
    Guid                                    : 7d0c9f48-51a2-4f5b-b78d-53dba51a9aae
    ObjectCategory                          : [withheld].local/Configuration/Schema/ms-Exch-Smtp-Receive-Connector
    ObjectClass                             : {top, msExchSmtpReceiveConnector}
    WhenChanged                             : 2/19/2012 10:59:08 PM
    WhenCreated                             : 2/19/2012 9:32:17 PM
    WhenChangedUTC                          : 2/20/2012 6:59:08 AM
    WhenCreatedUTC                          : 2/20/2012 5:32:17 AM
    OrganizationId                          :
    OriginatingServer                       : imi-dc-04.[withheld].local
    IsValid                                 : True

     

    Get-Mailbox -Identity badlands |fl

    RunspaceId                             : 7110a8c3-2dd5-4a0a-8220-0b4c14b775bb
    Database                               : MailStore-01
    UseDatabaseRetentionDefaults           : True
    RetainDeletedItemsUntilBackup          : False
    DeliverToMailboxAndForward             : False
    LitigationHoldEnabled                  : False
    SingleItemRecoveryEnabled              : False
    RetentionHoldEnabled                   : False
    EndDateForRetentionHold                :
    StartDateForRetentionHold              :
    RetentionComment                       :
    RetentionUrl                           :
    LitigationHoldDate                     :
    LitigationHoldOwner                    :
    ManagedFolderMailboxPolicy             :
    RetentionPolicy                        :
    CalendarRepairDisabled                 : False
    ExchangeGuid                           : beaed17e-4541-4cb1-b344-6b8fd6792a67
    ExchangeSecurityDescriptor             : System.Security.AccessControl.RawSecurityDescriptor
    ExchangeUserAccountControl             : AccountDisabled
    MessageTrackingReadStatusEnabled       : True
    ExternalOofOptions                     : External
    ForwardingAddress                      :
    ForwardingSmtpAddress                  :
    RetainDeletedItemsFor                  : 14.00:00:00
    IsMailboxEnabled                       : True
    Languages                              : {en-US}
    OfflineAddressBook                     :
    ProhibitSendQuota                      : unlimited
    ProhibitSendReceiveQuota               : unlimited
    RecoverableItemsQuota                  : 30 GB (32,212,254,720 bytes)
    RecoverableItemsWarningQuota           : 20 GB (21,474,836,480 bytes)
    DowngradeHighPriorityMessagesEnabled   : False
    ProtocolSettings                       : {RemotePowerShell§1}
    RecipientLimits                        : unlimited
    IsResource                             : True
    IsLinked                               : False
    IsShared                               : False
    LinkedMasterAccount                    : NT AUTHORITY\SELF
    ResourceCapacity                       : 16
    ResourceCustom                         : {}
    ResourceType                           : Room
    SamAccountName                         : badlands
    SCLDeleteThreshold                     :
    SCLDeleteEnabled                       :
    SCLRejectThreshold                     :
    SCLRejectEnabled                       :
    SCLQuarantineThreshold                 :
    SCLQuarantineEnabled                   :
    SCLJunkThreshold                       :
    SCLJunkEnabled                         :
    AntispamBypassEnabled                  : False
    ServerLegacyDN                         : /o=IMI/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=
                                             Servers/cn=IMI-EX-03
    ServerName                             : imi-ex-03
    UseDatabaseQuotaDefaults               : True
    IssueWarningQuota                      : unlimited
    RulesQuota                             : 64 KB (65,536 bytes)
    Office                                 : 4075
    UserPrincipalName                      : badlands@[withheld].local
    UMEnabled                              : False
    MaxSafeSenders                         :
    MaxBlockedSenders                      :
    ReconciliationId                       :
    WindowsLiveID                          :
    ThrottlingPolicy                       :
    RoleAssignmentPolicy                   : Default Role Assignment Policy
    SharingPolicy                          : Default Sharing Policy
    RemoteAccountPolicy                    :
    MailboxPlan                            :
    ArchiveDatabase                        :
    ArchiveGuid                            : 00000000-0000-0000-0000-000000000000
    ArchiveName                            : {}
    ArchiveQuota                           : 50 GB (53,687,091,200 bytes)
    ArchiveWarningQuota                    : 45 GB (48,318,382,080 bytes)
    ArchiveDomain                          :
    ArchiveStatus                          : None
    RemoteRecipientType                    : None
    DisabledArchiveDatabase                :
    DisabledArchiveGuid                    : 00000000-0000-0000-0000-000000000000
    QueryBaseDNRestrictionEnabled          : False
    MailboxMoveTargetMDB                   :
    MailboxMoveSourceMDB                   :
    MailboxMoveFlags                       : None
    MailboxMoveRemoteHostName              :
    MailboxMoveBatchName                   :
    MailboxMoveStatus                      : None
    IsPersonToPersonTextMessagingEnabled   : False
    IsMachineToPersonTextMessagingEnabled  : True
    UserSMimeCertificate                   : {}
    UserCertificate                        : {}
    CalendarVersionStoreDisabled           : False
    ImmutableId                            :
    PersistedCapabilities                  : {}
    SKUAssigned                            : False
    AuditEnabled                           : False
    AuditLogAgeLimit                       : 90.00:00:00
    AuditAdmin                             : {Update, Move, MoveToDeletedItems, SoftDelete, HardDelete, FolderBind, SendAs,
                                              SendOnBehalf, Create}
    AuditDelegate                          : {Update, SoftDelete, HardDelete, SendAs, Create}
    AuditOwner                             : {}
    WhenMailboxCreated                     : 2/22/2012 10:30:43 PM
    UsageLocation                          :
    Extensions                             : {}
    HasPicture                             : False
    HasSpokenName                          : False
    AcceptMessagesOnlyFrom                 : {}
    AcceptMessagesOnlyFromDLMembers        : {}
    AcceptMessagesOnlyFromSendersOrMembers : {}
    AddressListMembership                  : {\All Rooms, \All Users, \Default Global Address List}
    Alias                                  : badlands
    ArbitrationMailbox                     :
    BypassModerationFromSendersOrMembers   : {}
    OrganizationalUnit                     : [withheld].local/IMI.Local/Users/Resource Accounts
    CustomAttribute1                       :
    CustomAttribute10                      :
    CustomAttribute11                      :
    CustomAttribute12                      :
    CustomAttribute13                      :
    CustomAttribute14                      :
    CustomAttribute15                      :
    CustomAttribute2                       :
    CustomAttribute3                       :
    CustomAttribute4                       :
    CustomAttribute5                       :
    CustomAttribute6                       :
    CustomAttribute7                       :
    CustomAttribute8                       :
    CustomAttribute9                       :
    DisplayName                            : .CR Badlands
    EmailAddresses                         : {X400:C=US;A= ;P=IMI;O=Exchange;S=badlands;, SMTP:Badlands@[withheld].com}
    GrantSendOnBehalfTo                    : {}
    ExternalDirectoryObjectId              :
    HiddenFromAddressListsEnabled          : False
    LastExchangeChangedTime                :
    LegacyExchangeDN                       : /o=IMI/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Bad
                                             lands603
    MaxSendSize                            : unlimited
    MaxReceiveSize                         : unlimited
    ModeratedBy                            : {}
    ModerationEnabled                      : False
    PoliciesIncluded                       : {{AF44B444-5BFB-42C1-84EB-10363EB052C8},{26491CFC-9E50-4857-861B-0CB8DF22B5D7}
                                             }
    PoliciesExcluded                       : {}
    EmailAddressPolicyEnabled              : True
    PrimarySmtpAddress                     : Badlands@[withheld].com
    RecipientType                          : UserMailbox
    RecipientTypeDetails                   : RoomMailbox
    RejectMessagesFrom                     : {}
    RejectMessagesFromDLMembers            : {}
    RejectMessagesFromSendersOrMembers     : {}
    RequireSenderAuthenticationEnabled     : False
    SimpleDisplayName                      :
    SendModerationNotifications            : Always
    UMDtmfMap                              : {reversedPhone:2915285804, emailAddress:22352637, lastNameFirstName:22352637,
                                             firstNameLastName:22352637}
    WindowsEmailAddress                    : Badlands@[withheld].com
    MailTip                                :
    MailTipTranslations                    : {}
    PartnerObjectId                        : 00000000-0000-0000-0000-000000000000
    IsValid                                : True
    ExchangeVersion                        : 0.10 (14.0.100.0)
    Name                                   : Badlands
    DistinguishedName                      : CN=Badlands,OU=Resource Accounts,OU=Users,OU=IMI.Local,DC=[withheld],DC=lo
                                             cal
    Identity                               : [withheld].local/IMI.Local/Users/Resource Accounts/Badlands
    Guid                                   : 3a4c63c7-be6a-4f00-9460-6408d3d68e19
    ObjectCategory                         : [withheld].local/Configuration/Schema/Person
    ObjectClass                            : {top, person, organizationalPerson, user}
    WhenChanged                            : 3/6/2012 9:24:28 AM
    WhenCreated                            : 2/22/2012 10:30:43 PM
    WhenChangedUTC                         : 3/6/2012 5:24:28 PM
    WhenCreatedUTC                         : 2/23/2012 6:30:43 AM
    OrganizationId                         :
    OriginatingServer                      : imi-dc-04.[withheld].local


