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KB2720211 Nightmare. Error 800B0001 all computers "Not yet reported"

Yanıt KB2720211 Nightmare. Error 800B0001 all computers "Not yet reported"

  • 12 Haziran 2012 Salı 15:06
     
     
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    This update has been a disaster.  I have had to force uninstall WSUS and reinstall from scratch.  It is the same server with the same name and IP address.  The WSUS server is back up and running and clients are showing in their target groups in the console, but none will show status of installed updates or update.  We have a 4 hour WSUS refresh period, but every client is listed as Last Status Report "Not yet reported" even after being left overnight.

    I tried to check for updates manually at one Windows 7 64-bit client and the failure is Code 800B0001.

    The Windows Update Client on the workstation had been "upgraded" when it first tried to connect to the updated WSUS server and now will not sync.  It looks like the workstation needs to be reverted back to the previous Windows update client, but there is no reference to this update in add/remove programs and system restore is failing.

    What are other ways to put the original Windows 7 update client back on the workstation when system restore doesn't work? \

    How can this client update be removed via command line?



    • Düzenleyen MyGposts 12 Haziran 2012 Salı 18:06
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Tüm Yanıtlar

  • 12 Haziran 2012 Salı 18:03
     
     
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    1

    I found a post that solved an 800B0001 issue for someone else by reregistering DLLS here http://social.technet.microsoft.com/Forums/uk/winserverwsus/thread/d5f82273-b269-47ed-8f70-cba3a853e617

    net stop wuauserv 
    regsvr32 wuapi.dll /s 
    regsvr32 wups.dll /s 
    regsvr32 wuaueng.dll /s 
    regsvr32 wucltui.dll /s 
    regsvr32 wuweb.dll /s 
    regsvr32 msxml.dll /s 
    regsvr32 msxml2.dll /s 
    regsvr32 msxml3.dll /s 
    regsvr32 urlmon.dll /s 
    net start wuauserv 
    regsvr32 softpub.dll /s 
    regsvr32 initpki.dll /s 
    regsvr32 mssip32.dll /s 
    regsvr32 wintrust.dll /s 
    regsvr32 dssenh.dll /s 
    regsvr32 rsaenh.dll /s 
    regsvr32 gpkcsp.dll /s 
    regsvr32 sccbase.dll /s 
    regsvr32 slbcsp.dll /s 
    regsvr32 cryptdlg.dll /s 
    regsvr32 jscript.dll /s 

    This did not solve the issue for me. Still get the same error.  I also tried the Microsoft automated update troubleshooter fixit tool linked to in Help and it said it fixed problems, but the problem remains.

    I also tried deleting and the software distribution folder on the client and then restarting the windows update service on the client and it still fails.

    Anyone else have other fixes for this issue?



    • Düzenleyen MyGposts 12 Haziran 2012 Salı 18:09
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  • 12 Haziran 2012 Salı 19:27
     
     
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    I'm not even to where you are. How did you fix the issue from your previous post?

     
  • 12 Haziran 2012 Salı 21:01
     
     
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    I'm not even to where you are. How did you fix the issue from your previous post?

    I uninstall WSUS and the internal database and then removed the WindowsUpdates registry key and restarted the Windows Updates service and I was able to reinstall WSUS and reconfigure from scratch, but clients fail updating from WSUS, so it is not fixed.

    Clients can update from Microsoft servers so it looks like there is still some problem with the WSUS server.

    These logs from the workstation say everything is fine on the client, but Windows 7 clients immediately fail with error 800b0001 when trying to check for update from WSUS


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-06-12 08:30

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 741
     No errors detected
    Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-06-12 13:21

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 721
     No errors detected
    Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-06-12 08:30

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 741
     No errors detected
    Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-06-12 13:21

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 721
     No errors detected
    Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

     
  • 13 Haziran 2012 Çarşamba 03:17
     
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    3

    I has able to fix this by removing WSUS an additional time and starting over again.  I uninstalled WSUS using the instructions at the top of this forum, plus manually deleted the entire WSUS folder, reinstalled and reconfigured WSUS as new, synchronized updates, reinstalled 2720211 update over the top to fix whatever didn't install correctly the first time, rebooted and then computers started synchronizing again.  

    If there weren't other services running on server besides WSUS that would need reinstallation and configuring, it would have been quicker to just blow away the whole system and reinstall the entire server with WSUS role than to spend so many hours troubleshooting this issue.

