Nejčastěji odpovídající uživatel
Explorer crashes when right-click
-
Hi,
I've just starting having real trouble with Windows Explorer in Windows 8. Whenever I right-click on anywhere in a local file, or right-click on a local drive, Explorer freezes. I cannot even create a new folder without Explorer crashing. As I can't right click anywhere, I can't take ownership of the folders to confirm that this isn't a permissions issue. I'm really at a dead end with this.
I have seen that people have had a problem with this in the past when right-clicking on items in the left-hand pane in Explorer, but this problem is much more widespread, as it is affecting every local folder. I followed the advice given in previous posts. I downloaded ShellExView and disabled each item of the Context Menu type that was non-Windows in turn to see if that solved the problem. I then tried disabling all items that were non-Windows to see if that would work. Neither worked and I still have the problem.
The technical details of the error from the Action Center are below:
Source
Windows Explorer
Summary
Stopped responding and was closed
Date
16/03/2013 20:51
Status
Report sent
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.2.9200.16433
Application Timestamp: 50763312
Hang Signature: 0cb2
Hang Type: 0
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 0cb26bd15cee3dce6b53eff45dc7365a
Additional Hang Signature 2: 7d52
Additional Hang Signature 3: 7d52cf85aca982670c7677aaf062c4b2
Additional Hang Signature 4: 0cb2
Additional Hang Signature 5: 0cb26bd15cee3dce6b53eff45dc7365a
Additional Hang Signature 6: 7d52
Additional Hang Signature 7: 7d52cf85aca982670c7677aaf062c4b2
Extra information about the problem
Bucket ID: 3a4b280c56cae509d32fa2121a2c3eec (-922155062)
The only thing I have changed today is that I have uninstalled and reinstalled uTorrent as it was having a problem. Otherwise, I haven't changed anything in months, and this problem has only started today. I only discovered it when I was trying to create a new folder to save uTorrent into!
I have also tried running fltmc.exe from the command prompt as an administrator, which prompted the following results:
Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
RapportCerberus_50414 10 370040 0
RapportPG64 10 370030 0
BHDrvx64 7 365100 0
Avgmfx64 7 325000 0
SymEFA 10 260600 0
luafv 1 135000 0
npsvctrig 1 46000 0
FileInfo 10 45000 0
(Sorry about the spacing) I am at a loss! Any help will be greatly appreciated!
Dotaz
Odpovědi
-
The Windows Explorer behavior when you use mouse or keyboard should be the same. The issue you described can be caused by third party programs or Windows Explorer add-ons.
You may boot in Clean Boot Mode to troubleshoot
http://support.microsoft.com//kb/929135
If the issue occurs in Clean Boot Mode, you may use ShellExView.http://www.snapfiles.com/get/shellexview.html
Run ShellExView, in the pane sort the entries with manufacturers. Disable all non-Microsoft *.dll files, and check the result. If the issue does not occur, one of the files can be the culprit. We could narrow down it one by one.Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
- Označen jako odpověď Arthur XieMicrosoft contingent staff, Moderator 3. dubna 2013 10:00
-
Hi,
Windows Explorer crashes are mostly caused by an incompatible Shell Extension.
please download this reg file from my SkyDrive:
http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg
and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!
When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the dump file (compressed 7z or RAR to reduce the size) to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Shell extension is the cause.
After you generated the dumps, download and import this regfile:
http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full_uninstall.reg
to stop the dump creation.
André
[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code"
- Navržen jako odpověď Andre.ZieglerMicrosoft community contributor, Editor 18. března 2013 5:40
- Označen jako odpověď Arthur XieMicrosoft contingent staff, Moderator 3. dubna 2013 10:00
Všechny reakce
-
Hi,
Windows Explorer crashes are mostly caused by an incompatible Shell Extension.
please download this reg file from my SkyDrive:
http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg
and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!
When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the dump file (compressed 7z or RAR to reduce the size) to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Shell extension is the cause.
After you generated the dumps, download and import this regfile:
http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full_uninstall.reg
to stop the dump creation.
André
[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code"
- Navržen jako odpověď Andre.ZieglerMicrosoft community contributor, Editor 18. března 2013 5:40
- Označen jako odpověď Arthur XieMicrosoft contingent staff, Moderator 3. dubna 2013 10:00
-
The Windows Explorer behavior when you use mouse or keyboard should be the same. The issue you described can be caused by third party programs or Windows Explorer add-ons.
You may boot in Clean Boot Mode to troubleshoot
http://support.microsoft.com//kb/929135
If the issue occurs in Clean Boot Mode, you may use ShellExView.http://www.snapfiles.com/get/shellexview.html
Run ShellExView, in the pane sort the entries with manufacturers. Disable all non-Microsoft *.dll files, and check the result. If the issue does not occur, one of the files can be the culprit. We could narrow down it one by one.Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
- Označen jako odpověď Arthur XieMicrosoft contingent staff, Moderator 3. dubna 2013 10:00
-
Arthur Xie: This is a bull**it response to a true problem & you should be ashamed that you continually put it on these threads like it's an honest solution to anything.
For anyone else unfortunate enough to have this problem, I've been on call with support for this issue more hours than I care to admit. They had me convinced it was a faulty driver from AMD causing Explorer to crash. I ended up doing everything they suggested countless times with different tech's to no avail. The problem (for me at least) is that Explorer isn't crashing on every right-click, only so ofter. So you get on the phone with a tech who says, "Try this. Ok now right-click..no crash? We solved it." only to have it crash 15 - 20 minutes later. This is a legitimate issue with Win8 Explorer and there's no reason why a fix couldn't of been released already.