    thx, ~~Robb


    • แก้ไขโดย pitarobb 8 มีนาคม 2555 18:21
    8 มีนาคม 2555 18:14
  • Hello Robb,

    Thanks for your reply.

    Go through your settings, I didn’t find any problem, now I am trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience.

    Thanks,

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contacttngfb@microsoft.com


    Evan Liu

    TechNet Community Support

    9 มีนาคม 2555 9:00
    ผู้ดูแล
  • thx a bunch...your diligence is VERY appreciated

    thx, ~~Robb

    9 มีนาคม 2555 18:47
  • Not sure if this is relevant or not ?

    Even tho meeting-invites from EX'03 users aren't being(properly?) processed, such that they are still showing up as tentative in the EX'10 room-mailbox, I did notice if I then go back and delete/send-cancellation that same app't/meeting-invite from the EX'03 user-calendar, it *does* get automatically removed from the calendar of the EX'10 room-mailbox ?!?!?


    thx, ~~Robb



    • แก้ไขโดย pitarobb 10 มีนาคม 2555 7:46
    10 มีนาคม 2555 7:44
  • Hello Robb,

    Sorry for the delay..

    I did tried this in my lab and it works fine without any issues, Exchange 2003 users can receive the automatic response. We have seen some cases where if the Exchange 2010 room thinks if the recipient is external to the org we don't sent automatic response.

    I order to confirm that we need to capture few tracing. So i suggest you can open a support case with us to continue troubleshooting on the issue.

    Thanks

    Venkat

    14 มีนาคม 2555 5:15
  • I have already opened up 3 support-incidents w/ MS for other issues regarding our ongoing 2003->2010 migration.

    Will the support-case you are referring to also incur a cost similar to the others we have already opened ?

    It seems MS forces us to narrow the 'scope' of each incident even though they are all related to our overall migration and thus forcing us to open another case/incident as we progress through this ever painful migration.  :(


    thx, ~~Robb

    14 มีนาคม 2555 18:06