Answered Integration with the Tandberg E20 and MS Lync 2010

  • 4 กุมภาพันธ์ 2554 13:24
     
     

    Hi,

    We have bought and configured a number of Tandberg E20 units (http://www.tandberg.com/personal-video-conferencing/video-voip-E20.jsp); they work and can call each other.

    We do also have installed the MS Lync 2010 system and distributed the MS Lync 2010 client to our users, and they can chat, talk and video with each other.

    Now we would like to integrate the E20 units to the MS Lync 2010 system, but I can not find any information about how to "add" the E20 units to the MS Lync 2010 clients so we can use the units in a conference...

    Can you help me with figuring out how to add a video device to the MS Lync 2010 system?

    Kind regards,

    Carl-Marius

ตอบทั้งหมด

  • 4 กุมภาพันธ์ 2554 14:57
     
     

    I have no experience with this unit yet, but I believe the only way to do it is to get this gateway device:

    http://www.tandberg.com/video-conferencing-network-infrastructure/advanced-media-gateway.jsp

  • 5 กุมภาพันธ์ 2554 11:39
     
     

    If I am not wrong, you should use a Cisco VCS (Video Communication Server) Control, A SIP trunk created between Lync and VCS.

    The Advance Media Gateway (AMGW) should be optional but good to have, AMGW enhanced video CIF quality to either VGA or 720p.

    http://www.youtube.com/watch?v=h3FsSGW2Q40

    http://www.youtube.com/watch?v=m0ISKO-GJbQ

    I am not sure if Microsoft had endorsed the Cisco solution.. but it seems to work very well...

    If you can update here how successful is the outcome.. it will be great...

  • 8 กุมภาพันธ์ 2554 13:48
    ผู้ดูแล
     
     คำตอบ

    Correct, an additional gateway is required to allow an Tandberg equipment to interop with Lync Server, they do not support any native registration.  The VCS is required to bridge H.323 and SIP signaling between the environment for registration and call-handling, while the AMG is optional if you want to be able to support RTV-based video calls.  Without the additional AMG then video calls between environments will not support VGA or HD resolutions.


    Jeff Schertz, Microsoft Solutions Architect - Polycom | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    • ทำเครื่องหมายเป็นคำตอบโดย Ben-Shun ZhuModerator 10 กุมภาพันธ์ 2554 9:30
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  • 4 มีนาคม 2554 18:26
     
     
    What about and EdgeMXP.  I have it and another 1700MXP.  They both have SIP settings inside of them and appear to have the ability to talk via SIP to the server.  Is there anything special on the Lync side that needs to be done for authentication or connection?
  • 11 มีนาคม 2554 21:29
     
     
    We've got the Tandberg Edge 95 devices that also have native SIP settings built-in.  Can these register directly to the Lync server?
  • 11 มีนาคม 2554 21:31
     
     
    Luke, I know I've tried the SIP set up in the MXP's but I keep getting an authentication error in the Tandberg.  I created an AD account for the Tandberg to use in Lync but so far have been unable to authenticate the Tandberg via SIP.  I'm trying to work out the bugs if anyone has any ideas.
    __________________ Austin Bynum VPIT TexasBank
  • 29 มีนาคม 2554 12:29
     
     

    Hi,

    Just to add our solution to this thread, we have installed an Mediant 1000 series VoIP system from AudioCodes (http://www.audiocodes.com/msbg) and we just installed the device in the rack storage and configured the MS Lync 2010 to use it with SIP communication to our Lync edge server.

    Works fine.

    Kind regards,

    Carl-Marius

  • 6 มิถุนายน 2554 19:14
     
     
    Luke, I know I've tried the SIP set up in the MXP's but I keep getting an authentication error in the Tandberg.  I created an AD account for the Tandberg to use in Lync but so far have been unable to authenticate the Tandberg via SIP.  I'm trying to work out the bugs if anyone has any ideas.
    __________________ Austin Bynum VPIT TexasBank


    hi i have same problem

    ideas!!!!!

     

  • 24 มิถุนายน 2554 17:48
     
     
    Indeed to allow integration a VCS and an AMG are required. However take into account that Peer to Peer communication will be possible or meetings held on the AMG. Meetings on Lync A/V MCU with the Tandberg endpoints is not possible unless you do not invest in VCS and AMG but into a RADVISION Scopia Gateway. In this topology the Tandberg Endpoint can register in the gateway and peer to peer call as well as meetings on the Radvision MCU and meeting on Lync A/V MCU is possible.
  • 7 กรกฎาคม 2554 12:01
     
     

    Hi Carl-Marius,

    if i understood your post correctly you are now able to integrate the Tandberg E20 into the Lync 2010 environment using die audiocodes gateway without the use of the Cisco VCS and AMGW right?