I really love this operating system & think the programers at Microsoft who wrote it did a fantastic job. There's absolutely no reason something as simple as this has had to cost me countless hours of personal time as well as time lost working on projects. All because I can't use my main PC for fear of it randomly crashing..this is something that should be taken seriously! I'm clearly not the only customer suffering from this problem and having a moderator swoop in on all of the similarly themed threads to paste in some crap about clean booting & testing each .dll individually is lame.
While we're at it I'm going to throw this one out there too: Why remove the option in Pen and Touch to disable cursor visuals on feedback!? It was in Windows 7 for god sakes and it makes it impossible to paint using any kind of digital input device when you have a stupid ripple effect going out from the cursor every time you click! The core concept of "upgrading" is that you gain, not loose. I had to jump through so many hoops to find a work around for disabling what would of been 2 or 3 mouse clicks in Windows 7. Whom ever decided to remove any kind of Pen/Touch option from your new Tablet friendly OS needs to be slapped..HARD and then have their birthday missed. I'm not a programmer but even I know having the option to do something always trumps not having an option at all. If I wanted cookie cutter I would be on OSX.
EDIT: I stand corrected and apologize for what I wrote above in regard to your suggested solution Arthur Xie. It is good advice.
- Upravený Mallion 16. května 2013 1:48 I was wrong.
-
-
-
Arthur Xie: This is a bull**it response to a true problem & you should be ashamed that you continually put it on these threads like it's an honest solution to anything.
In your case, Mallion, since it's very likely something you installed that's causing the problem, it may very well be that Arthur's Clean Boot suggestion would solve your problem, though it's a pretty basic "restore all to defaults" suggestion.
But he is ABSOLUTELY RIGHT that you could use ShellExView to enumerate all your shell extensions, if Andre weren't willing to share his significant talents in crash dump analysis. As it is, Andre will most likely help take you to a solution quickly. He's a wizard at this.
Bear in mind that there are those of us who don't have any stability problems with Windows 8 whatsoever (but who still choose to use Windows 7 because Windows 8 just isn't better). Generally speaking, it's because we're careful about what we install, and we make sure it's compatible with Windows 8 before chancing corrupting the system.
Regarding why Microsoft has removed quite a number of things from Windows 8 - only Microsoft knows. It seems really silly to do so, but they're no doubt working to some grand plan, however ill-conceived.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options -
your crash is caused by Probably Exploitable security issue:
Second Chance Exception Type: STATUS_ACCESS_VIOLATION (0xC0000005) Exception Sub-Type: Read Access Violation Faulting Instruction:000007fd`5120122a movdqu xmm0,xmmword ptr [rdx+rax-10h] Basic Block: 000007fd`5120122a movdqu xmm0,xmmword ptr [rdx+rax-10h] Tainted Input operands: 'rax','rdx' 000007fd`51201230 movdqu xmmword ptr [rax-10h],xmm0 Tainted Input operands: 'rax' 000007fd`51201235 jmp msvcrt!memcpy+0x225 (000007fd`512011de) Exception Hash (Major/Minor): 0x89c274f3.0x270e9283 Hash Usage : Stack Trace: Major+Minor : msvcrt!memcpy+0x21a Major+Minor : shell32!CDragDropHelper::_LoadLayeredBitmapBits+0xce Major+Minor : shell32!CDragDropHelper::_LoadFromDataObject+0x104 Major+Minor : shell32!CDragDropHelper::DragEnterWithScroll+0x86 Major+Minor : shell32!CDragDropHelper::DragEnter+0x1e Minor : shell32!CDragDropHelper::DragEnterWindowCoords+0x4e Minor : shell32!DAD_DragEnterEx2+0x35 Minor : explorer!DADHelper_DragEnter+0x82 Minor : explorer!CTaskListWnd::DragEnter+0x2f Minor : ole32!CPrivDragDrop::PrivDragDrop+0x23c Minor : rpcrt4!Invoke+0x65 Minor : rpcrt4!NdrStubCall2+0x33c Minor : rpcrt4!NdrStubCall3+0xe0 Minor : combase!CStdStubBuffer_Invoke+0x67 Minor : combase!SyncStubInvoke+0x131 Minor : combase!CCtxComChnl::ContextInvoke+0x25b Minor : combase!AppInvoke+0x307 Minor : combase!ComInvokeWithLockAndIPID+0x60a Minor : combase!ThreadWndProc+0x2da Minor : user32!UserCallWinProcCheckWow+0x13a Minor : user32!DispatchMessageWorker+0x1a7 Minor : explorer!CTray::_MessageLoop+0x122 Minor : explorer!CTray::MainThreadProc+0x86 Minor : SHCore!COplockFileHandle::v_GetHandlerCLSID+0x12c Excluded : verifier!AVrfpStandardThreadFunction+0x3d Minor : kernel32!BaseThreadInitThunk+0x1a Minor : ntdll!RtlUserThreadStart+0x1d Instruction Address: 0x000007fd5120122a Description: Data from Faulting Address controls subsequent Write Address Short Description: TaintedDataControlsWriteAddress Exploitability Classification: PROBABLY_EXPLOITABLE Recommended Bug Title: Probably Exploitable - Data from Faulting Address controls subsequent Write Address starting at msvcrt!memcpy+0x000000000000021a (Hash=0x89c274f3.0x270e9283)Use ShellExView to disable 3rd party addons like Adobe or Acronis until you found the addon which causes the crash:
http://www.nirsoft.net/utils/shexview.html
"A programmer is just a tool which converts caffeine into code"
-
-
No problem, hope you get to the bottom of it.
