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Install Error - Visio 2010 Premium

Proposed Answer Install Error - Visio 2010 Premium

  • 5 มกราคม 2554 6:29
     
     
    ลงชื่อเข้าใช้เพื่อโหวต
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    Hi there,

    I'm tryng to install Visio 2010 Premium (32bit) on my Windows 7 Home Premium (64bit) laptop (all MS Office components are 32 bit). I DL'd the install file from DigitalRiver. When I start the install I get the following message shortly after I provide the activation key & click "Install Now":

    "Setup cannot find Visio.en-us\VisioLR.cab. Browse to a valid installation source, and then click OK."

    The dialogue box takes me to a view of my User temp folder and sets focus on a particular folder that contains the cab file it claims it can't find. If I choose any other folder, or even the Visio.en-us folder itself I get an "Invalid Location" error.

    Another link (regarding an Office install, but a similar message) implies it might be an issue with the local cache??

    http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_22150841.html

    Here is a link to a similar problem with Visio 2007: http://us.generation-nt.com/answer/visio-2007-install-error-help-97153862.html

    Finally, I took a look at the Setup.xml file in the phantom Visio.en-us folder and found this at the end (the paths described seem to be correct):


     <LocalCache DownloadCode="{90140000-0054-0409-0000-0000000FF1CE}" SkuComponentDirectory="Visio.en-us">
      <File Id="VisioMUI.xml" MD5="3ABD97FD9719AB5883548BD0674DCD17" Size="9502" RelativeCachePath="VisioMUI.xml" RelativeSourcePath="VisioMUI.xml"/>
      <File Id="VisioMUI.msi" MD5="A33BDFEBC93C64B507D1E70C0AD1F946" Size="2087424" RelativeCachePath="VisioMUI.msi" RelativeSourcePath="VisioMUI.msi"/>
      <File Id="VisioLR.cab" MD5="23819FCA31B730E23ECFD5CE4061BAD9" Size="50798159" RelativeCachePath="VisioLR.cab" RelativeSourcePath="VisioLR.cab"/>
      <File Id="Setup.xml" MD5="" Size="" RelativeCachePath="Setup.xml" RelativeSourcePath="Setup.xml"/>
     </LocalCache>

    Any help is greatly appreciated. Thanks in advance!

     

    Rob

     

     

     

     

ตอบทั้งหมด

  • 5 มกราคม 2554 19:22
     
     
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    I should also add that I run F-Secure AV (www.shawsecure.ca). I tried the install with the AV turned on and turned off - same result. Also tried rebooting - no change.

     

    Thanks,

    Rob

     
  • 7 มกราคม 2554 3:14
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    ลงชื่อเข้าใช้เพื่อโหวต
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    Hi, Rob

     

     

    You can try referring to the post in the forum:

     

    Visio 2010 setup error

     

    http://social.technet.microsoft.com/Forums/en-US/visiogeneral/thread/4994b329-07f8-490b-8191-3b194f196662

     

    Sincerely,

     

    Harry 

    • เสนอเป็นคำตอบโดย Harry YuanModerator 14 มกราคม 2554 1:52
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  • 14 มกราคม 2554 18:05
     
     
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    Harry,

    Unfortunately, neither here OR on that thread (even though it's listed as having the question answered) is there an actual fix for this issue! Please, PLEASE revisit this ASAP and get us an actual answer for how to install this program!

    Thank you!

     
  • 16 มีนาคม 2554 15:48
     
     
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    Has anyone found a solution to this?  I'm getting the same error "Setup cannot find Visio.en-us\VisioLR.cab. Browse to a valid installation source, and then click OK."  
     
  • 10 พฤษภาคม 2554 13:15
     
     
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    Same problem here...2010 Standard on i386 XP SP3.
     
  • 11 พฤษภาคม 2554 1:44
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    ลงชื่อเข้าใช้เพื่อโหวต
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    Hi Rob,

    Take the system into a "clean boot" state, and then run Office setup. This disables the third-party applications.

    The third-party application that is denying access to the registry subkey can no longer deny access.

    For more information about how to take the system into a "clean boot" state, click the following link to view the article in the Microsoft Knowledge Base:

    http://support.microsoft.com/kb/929135

    Sincerely

    Harry

     
  • 29 มีนาคม 2555 21:55
     
     
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    I had this same error message when installing it from a disk that I burned the image on to. I solved the problem by re-burning the image at a slower speed. Probably not what you are looking for though.
     
  • 24 เมษายน 2555 13:19
     
     
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    I had same issue and realized the probelm was with installation media I was trying to run.

    I was running Windows 2008 R2 (x64) and was attempting to install x86 MS Visio and x86 Project. Was seeing this issue. I pulled down the x86_x64 install packages from the MSDN and seem to have everything running now.

    • แก้ไขโดย jaylab88 24 เมษายน 2555 16:48
    • เสนอเป็นคำตอบโดย DueyDooDah2 24 พฤษภาคม 2555 21:58
    • ยกเลิกการนำเสนอเป็นคำตอบโดย DueyDooDah2 24 พฤษภาคม 2555 21:58
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  • 24 พฤษภาคม 2555 22:02
     
     
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    I have fixed my problem but am not sure my solution is a valid one. I installed the Trial version under an admin account (everything went smoothly). I then uninstalled it then switched to another account, the user account (this one had Admin access, which I reset to standard once I was done). The installation of the purchased product (a volume license image) installed without a flaw. Go figure.