Windows Media Player 12 does not populate music library properly when using roaming profiles (other libraries work fine)
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08 Nisan 2012 Pazar 03:19
Windows Media Player 12 (12.0.7601.17514) on Windows 7 SP1 x64 does not populate my music library properly.
My computer is set up on a domain that uses roaming profiles and redirected folders for the entire user folder (ie C:\Users\[user]\*); all folders are synchronized to the local computer, and therefore are indexed; which I understand to be a requirement for Windows Media Player to populate files in its libraries. I have confirmed that the music files are indeed being cached locally, and are all available offline.
In addition to the fact that the folders are synchronized locally, the remote server that the files are stored on also runs the indexing service.
Furthermore, I am able to play all files in Windows Media Player by manually selecting files, both from within Windows Media Player itself, and by double clicking files and using context menu options from withing Windows Explorer.
This problem only occurs with music that is stored on the remote server in my roaming profile. Local media is populated correctly. I should note that this problem occurs on multiple machines with the same setup.
Additionally, it should be noted that this problem only occurs for the music library; the pictures and videos libraries work as expected, even though they are using the same configuration as the Music library (ie they are remote folders, synchronized locally. They are also on the same file server as the music files.)
I have attempted to add the UNC path (both using the NetBIOS name and FQDN name of the remote server [ie \\server\folder and \\server.domain.test\folder]), the "local" redirected folder (ie C:\User\user\My Music), and mapping the remote directory to a drive (ie X:\My Music). All of these fail to add the content to the music library.
I am at a loss for how to rectify this problem. Has anyone any ideas or suggestions?
Tüm Yanıtlar
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09 Nisan 2012 Pazartesi 03:00Moderatör
Hi,
Do you mean that the music which in network share folders failed to be included in Music Library?
If so, what error messages do you receive?
Meanwhile, please try the following steps and see how it works.
Add a non-indexed UNC as a library
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1. Create a folder on your hard drive for shares. i.e. c:\share
2. Create another folder in the above share. i.e. c:\share\music
3. Link the Library to this folder.
4. Delete the folder.
5. Use the mklink in an elevated command prompt to make a symbolic link. Name the link the same as the folder you created above. i.e - mklink /d c:\share\music \\server\music
6. Done. Now you have non-indexed UNC path as a library.
Hope this helps.
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09 Nisan 2012 Pazartesi 10:40
Thank you for your help Jeremy, however, that is not the problem I am experiencing.
The path that I am attempting to add is indexed, both by the remote server (Windows Server 2008 R2 Enterprise with the indexing service enabled and set to index the particular folder that the music files are stored in), and by the local computer (because the files are synchronized using Offline Files).
I do not receive an error message when adding the remote folders to the music library; the music in the library simply does not appear in Windows Media Player. It appears to work fine in Windows Explorer.
If there is any ambiguity in my statements, please refer to these screenshots.
Also, as noted in the first post, it is only the music library that seems to have this problem. The photo library works as expected using the same configuration (ie a remote folder, on the same server), as shown in the screenshot below. The video library also works as expected using a similar configuration.
Jonathan M Farnham
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11 Nisan 2012 Çarşamba 01:50Moderatör
Hi Jonathan,
Thanks for your response.
Based on my test, the issue might be related to the Media Player Library. Therefore, please try the following troubleshooting steps:1. Open Media Player –> press “Alt” –> Tools –> Advanced –> Restore Media Library.
2. Close Media Player and navigate to %userprofile%/AppData/Local/Microsoft/Media Player. Rename all wmdb files to wmdb.old, reopen Media Player and see how it works.
If issue persists, I suggest to restore the location of My Music and Music Library to default and customize the settings again.
In addition, does the issue occur in other computers or just this one?
Hope this helps.
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- Düzenleyen Jeremy_WuMicrosoft Contingent Staff, Moderator 11 Nisan 2012 Çarşamba 01:50
- Yanıt Olarak Öneren Jeremy_WuMicrosoft Contingent Staff, Moderator 12 Nisan 2012 Perşembe 15:50
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12 Nisan 2012 Perşembe 16:58
Thank you once again, Jeremy.
Unfortunately, after completing the steps you provided, the music library continues to have the same problem. That said, clicking the 'Restore defaults' button does nothing for me... My organization uses group policy to redirect the My Music (as well as Pictures, Videos, etc) folder the the path in the above photos, so the remote folders actually are the 'default'. I'm not really sure how to explain this; here are screen caps that demonstrate this:
Here you can see the group policy snap-in that shows the music folder redirection settings:
As with before, the settings for the 'My Videos' and 'My Pictures' use the same configuration as the above photos, ie they are redirected the \\neon.farnhamj.us\Users\[username]\[Music,Pictures or Videos]
Also, this problem occurs on all machines; they are all configured the same way using group policy.
Jonathan M Farnham
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13 Nisan 2012 Cuma 13:41
Hi ,
If you create a shortcut to point to the remote folder \\....\..\..\music on the local music library, can the windows media player populate the proper music library?
Did you include the music folder in Index Options? Thanks.
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