Remember that after you disable a shell extension, you need to log off and on again to restart Explorer before testing.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options -
I have the same problem, and I have no obscure software installed, I installed a clean windows 8 2 weeks ago as I bought a SSD.
I created the dmp file as described:Dumpzusammenfassung ------------------- Dumpdatei: explorer.exe.4132.dmp : C:\LocalDumps\explorer.exe.4132.dmp Letzte Schreibzeit: 27.06.2013 18:39:31 Prozessname: explorer.exe : C:\Windows\explorer.exe Prozessarchitektur: x64 Ausnahmecode: 0xE06D7363 Ausnahmeinformationen: Heapinformationen: Vorhanden Systeminformationen ------------------- Betriebssystemversion: 6.3.9431 CLR-Version(en): 4.0.30319.32559 Module ------ Modulname Modulpfad Modulversion --------- --------- ------------ explorer.exe C:\Windows\explorer.exe 6.3.9431.0 ntdll.dll C:\Windows\System32\ntdll.dll 6.3.9431.0 kernel32.dll C:\Windows\System32\kernel32.dll 6.3.9431.0 KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.3.9431.0 apphelp.dll C:\Windows\System32\apphelp.dll 6.3.9431.0 msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.9431.0 oleaut32.dll C:\Windows\System32\oleaut32.dll 6.3.9431.0 combase.dll C:\Windows\System32\combase.dll 6.3.9431.0 powrprof.dll C:\Windows\System32\powrprof.dll 6.3.9431.0 advapi32.dll C:\Windows\System32\advapi32.dll 6.3.9431.0 user32.dll C:\Windows\System32\user32.dll 6.3.9431.0 gdi32.dll C:\Windows\System32\gdi32.dll 6.3.9431.0 SHCore.dll C:\Windows\System32\SHCore.dll 6.3.9431.0 shlwapi.dll C:\Windows\System32\shlwapi.dll 6.3.9431.0 shell32.dll C:\Windows\System32\shell32.dll 6.3.9431.0 uxtheme.dll C:\Windows\System32\uxtheme.dll 6.3.9431.0 dwmapi.dll C:\Windows\System32\dwmapi.dll 6.3.9431.0 twinapi.dll C:\Windows\System32\twinapi.dll 6.3.9431.0 d3d11.dll C:\Windows\System32\d3d11.dll 6.3.9431.0 dcomp.dll C:\Windows\System32\dcomp.dll 6.3.9431.0 sspicli.dll C:\Windows\System32\sspicli.dll 6.3.9431.0 sechost.dll C:\Windows\System32\sechost.dll 6.3.9431.0 userenv.dll C:\Windows\System32\userenv.dll 6.3.9431.0 propsys.dll C:\Windows\System32\propsys.dll 7.0.9431.0 rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.3.9431.0 slc.dll C:\Windows\System32\slc.dll 6.3.9431.0 profapi.dll C:\Windows\System32\profapi.dll 6.3.9431.0 dxgi.dll C:\Windows\System32\dxgi.dll 6.3.9431.0 sppc.dll C:\Windows\System32\sppc.dll 6.3.9431.0 imm32.dll C:\Windows\System32\imm32.dll 6.3.9431.0 msctf.dll C:\Windows\System32\msctf.dll 6.3.9431.0 tiptsf.dll C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll 6.3.9431.0 kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 6.3.9431.0 CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.3.9431.0 bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.3.9431.0 ole32.dll C:\Windows\System32\ole32.dll 6.3.9431.0 clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10361.0 winsta.dll C:\Windows\System32\winsta.dll 6.3.9431.0 Bcp47Langs.dll C:\Windows\System32\Bcp47Langs.dll 6.3.9431.0 cryptsp.dll C:\Windows\System32\cryptsp.dll 6.3.9431.0 rsaenh.dll C:\Windows\System32\rsaenh.dll 6.3.9431.0 bcrypt.dll C:\Windows\System32\bcrypt.dll 6.3.9431.0 actxprxy.dll C:\Windows\System32\actxprxy.dll 6.3.9431.0 gameux.dll C:\Windows\System32\gameux.dll 6.3.9431.0 comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9431.0_none_4c5a88cade1c4961\comctl32.dll 6.10.9431.0 GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9431.0_none_deb7009e55d4d87b\GdiPlus.dll 6.3.9431.0 xmllite.dll C:\Windows\System32\xmllite.dll 6.3.9431.0 crypt32.dll C:\Windows\System32\crypt32.dll 6.3.9431.0 msasn1.dll C:\Windows\System32\msasn1.dll 6.3.9431.0 SettingSyncCore.dll C:\Windows\System32\SettingSyncCore.dll 6.3.9431.0 IDStore.dll C:\Windows\System32\IDStore.dll 6.3.9431.0 samlib.dll C:\Windows\System32\samlib.dll 6.3.9431.0 wkscli.dll C:\Windows\System32\wkscli.dll 6.3.9431.0 netutils.dll C:\Windows\System32\netutils.dll 6.3.9431.0 dui70.dll C:\Windows\System32\dui70.dll 6.3.9431.0 duser.dll C:\Windows\System32\duser.dll 6.3.9431.0 