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Deleted a group of users by accident. Recreated user and new mailbox. New user doesnt get all mail

已答复 Deleted a group of users by accident. Recreated user and new mailbox. New user doesnt get all mail

  • 10 มีนาคม 2555 7:43
     
     
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    Had a OU of three users that was accidentially deleted, then to compound the problem, we recreated the users not realizing the mailboxes where simply disconnected we then created 3 new mailboxes.  now they only recieve some of their mail.  we made sure that people in the exchnage environment that could not send to them deleted the cached address in outlook but to no avail.   As a work around and test on one of the accounts I created a second user and connected the old mailbox to the new user and made a rule to redirect mail to the other account.

    How can I either m,erge the new and old mailboxes or clear up the problem with them not getting all of their mail.

    R Coman

     

ตอบทั้งหมด

  • 10 มีนาคม 2555 7:58
     
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    Hi,

    is it possible that the deleted mailboxes have more alias mailaddresses configured? Please make sure that the configured mailadreesses are the same. in this case you will eceive the identical mails to your new mailboxes.

    If you want to give the useres the old data i would prefer the following steps:

    1) export the actual mailbox to a PST file

    2) disable the new mailaccont

    3) connect the new mailaccount to the old mailbox

    4) import your PST file created in step 1)

    If you want to export mailboxdata to a PST file and import it this article will help: http://technet.microsoft.com/en-us/library/ee633455.aspx

    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

     
  • 11 มีนาคม 2555 14:43
     
     
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    Check the LegacyExchangeDN values between the users

    Update the OAB and distribute it again, update the OAB on the clients and hopefully you will be fine

    Jonas Andersson | Microsoft Community Contributor Award 2011 | MCITP: EMA 2007/2010 | Blog: http://www.testlabs.se/blog | Follow me on twitter: jonand82

     
  • 12 มีนาคม 2555 9:44
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    Hello,

    Is there any update on this thread?

    Thanks,

    Simon Wu

    Exchange Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

     
  • 15 มีนาคม 2555 6:18
     
     
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    Hi,

    could we help you? If so it would be nice if you mark your thread accordingly because this may help otherrs who have got the same or a similar question.

    Thanks in advance

    Kind regards.

      Thomas

    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com