none
my domain mail is going to spam folder in gmail or hotmail

    Soru

  • Hi,

                I have installed a typical exchange server and i have registered a domain name and MX record with a public ip from my ISP but when i m sending mails o gmail or hotmail it  goes to spam folder rather than inbox . I know this is because they will not trust my domain as a valid domain or my domain having very low SCL value .. how to make it success ?

    16 Şubat 2012 Perşembe 10:42

Yanıtlar

Tüm Yanıtlar

  • Hi,

    What you could try to do is to create a SPF (Sender Policy Framework) record. http://www.microsoft.com/mscorp/safety/technologies/senderid/overview.mspx

    If you want to generate an SPF records you can use the following link.

    http://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/


    KPN Consulting - Technical Consultant www.bart-timmermans.nl


    • Düzenleyen Bart Timmermans- 16 Şubat 2012 Perşembe 14:45
    • Yanıt Olarak Öneren PKT_ 17 Şubat 2012 Cuma 00:37
    • Yanıt Olarak İşaretleyen rajah r 23 Şubat 2012 Perşembe 09:05
    16 Şubat 2012 Perşembe 14:44
  • and also be sure that PTR Records in Reverse lookup zone for the ip from which your mails origin is correct.
    16 Şubat 2012 Perşembe 18:58
  • and also be sure that PTR Records in Reverse lookup zone for the ip from which your mails origin is correct.

    PTR records was already registered
    17 Şubat 2012 Cuma 05:27
  • Hi rajah,

    Please go to https://www.testexchangeconnectivity.com/ to do a Outbound SMTP E-Mail test.

    Please post the result here.

    You can also try to contact Gmail & Hotmail directly.


    Frank Wang

    TechNet Community Support



    • Düzenleyen Frank.Wang 22 Şubat 2012 Çarşamba 02:06
    • Yanıt Olarak İşaretleyen Frank.Wang 23 Şubat 2012 Perşembe 03:20
    • Yanıt İşaretini Geri Alan rajah r 23 Şubat 2012 Perşembe 09:05
    17 Şubat 2012 Cuma 08:05
  • Hi rajah,

    Any updates?


    Frank Wang

    TechNet Community Support

    22 Şubat 2012 Çarşamba 02:05
  • Hi Rajah,

    I am also very curious about the current status of your problem.

    Regards,

    Bart


    KPN Consulting - Technical Consultant www.bart-timmermans.nl Mark as Answer, if it is answer for your Question. Vote as Helpful, if it is helpful to you.

    22 Şubat 2012 Çarşamba 21:14
  • Hi Bart

                   Sorry for the delay   Your r excellent   ..I  have created a SPF record for the domain by the given link after completing that  it was generating  the value     v=spf1 a mx ptr ip4:192.168.0.1 ~all  and saying that it should be published in your dns server...? So what to do after generating this value..? pls explain me

    23 Şubat 2012 Perşembe 10:05
  • Hello! I having similar problem, all mail go to junk.

    I have generated SPF record for my mail server and putted to dns hosting provider

    txt record: "v=spf1 ptr ip4:77.38.212.35 mx:mx.jnm.lv -all"

    Mail domain: jnm.lv

    Server mail.jnm.lv

    IP 77.38.212.35

    Sender: pavels.kiselevs@jnm.lv

                                                                     On mxtoolbox all is OK

    OK - 77.38.212.35 resolves to mail.jnm.lv
     OK - Reverse DNS matches SMTP Banner
     OK - Supports TLS.
     0 seconds - Good on Connection time
     OK - Not an open relay.
     6.084 seconds - Warning on Transaction Time

                                                   Microsoft tool also reports that all is good

    Performing Outbound SMTP Test

    The outbound SMTP test was successful.
    Test Steps
    Attempting reverse DNS lookup for IP address 77.38.212.35.

    ExRCA successfully resolved IP address 77.38.212.35 via reverse DNS lookup.
    Additional Details

    ExRCA resolved IP address 77.38.212.35 to host mx.jnm.lv.

    Performing Real-Time Black Hole List (RBL) Test

    Your IP address wasn't found on any of the block lists selected.
    Test Steps
    Checking Block List "SpamHaus Block List (SBL)"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "SpamHaus Exploits Block List (XBL)"

    The address isn't on the block list.


    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "SpamHaus Policy Block List (PBL)"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "SpamCop Block List"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "NJABL.ORG Block List"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "SORBS Block List"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "MSRBL Combined Block List"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "UCEPROTECT Level 1 Block List"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Checking Block List "AHBL Block List"

    The address isn't on the block list.
    Additional Details

    IP address 77.38.212.35 wasn't found on RBL.

    Performing Sender ID validation.

    Sender ID validation was performed successfully.
    Test Steps
    Attempting to find the SPF record using a DNS TEXT record query.

    The SPF record was found.
    Additional Details

    SPF record found: "v=spf1 ptr ip4:77.38.212.35 mx:mx.jnm.lv -all"
    Parsing the SPF record and evaluating mechanisms and modifiers.

    The SPF record was parsed and evaluated successfully.
    Test Steps

    Evaluating PTR mechanism: "+ptr"

    The PTR mechanism indicated a positive status.
    Additional Details

    The PTR mechanism matched for IP address 77.38.212.35. Matched host: jnm.lv, Result=Pass

    .                             So why my mail go to junk?



    • Düzenleyen Pavel_OC 21 Ağustos 2012 Salı 09:43 add info
    21 Ağustos 2012 Salı 09:39
  • Hi! I have the same issue. Every check is OK. But mails from a customer domain goes to junk folder in Hotmail and gmail.

    Did you find a solution?


    Cristian L Ruiz

    18 Ekim 2012 Perşembe 02:20