themeui.dll C:\Windows\System32\themeui.dll 6.3.9431.0 SndVolSSO.DLL C:\Windows\System32\SndVolSSO.DLL 6.3.9431.0 hid.dll C:\Windows\System32\hid.dll 6.3.9431.0 MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 6.3.9431.0 devobj.dll C:\Windows\System32\devobj.dll 6.3.9431.0 cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.3.9431.0 oleacc.dll C:\Windows\System32\oleacc.dll 7.2.9431.0 D3D10Warp.dll C:\Windows\System32\D3D10Warp.dll 6.3.9431.0 Windows.UI.Immersive.dll C:\Windows\System32\Windows.UI.Immersive.dll 6.3.9431.0 twinui.dll C:\Windows\System32\twinui.dll 6.3.9431.0 twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll 6.3.9431.0 windowscodecs.dll C:\Windows\System32\windowscodecs.dll 6.3.9431.0 explorerframe.dll C:\Windows\System32\explorerframe.dll 6.3.9431.0 Tabbtn.dll C:\Windows\System32\Tabbtn.dll 6.3.9431.0 TabbtnEx.dll C:\Windows\System32\TabbtnEx.dll 6.3.9431.0 linkinfo.dll C:\Windows\System32\linkinfo.dll 6.3.9431.0 NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll 6.3.9431.0 SearchFolder.dll C:\Windows\System32\SearchFolder.dll 6.3.9431.0 windows.immersiveshell.serviceprovider.dll C:\Windows\System32\windows.immersiveshell.serviceprovider.dll 6.3.9431.0 TipBand.dll C:\Program Files\Common Files\microsoft shared\ink\TipBand.dll 6.3.9431.0 StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll 7.0.9431.0 wtsapi32.dll C:\Windows\System32\wtsapi32.dll 6.3.9431.0 twinui.appcore.dll C:\Windows\System32\twinui.appcore.dll 6.3.9431.0 wpncore.dll C:\Windows\System32\wpncore.dll 6.3.9431.0 DWrite.dll C:\Windows\System32\DWrite.dll 6.3.9431.0 UIAnimation.dll C:\Windows\System32\UIAnimation.dll 6.3.9431.0 aticfx64.dll C:\Windows\System32\aticfx64.dll 8.17.10.1225 version.dll C:\Windows\System32\version.dll 6.3.9431.0 atiuxp64.dll C:\Windows\System32\atiuxp64.dll 8.14.1.6338 atidxx64.dll C:\Windows\System32\atidxx64.dll 8.17.10.507 wlidprov.dll C:\Windows\System32\wlidprov.dll 6.3.9431.0 thumbcache.dll C:\Windows\System32\thumbcache.dll 6.3.9431.0 Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivity.dll 6.3.9431.0 InputSwitch.dll C:\Windows\System32\InputSwitch.dll 6.3.9431.0 ELSCore.dll C:\Windows\System32\ELSCore.dll 6.3.9431.0 elslad.dll C:\Windows\System32\elslad.dll 6.3.9431.0 msftedit.dll C:\Windows\System32\msftedit.dll 6.3.9431.0 msimg32.dll C:\Windows\System32\msimg32.dll 6.3.9431.0 Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll 6.3.9431.0 globinputhost.dll C:\Windows\System32\globinputhost.dll 6.3.9431.0 ninput.dll C:\Windows\System32\ninput.dll 6.3.9431.0 urlmon.dll C:\Windows\System32\urlmon.dll 11.0.9431.0 iertutil.dll C:\Windows\System32\iertutil.dll 11.0.9431.0 wininet.dll C:\Windows\System32\wininet.dll 11.0.9431.162 windows.globalization.fontgroups.dll C:\Windows\System32\windows.globalization.fontgroups.dll 6.3.9431.0 secur32.dll C:\Windows\System32\secur32.dll 6.3.9431.0 npmproxy.dll C:\Windows\System32\npmproxy.dll 6.3.9431.0 IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.3.9431.0 nsi.dll C:\Windows\System32\nsi.dll 6.3.9431.0 winnsi.dll C:\Windows\System32\winnsi.dll 6.3.9431.0 wlanapi.dll C:\Windows\System32\wlanapi.dll 6.3.9431.0 wwapi.dll C:\Windows\System32\wwapi.dll 8.1.9431.0 WinTypes.dll C:\Windows\System32\WinTypes.dll 6.3.9431.0 netprofm.dll C:\Windows\System32\netprofm.dll 6.3.9431.0 ws2_32.dll C:\Windows\System32\ws2_32.dll 6.3.9431.0 ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll 6.3.9431.0 winhttp.dll C:\Windows\System32\winhttp.dll 6.3.9431.0 mswsock.dll C:\Windows\System32\mswsock.dll 6.3.9431.0 dnsapi.dll C:\Windows\System32\dnsapi.dll 6.3.9431.0 rasadhlp.dll C:\Windows\System32\rasadhlp.dll 6.3.9431.0 MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll 6.3.9431.0 stobject.dll C:\Windows\System32\stobject.dll 6.3.9431.0 batmeter.dll C:\Windows\System32\batmeter.dll 6.3.9431.0 sxs.dll C:\Windows\System32\sxs.dll 6.3.9431.0 SETTINGSYNCPOLICY.dll C:\Windows\System32\SETTINGSYNCPOLICY.dll 6.3.9431.0 es.dll C:\Windows\System32\es.dll 2001.12.10361.0 prnfldr.dll C:\Windows\System32\prnfldr.dll 