    • Yanıt Olarak İşaretleyen MyGposts 13 Haziran 2012 Çarşamba 03:17
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  • 13 Haziran 2012 Çarşamba 06:20
     
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    MyGposts,

    Thank you!  I did what you described and it fixed this issue for me.  After I uninstalled WSUS I also uninstalled/reinstalled IIS just for good measure.  I'll also note that I did not delete the WSUS update repository or WSUS database - I kept them around and reconnected the new WSUS installation to them and the problem still went away.  Thanks!

     
  • 14 Haziran 2012 Perşembe 02:21
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    Yes, pls don't delete the WSUS update repository or WSUS database when uninstallation.Make the slightest change.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

     
  • 14 Haziran 2012 Perşembe 05:47
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    Issue had already been escalated to Microsoft Product Support Tea. Presently there is no resolution except to reinstall WSUS

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

     
  • 19 Haziran 2012 Salı 05:55
     
     
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    Found this link:http://social.technet.microsoft.com/Forums/en-CA/winserverwsus/thread/e918a191-ef6d-4c4b-b83a-7a4ae20a5217?prof=required

    It mentions a resolution, One of colleague tried it on a machine where WSUS was installed on a SBS box and it fixed the issue!

    Have forwarded it to Product Support Team.

     

    Regards

    Muhammad Adil

    Senior SME- ConfigMgr Pro Team

     
  • 21 Haziran 2012 Perşembe 17:54
     
     
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    Thanks! This helped greatly, although it's not the way I think problems should be fixed (although reinstall is a Microsoft way of life!).
     
  • 22 Haziran 2012 Cuma 17:14
     
     
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    WSUS KB2720211 : Common issues encountered and how to fix them - The WSUS Support Team Blog - Site Home - TechNet Blogs:
    http://blogs.technet.com/b/sus/archive/2012/06/20/wsus-kb272011-common-issues-encountered-and-how-to-fix-them.aspx
     
  • 27 Haziran 2012 Çarşamba 19:53
     
     
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    Call 1-800-Microsoft if you are still having issues and state you have issues with KB2720211.  If you have any issues getting a free call, email me at susan-at-msmvps.com
     
  • 12 Kasım 2012 Pazartesi 15:19
     
     
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    Work for me!

    After I Register all this dll, all the computers start Reporting to the WSUS.

    I found a post that solved an 800B0001 issue for someone else by reregistering DLLS here http://social.technet.microsoft.com/Forums/uk/winserverwsus/thread/d5f82273-b269-47ed-8f70-cba3a853e617

    net stop wuauserv 
    regsvr32 wuapi.dll /s 
    regsvr32 wups.dll /s 
    regsvr32 wuaueng.dll /s 
    regsvr32 wucltui.dll /s 
    regsvr32 wuweb.dll /s 
    regsvr32 msxml.dll /s 
    regsvr32 msxml2.dll /s 
    regsvr32 msxml3.dll /s 
    regsvr32 urlmon.dll /s 
    net start wuauserv 
    regsvr32 softpub.dll /s 
    regsvr32 initpki.dll /s 
    regsvr32 mssip32.dll /s 
    regsvr32 wintrust.dll /s 
    regsvr32 dssenh.dll /s 
    regsvr32 rsaenh.dll /s 
    regsvr32 gpkcsp.dll /s 
    regsvr32 sccbase.dll /s 
    regsvr32 slbcsp.dll /s 
    regsvr32 cryptdlg.dll /s 
    regsvr32 jscript.dll /s 

    This did not solve the issue for me. Still get the same error.  I also tried the Microsoft automated update troubleshooter fixit tool linked to in Help and it said it fixed problems, but the problem remains.

    I also tried deleting and the software distribution folder on the client and then restarting the windows update service on the client and it still fails.

    Anyone else have other fixes for this issue?




     
  • 05 Aralık 2012 Çarşamba 08:19
     
     
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    If the issue persists or re-occur...

    Please follow the link AS-IS.

    http://social.technet.microsoft.com/Forums/en-US/winserverwsus/thread/a47039d9-4d45-4a61-aa26-6100aeffc1f0

    This helped me ... will surely help you as well.

    Regards,

     
  • 19 Aralık 2012 Çarşamba 19:51
     
     
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    Hi this problem fix

    On Command Line (CMD) -> cd "%PROGRAMFILES%\Update Services\Tools"

    1.- wsusutil configuressl your.full.fqdn.servername  (Example: srv1.contoso.local)
    2.- restart wsusservice
    3.- restart bits
    4.- iisreset

    Two sync and fix problem.