Unanswered Bluescreen, Windows 7 Enterprise

  • 12 มิถุนายน 2555 13:30
     
     

    Hi,

    I recently had a blue screen and i was wondering how to fix this problem.

    Here's the report:

    Source
    Windows

    Summary
    Shut down unexpectedly

    Date
    ‎12.‎6.‎2012 16:19

    Status
    Report sent

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.4
    Locale ID: 2077

    Extra information about the problem
    BCCode: 50
    BCP1: A616FFA8
    BCP2: 00000001
    BCP3: 8286FEFE
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Bucket ID: 0x50_nt!ObfDereferenceObjectWithTag+27
    Server information: 6e97401c-1603-4f57-a4eb-c54c79f2aeb5

    Hopefully you will have the answer,

    Thank for the attention,

    Ricke95

ตอบทั้งหมด

  • 12 มิถุนายน 2555 16:22
     
     
    I would suggest running a memory tester. You can use the Windows Memory Diagnostic tool that is built into Windows 7.
  • 12 มิถุนายน 2555 17:36
     
     

    I ran the test and here's the results:

    Source
    Windows Memory Diagnostic

    Summary
    Memory test results reported

    Date
    ‎12.‎6.‎2012 20:34

    Status
    Not reported

    Description
    The results of running the Windows Memory Diagnostic were submitted to Microsoft for analysis and product improvement

    Problem signature

    Problem Event Name: MemDiagV1
    Range of memory size: 1792
    Launch type: Manual
    Schedule type: Immediate
    Completion type: Pass
    Test type: Standard
    Failed tests: 0
    Number of bad pages: 0
    Test duration in seconds: 660
    OS Version: 6.1.7600.2.0.0.256.4
    Locale ID: 1035

    Files that help describe the problem
    MemDiag.bin

  • 14 มิถุนายน 2555 7:08
    ผู้ดูแล
     
     

    Hi ,

    Please upload dump file on SkyDrive and let us to analyze it for you.

    The log file will be %systemroot%\Minidump which is normally C:\windows\Minidump

    How to read the small memory dump files that Windows creates for debugging

    http://support.microsoft.com/kb/315263

    Here is a discussion about BCCode 50 can be referred to.

    Blue Screen Error BCCODE 50:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-error-bccode-50/9e45883e-161d-4f2a-917f-fa795c0ad10c



    Tracy Cai

    TechNet Community Support

  • 14 มิถุนายน 2555 7:42
     
     

    Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here.
    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    For advice on how to configure your system to create dump files please read:
    http://support.microsoft.com/kb/254649

    The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?


    Hope this helps, Gerry

  • 14 มิถุนายน 2555 10:37
     
     

    I moved all the recent dumpfiles to my shared folder in skydrive named Dumpfiles.

    BIOS version and date: American Trends Inc. P1.50, 3.3.2011

    Motherboard: Asrock, n68c-s ucc 

  • 15 มิถุนายน 2555 6:55
    ผู้ดูแล
     
     

    Hi ,

    Could you post the SkyDrive link here?


    Tracy Cai

    TechNet Community Support

  • 15 มิถุนายน 2555 9:56
     
     
    Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here. Share it with Everyone.

    Hope this helps, Gerry

  • 17 มิถุนายน 2555 8:08
     
     

    Here's the link:

    http://sdrv.ms/MiskmF
    • แก้ไขโดย Ricke95 17 มิถุนายน 2555 8:09
    •  
  • 17 มิถุนายน 2555 10:23
     
     

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?

    The computer needs updated drivers. The Windows 7 SP1 update and subsequent updates are not installed. As a consequence you have a computer containing all the bugs it had when you purchased it.


    Hope this helps, Gerry

  • 20 มิถุนายน 2555 7:42
     
     

    I have recently updated the pc with drivers and the windows 7 sp1 uptade. The BSOD still appears, odd enough it only happends when i play games.

    Hopefully that will help you solve it.

  • 20 มิถุนายน 2555 12:54
     
     

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?

    Please post the latest dumpfile report to your Sky Drive and tell us when you have.


    Hope this helps, Gerry