6.3.9431.0 winspool.drv C:\Windows\System32\winspool.drv 6.3.9431.0 DeviceSetupManagerAPI.dll C:\Windows\System32\DeviceSetupManagerAPI.dll 6.3.9431.0 wevtapi.dll C:\Windows\System32\wevtapi.dll 6.3.9431.0 wpnprv.dll C:\Windows\System32\wpnprv.dll 6.3.9431.0 Windows.Security.Authentication.OnlineId.dll C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll 6.3.9431.0 dpapi.dll C:\Windows\System32\dpapi.dll 6.3.9431.0 PhotoMetadataHandler.dll C:\Windows\System32\PhotoMetadataHandler.dll 6.3.9431.0 Windows.Networking.Sockets.PushEnabledApplication.dll C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll 6.3.9431.0 windowscodecsext.dll C:\Windows\System32\windowscodecsext.dll 6.3.9431.0 msxml6.dll C:\Windows\System32\msxml6.dll 6.30.9431.0 FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 6.3.9431.0 AudioSes.dll C:\Windows\System32\AudioSes.dll 6.3.9431.0 schannel.dll C:\Windows\System32\schannel.dll 6.3.9431.0 DXP.dll C:\Windows\System32\DXP.dll 6.3.9431.0 setupapi.dll C:\Windows\System32\setupapi.dll 6.3.9431.0 shdocvw.dll C:\Windows\System32\shdocvw.dll 6.3.9431.0 Syncreg.dll C:\Windows\System32\Syncreg.dll 2007.94.9431.0 ncrypt.dll C:\Windows\System32\ncrypt.dll 6.3.9431.0 ntasn1.dll C:\Windows\System32\ntasn1.dll 6.3.9431.0 ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll 6.3.9431.0 WWanAPI.dll C:\Windows\System32\WWanAPI.dll 6.3.9431.0 AltTab.dll C:\Windows\System32\AltTab.dll 6.3.9431.0 authui.dll C:\Windows\System32\authui.dll 6.3.9431.0 wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll 6.3.9431.0 PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll 6.3.9431.0 PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll 6.3.9431.0 wintrust.dll C:\Windows\System32\wintrust.dll 6.3.9431.0 sqmapi.dll C:\Program Files\Windows Portable Devices\sqmapi.dll 6.3.9431.0 taskschd.dll C:\Windows\System32\taskschd.dll 6.3.9431.0 SettingMonitor.dll C:\Windows\System32\SettingMonitor.dll 6.3.9431.0 AepRoam.dll C:\Windows\System32\AepRoam.dll 6.3.9431.0 PackageStateRoaming.dll C:\Windows\System32\PackageStateRoaming.dll 6.3.9431.0 ieframe.dll C:\Windows\System32\ieframe.dll 11.0.9431.0 pnidui.dll C:\Windows\System32\pnidui.dll 6.3.9431.0 NetworkStatus.dll C:\Windows\System32\NetworkStatus.dll 6.3.9431.0 dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL 6.3.9431.0 dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 6.3.9431.0 cscui.dll C:\Windows\System32\cscui.dll 6.3.9431.0 cscdll.dll C:\Windows\System32\cscdll.dll 6.3.9431.0 cscobj.dll C:\Windows\System32\cscobj.dll 6.3.9431.0 srchadmin.dll C:\Windows\System32\srchadmin.dll 7.0.9431.0 cscapi.dll C:\Windows\System32\cscapi.dll 6.3.9431.0 mssprxy.dll C:\Windows\System32\mssprxy.dll 7.0.9431.0 shacct.dll C:\Windows\System32\shacct.dll 6.3.9431.0 samcli.dll C:\Windows\System32\samcli.dll 6.3.9431.0 bthprops.cpl C:\Windows\System32\bthprops.cpl 6.3.9431.0 BluetoothApis.dll C:\Windows\System32\BluetoothApis.dll 6.3.9431.0 SyncCenter.dll C:\Windows\System32\SyncCenter.dll 6.3.9431.0 Actioncenter.dll C:\Windows\System32\Actioncenter.dll 6.3.9431.0 imapi2.dll C:\Windows\System32\imapi2.dll 6.3.9431.0 hgcpl.dll C:\Windows\System32\hgcpl.dll 6.3.9431.0 provsvc.dll C:\Windows\System32\provsvc.dll 6.3.9431.0 ntshrui.dll C:\Windows\System32\ntshrui.dll 6.3.9431.0 srvcli.dll C:\Windows\System32\srvcli.dll 6.3.9431.0 dfshim.dll C:\Windows\System32\dfshim.dll 6.3.9431.0 mscoree.dll C:\Windows\System32\mscoree.dll 6.3.9431.0 mscoreei.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll 4.0.30319.32559 clr.