    Regards,

    Rene

  • 7 กรกฎาคม 2554 12:43
     
     

    Hi Falkenmond,

     

    That is correct... I have only used the hardware pieces as I have listed above.

     

    Kind regards,

    Carl-Marius

  • 7 กรกฎาคม 2554 13:11
    ผู้ดูแล
     
     

    How are you routing the video traffic? The Mediation server signaling removes any video SDP so are you defining a static route instead? I assume you are also getting low-definition video using the H.263 codec since the E series units don't support RTV.

    FYI - for anyone else looking for non-gateway integration of room systems I'd recommend taking a look at Polycom's HDX line. It can register natively to Lync without a gateway and it supports RTV so you can get higher quality calls with Lync.  HDX also supports the Edge server natively.


    Mike Stacy | http://mikestacy.typepad.com
  • 7 กรกฎาคม 2554 13:18
     
     

    Hi Carl-Marius,

    i'm glad to hear that this integration works without the VCS!:)

    Would it be possible to give me some more details of the configuration you've made?

     

    Regards,

    Rene

  • 7 กรกฎาคม 2554 13:41
     
     
    Luke, I know I've tried the SIP set up in the MXP's but I keep getting an authentication error in the Tandberg.  I created an AD account for the Tandberg to use in Lync but so far have been unable to authenticate the Tandberg via SIP.  I'm trying to work out the bugs if anyone has any ideas.
    __________________ Austin Bynum VPIT TexasBank


    hi i have same problem

    ideas!!!!!

     


    UPDATE:

    I have now been able to successfully establish authentication on the MXP via AD and can call directly to it from LYNC.  The only issue now is that it will not stream video or audio.  The call connects but attempts to start the video until I cancel the call.

    Could this be related to the lack of VCS or an AMG?  Seem like I've gotten so close but cannot get past this now.  Cisco hasn't been a lot of help either.


    __________________ Austin Bynum VPIT TexasBank
  • 7 กรกฎาคม 2554 13:48
     
     

    Hi Mike and Rene,

     

    I have just read the design document, and we do have a Tandberg VCS Control (10 non-traversal network calls) and a Tandberg VSC Expressway (5 traversal calls) in our installation.

     

    I am sorry but I cannot contribute with any further technical information's...I had consultancy assistance to help me with the technical implementation of the Tandberg E20 units and the MS Lync 2010 system integration, and my knowledge about this is circa nonexistent compared to that of the MVP's :).

     

    I hope that my informations helps a little anyway.

     

    Kind regards,

    Carl-Marius

  • 7 กรกฎาคม 2554 14:43
    ผู้ดูแล
     
     
    Yes, the VCS is required to support that functionality as I previously stated.  AMG is only required to support RTV as with VCS only you can still do point-to-point H.263/CIF resolution calls between the endpoints and a Lync client.  But without VCS the best you'll get is a partially-working setup that won't negotiate media calls.
    Jeff Schertz, Microsoft Solutions Architect - Polycom | Lync MVP
  • 7 มกราคม 2555 15:12
     
     
    We need to go beyond the connection of the call.  How do we calendar with the Tandberg endpoints?  If we need to have a weekly meeting and invite various users how would this work between the Lync and Tandberg?
  • 7 มกราคม 2555 16:01
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    Oliver,

    For that you'll also need to have Cisco TMS deployed as well as the TMS Extension for Microsoft Outlook.  This includes a service which needs to be installed on your existing Exchange server, or as Cisco recommends you should deploy another Exchange server soley for the calendar data synchronization between Exchange and TMS.  Also Exchange 2010 does not appears to be supported by Cisco yet either (2003/2007 only).

     


    Jeff Schertz | Microsoft Solutions Architect - Polycom | Lync MVP
  • 9 มกราคม 2555 17:49
     
     

    In addition to the Exchange integration what is needed to have the Cisco/Tandberg System communicate with the Lync desktop client.  I have a VCS but I understand I need an Advanced Media Gateway to support RTA/RTV.  Do you have any supporting documentation to explain how this all works together?