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 4.0.30319.32559 MSVCR120_CLR0400.dll C:\Windows\System32\MSVCR120_CLR0400.dll 12.0.20514.32559 ntmarta.dll C:\Windows\System32\ntmarta.dll 6.3.9431.0 AcSignIcon.dll C:\Windows\System32\AcSignIcon.dll 19.0.55.0 mfc100u.dll C:\Windows\System32\mfc100u.dll 10.0.40219.325 msvcr100.dll C:\Windows\System32\msvcr100.dll 10.0.40219.325 MFC100DEU.DLL C:\Windows\System32\MFC100DEU.DLL 10.0.40219.325 DropboxExt64.19.dll C:\Users\4ndreas\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll 1.0.0.19 dbghelp.dll C:\Windows\System32\dbghelp.dll 6.3.9431.0 msvcp90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.7996_none_08e8a813a8398e2a\msvcp90.dll 9.0.30729.7996 msvcr90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.7996_none_08e8a813a8398e2a\msvcr90.dll 9.0.30729.7996 EhStorShell.dll C:\Windows\System32\EhStorShell.dll 6.3.9431.0 AcSignCore16.dll C:\Program Files\Autodesk\Inventor Publisher 2012\AcSignCore16.dll 18.2.47.0 UIRibbonRes.dll C:\Windows\System32\UIRibbonRes.dll 6.3.9431.0 uiautomationcore.dll C:\Windows\System32\uiautomationcore.dll 7.2.9431.0 winmm.dll C:\Windows\System32\winmm.dll 6.3.9431.0 WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 6.3.9431.0 msiltcfg.dll C:\Windows\System32\msiltcfg.dll 5.0.9431.0 msi.dll C:\Windows\System32\msi.dll 5.0.9431.0 UIRibbon.dll C:\Windows\System32\UIRibbon.dll 6.3.9431.0 WorkFoldersShell.dll C:\Windows\System32\WorkFoldersShell.dll 6.3.9431.0 twext.dll C:\Windows\System32\twext.dll 6.3.9431.0 syncui.dll C:\Windows\System32\syncui.dll 6.3.9431.0 synceng.dll C:\Windows\System32\synceng.dll 6.3.9431.0 AcShellExtension.dll C:\Program Files (x86)\Common Files\Autodesk Shared\AcShellEx\AcShellExtension.dll 19.0.53.0 msvcp100.dll C:\Windows\System32\msvcp100.dll 10.0.40219.325 7-zip.dll C:\Program Files\7-Zip\7-zip.dll 9.22.0.0 mpr.dll C:\Windows\System32\mpr.dll 6.3.9431.0 dlnashext.dll C:\Windows\System32\dlnashext.dll 12.0.9431.0 Windows.Media.Streaming.dll C:\Windows\System32\Windows.Media.Streaming.dll 12.0.9431.0 DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll 6.3.9431.0 EhStorAPI.dll C:\Windows\System32\EhStorAPI.dll 6.3.9431.0 apprepapi.dll C:\Windows\System32\apprepapi.dll 6.3.9431.0 tbs.dll C:\Windows\System32\tbs.dll 6.3.9431.0 msisip.dll C:\Windows\System32\msisip.dll 5.0.9431.0 wshext.dll C:\Windows\System32\wshext.dll 5.8.9431.0 AppxSip.dll C:\Windows\System32\AppxSip.dll 6.3.9431.0 OpcServices.DLL C:\Windows\System32\OpcServices.DLL 6.3.9431.0 pwrshsip.dll C:\Windows\System32\WindowsPowerShell\v1.0\pwrshsip.dll 6.3.9431.0 xapauthenticodesip.dll C:\Program Files\Microsoft Silverlight\xapauthenticodesip.dll 5.1.20125.0 pcacli.dll C:\Windows\System32\pcacli.dll 6.3.9431.0 sfc_os.dll C:\Windows\System32\sfc_os.dll 6.3.9431.0 DtBridge.dll C:\Program Files\Autodesk\Inventor 2013\Bin\DtBridge.dll 17.0.13800.0 Dt.dll C:\Program Files\Autodesk\Inventor 2013\Bin\Dt.dll 17.0.13800.0 fb.dll C:\Program Files\Autodesk\Inventor 2013\Bin\fb.dll 17.0.13800.0 utx.dll C:\Program Files\Autodesk\Inventor 2013\Bin\utx.dll 17.0.13800.0 rse.dll C:\Program Files\Autodesk\Inventor 2013\Bin\rse.dll 17.0.13800.0 comdlg32.dll C:\Windows\System32\comdlg32.dll 6.3.9431.0 persist.dll C:\Program Files\Autodesk\Inventor 2013\Bin\persist.dll 17.0.13800.0 acge218I.dll C:\Program Files\Autodesk\Inventor 2013\Bin\acge218I.dll 218.0.0.5118 GRData.dll C:\Program Files\Autodesk\Inventor 2013\Bin\GRData.dll 17.0.13800.0 Rp.dll C:\Program Files\Autodesk\Inventor 2013\Bin\Rp.dll 17.0.13800.0 psapi.dll C:\Windows\System32\psapi.dll 6.3.9431.0 wsock32.dll C:\Windows\System32\wsock32.dll 6.3.9431.0 SrvRes.dll C:\Program Files\Autodesk\Inventor 2013\Bin\de-DE\SrvRes.dll 17.0.13800.0
- Upravený 4ndreas 27. června 2013 16:48 added dmp file
-
-
HI
I have exactly the same issue with 8.1 and right clicking on a object, and try to open or select properties etc
After many hours, off disabling services one at a time after finding it worked when started with no services at all loaded, , I narrowed it down to and issue with the network components / context menu network links ,I removed any mapped drives and have to start my laptop with wireless off and no network cable,
Once started I can right click no problem no dlnashext.dll errors and windows explorer restarting.
then connect network (activate wireless or plug cable) and everything works ok
So for me in Windows 8.1 only way I can avoid the dlnashext.dll errors on right click is to start the laptop with NO network connections then connect after log in and all is good works fine no errors.
Give that a go and see if it works for you
Richard
-
-
Hi,
I have the same issue (explorer restarting often) using Win8.1 Pro release. Also, I have spend many hours trying to find the problem, to no avail.
Here is a link to my crash dump file:
https://skydrive.live.com/redir?resid=3DABA40420F1B865!445
I would appreciate it greatly if you could have a look at it.
Thanks and greetings, Auke Nauta
-
Hi,
I have the same issue (explorer restarting often) using Win8.1 Pro release. Also, I have spend many hours trying to find the problem, to no avail.
Here is a link to my crash dump file:
https://skydrive.live.com/redir?resid=3DABA40420F1B865!445
I would appreciate it greatly if you could have a look at it.
Thanks and greetings, Auke Nauta
Your Explroer crashes while loading this jpg:
C:\Users\auke\AppData\Roaming\Microsoft\Windows\Themes\CachedFiles\CachedImage_1920_1200_POS4.jpg
00 ntdll!NtWaitForMultipleObjects 01 KERNELBASE!WaitForMultipleObjectsEx 02 kernel32!WerpReportFaultInternal 03 kernel32!WerpReportFault 04 KERNELBASE!UnhandledExceptionFilter 05 ntdll!LdrpLogFatalUserCallbackException 06 ntdll!KiUserCallbackDispatcherHandler 07 ntdll!RtlpExecuteHandlerForException 08 ntdll!RtlDispatchException 09 ntdll!KiUserExceptionDispatch 0a shell32!WICCreateOrientedBitmapSource 0b shell32!WICOrientateFrame 0c shell32!CMemoryCachedImage::_DecodeImage 0d shell32!CMemoryCachedImage::_CreateImageResources 0e shell32!CMemoryCachedImage::CreateScaledDIB 0f shell32!CWallpaperRenderer::_LoadBitmapFromDiskCache 10 shell32!CWallpaperRenderer::PaintMonitor 11 shell32!CWallpaperRenderer::PaintWallpaper 12 shell32!CDesktopWallpaper::PaintWallpaper 13 shell32!CDesktopBrowser::PaintWallpaper 14 shell32!CDesktopBrowser::_WndProcBS 15 shell32!CDesktopBrowser::s_DesktopWndProc 16 user32!UserCallWinProcCheckWow 17 user32!DispatchClientMessage 18 user32!_fnDWORD 19 ntdll!KiUserCallbackDispatcherContinue 1a user32!NtUserCallHwndLock 1b shell32!CDesktopBrowser::_Raise 1c shell32!CDesktopBrowser::_OnRaise 1d shell32!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module'' 1e shell32!CDesktopBrowser::s_DesktopWndProc 1f user32!UserCallWinProcCheckWow 20 user32!DispatchMessageWorker 21 shell32!CDesktopBrowser::_MessageLoop 22 shell32!SHDesktopMessageLoop 23 explorer!wWinMain 24 explorer!CTrayNotify::_OnInfoTipSkipped 25 kernel32!BaseThreadInitThunk 26 ntdll!RtlUserThreadStart
I see that the following DLL is used:
Loaded symbol image file: JPGCodec.dll Image path: C:\Windows\WICCodecs\{A6D092A4-081A-4F0E-9356-DA167E87D922}\Raster Formats\JPEG\Amd64\JPGCodec.dll Image name: JPGCodec.dll Browse all global symbols functions data Timestamp: Sun Sep 29 18:07:32 2013 (52485044) CheckSum: 0088BD0B ImageSize: 00888000 File version: 3.5.0.86 Product version: 3.5.0.0 File flags: 0 (Mask 3F) File OS: 4 Unknown Win32 File type: 2.0 Dll File date: 00000000.00000000 Translations: 0409.04e4 CompanyName: Axel Rietschin Software Developments ProductName: FastPictureViewer Codec Pack InternalName: JPGCodec.dll OriginalFilename: JPGCodec.dll ProductVersion: 3.5 FileVersion: 3.5.0.86 FileDescription: Fast JPEG Decoder LegalCopyright: Copyright © 2009-2013 Axel Rietschin Software Developments. All rights reserved.
look if you still get the issue after removing the codec DLL.
"A programmer is just a tool which converts caffeine into code"
- Upravený Andre.ZieglerMicrosoft community contributor, Editor 23. října 2013 19:52
-
Meanwhile, since the implication is that your desktop background JPEG image is somehow corrupted internally, change your desktop background image to something else and/or replace that JPEG file.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options -
-
-
May I ask how you are able to extract the information from the crash dump (just curious)?
I've used Windbg.exe from the Debugging Tool for Windows which are part of the Windows SDK:
http://msdn.microsoft.com/en-US/windows/desktop/bg162891
"A programmer is just a tool which converts caffeine into code"
-
Arthur Xie - Thank you. The directions weren't step by step, but, I finally was able to get to the screen you mentioned and to pin point the program as WinRAR that was causing my windows explorer to freeze when right clicking. Thanks again. (Now when are they going to bring back the REAL start icon?)