    Also thought that maybe if I use the Polycom as the middle man, broker, for Conferencing it would be more efficient.  What are your thoughts on integrating the H.323 to Lync?  What experiences and problems have you run into.  So far I have not seen a smooth a deployment of Cisco to Lync, but understand it can be done.  I want to provide the service in the most efficient manner, as well as reliable, and of course the ability to calendar.

  • 9 มกราคม 2555 18:15
    ผู้ดูแล
     
     

    Yes, you'll need to add the additional AMG in order to support any RTV media between the Tandberg endpoints any any Lync clients.  But a single AMG is limited to 10 HD or 20 VGA sessions concurrently.  Without it you'll be limited to H.263/CIF resolution video calls using only the VCS for signaling.

    Honestly your best bet is to utilize a Polycom RMX for a 'meet-in-the-middle' experience where the TAA endpoints call the RMX at up to HD in H.264 and the Lync clients can connect to the RMX using RTV for CIF, VGA, or HD resolutions.  This gives you more flexibility and a single RMX bridge can cost less than the AMG gateway alone.

    And if you also have any Codian bridges you can add a Polycom DMA to the mix which will virtualize and manage both the RMX and the Codian, allowing for Lync callers to land on any bridge resource through the same signaling route.

    Calendaring with the RMX is also easier as no server-side software needs to be deployed on an Exchange server, only a client-side Outlook Add-In is used.


    Jeff Schertz | Microsoft Solutions Architect - Polycom | Lync MVP
  • 27 มีนาคม 2555 15:35
     
     

    Hi, Jeff

    I have an environment with tandberg e20, vcs, codec ( mcu) and microsoft client lync.

    Vcs does the call control by sip trunk with server LYNC and register tandberg e20.

    My problem happen when a video conference is started from lync client to tandberg e20:

    Exist an error : Unable to decode SDP Local VCS View

    In support we had the information that its is not possible because a proprietary protocol message used by MICROSOFT, as detailed below:

    Joining a MOC/Lync conference (AV MCU):

     

    Using a MOC/Lync client to invite a third party to join the call does not work if the third endpoint is an endpoint registered to the Cisco VCS Control, or if the endpoint registered to the Cisco VCS Control is already in the call and another MOC/Lync client is introduced into the call.

    This is because when the MOC/Lync client invites a third party to join a call, the MOC/Lync client tries to create a conference using Microsoft proprietary messaging (xml in SIP messages), and this is not supported by standards-based video endpoints.

    Neither Cisco VCS Control nor standards-based video endpoints support the Microsoft proprietary signaling.

    Note, however use of Multiway on endpoints can join MOC/Lync clients into an ad hoc conference (see Cisco VCS Multiway deployment guide).

    My question is , The problem with LYNC above, can to be solutioned with the use of other device, added int this environment?

    Regards;

    Fabio

  • 27 เมษายน 2555 5:47
     
     

    Hi,

    We have a same setup and the same problem. Is there any known workaround for this?

    Br,

    Tomi

  • 27 เมษายน 2555 12:13
    ผู้ดูแล
     
     

    No, Cisco does not support interoperability with Microsoft's Centralized Conference Control Protocol (CCCP) which is required to support connectivity to the Lync AVMCU for multi-party conferencing.  Note that support for RTV is always required, which the VCS does not support either (an additional Advanced Media Gateway is required in the Cisco solution to provide RTV, but it still does not support CCCP).

    Also there are standards-based video endpoints which do support both RTV and CCCP and can natively participate in Lync multi-party calls, specifically the Polycom HDX models. 


    Jeff Schertz | Microsoft Solutions Architect - Polycom | Lync MVP

  • 31 พฤษภาคม 2555 6:07
     
     

    Hi Carl-Marius,

    If I understood your post correctly, you are now able to run Video and Voice conferences between Lync Users and Tandberg E20? Or only audio calls?


    Anton

  • 21 มิถุนายน 2555 14:37
     
     

    Hi Anton,

    That is correct, I can run video and voice conferences between Lync users and Tandberg E20.

    However, as Jeff Schertz writes, you need a hardware box in between, and we use a Audiocodes Mediant 1000 (http://www.audiocodes.com/products/mediant-1000).

    I hope this answers your question.

    Kind regards

    Carl-Marius



    • แก้ไขโดย Carl-Marius 21 มิถุนายน 2555 14:38
    •