-
-
-
-
I have the same problem. When I installed the latest windows updates, I CANT RIGHT CLICK ON ANYTHING THAT IS ON THE DESKTOP. If I right click, explorer crashes and my desktop refreshes over and over again. Same issue with clicking on the file folder looking icon on the windows taskbar on the bottom of the screen. Anything explorer related just CRASHES explorer. Any right clicking that opens an explorer window CRASHES EXPLORER. This is completely ridiculous.
I am at a loss as well, eggy. :(
-
And since there are a TON of people having the same problem with the RIGHT CLICK on anything and EXPLORER crashes, there should be a windows update that fixes this. WHY should we as the average windows users have to go through all of that registry stuff to fix a problem that isn't our fault. I am quite frustrated. Microsoft, this bug is definitely NOT OKAY.
-
-
You have installed software that is incompatible with File Explorer.
That Microsoft allows 3rd party augmentation of File Explorer functionality through Shell Extensions is generally considered a Good Thing. A whole lot of additional functionality would be closed off to us if that weren't allowed. Literally, you the "average window user", are wishing Microsoft would close off every part of your system so that it could not be corrupted.
Be careful what you wish for. You might not like what that would be like.
The fact that you've chosen to install something that crashes Explorer isn't Microsoft's fault.
You imply that it's someone else's job to manage your system. That's not the case, and no amount of wishing is going to change the fact that the responsibility is on you.
This thread gives you a link to the tool (ShellExView) to fix it. All you have to do is disable non-Microsoft shell extensions methodically, one by one, log off then back on, and test to see if the problem is averted. When Explorer works again you've both found the offending software and fixed the problem at the same time.
It's now time to go learn a little bit more of how to manage your computer better. Good luck.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options -
i dont understand why this has only happened when i installed windows 8.1, it was fine before? and thanks for the help, im not great with computers and this shellexview sounds complicated, is there a chance i could accidentally make things worse when using this program, sorry if that sounds like a stupid question.
-
It's possible you installed something in Windows 8 that did not anticipate the changes in Windows 8.1, and is thus incompatible. To some extent I suppose Microsoft is at fault for encouraging people to upgrade their operating systems in place, without doing a fresh, clean install (which would necessitate installation of your software, at which point you might seek a Windows 8.1 compatible version).
It's really not that good an idea to upgrade an operating system in place - I always recommend a clean install.
But to try to recover what you have, I don't think you can hurt things too much with ShellExView if you disable extensions one at a time, and make sure you re-enable the things you disable if you find blocking them did not help. Go through it carefully, write down notes if you need, to keep track of what you're doing.
If you get to a point where you're not sure of something, ask. There are folks here who have been through it successfully who will be happy to help.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options -
-
Hi,
I've just starting having real trouble with Windows Explorer in Windows 8. Whenever I right-click on anywhere in a local file, or right-click on a local drive, Explorer freezes. I cannot even create a new folder without Explorer crashing. As I can't right click anywhere, I can't take ownership of the folders to confirm that this isn't a permissions issue. I'm really at a dead end with this.
I have seen that people have had a problem with this in the past when right-clicking on items in the left-hand pane in Explorer, but this problem is much more widespread, as it is affecting every local folder. I followed the advice given in previous posts. I downloaded ShellExView and disabled each item of the Context Menu type that was non-Windows in turn to see if that solved the problem. I then tried disabling all items that were non-Windows to see if that would work. Neither worked and I still have the problem.
The technical details of the error from the Action Center are below:
Source
Windows Explorer
Summary
Stopped responding and was closed
Date
16/03/2013 20:51
Status
Report sent
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.2.9200.16433
Application Timestamp: 50763312
Hang Signature: 0cb2
Hang Type: 0
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 2057
Additional Hang Signature 1: 0cb26bd15cee3dce6b53eff45dc7365a
Additional Hang Signature 2: 7d52
Additional Hang Signature 3: 7d52cf85aca982670c7677aaf062c4b2
Additional Hang Signature 4: 0cb2
Additional Hang Signature 5: 0cb26bd15cee3dce6b53eff45dc7365a
Additional Hang Signature 6: 7d52
Additional Hang Signature 7: 7d52cf85aca982670c7677aaf062c4b2
Extra information about the problem
Bucket ID: 3a4b280c56cae509d32fa2121a2c3eec (-922155062)
The only thing I have changed today is that I have uninstalled and reinstalled uTorrent as it was having a problem. Otherwise, I haven't changed anything in months, and this problem has only started today. I only discovered it when I was trying to create a new folder to save uTorrent into!
I have also tried running fltmc.exe from the command prompt as an administrator, which prompted the following results:
Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
RapportCerberus_50414 10 370040 0
RapportPG64 10 370030 0
BHDrvx64 7 365100 0
Avgmfx64 7 325000 0
SymEFA 10 260600 0
luafv 1 135000 0
npsvctrig 1 46000 0
FileInfo 10 45000 0
(Sorry about the spacing) I am at a loss! Any help will be greatly appreciated!
If it started today how does the date of this error show march
Your file version is 6.2.9200.16433 and that is this file here battc.sys (File information for update 2770917) I think someone mentioned this before but viruses infect battc.sys very easily or backdoors.
Make sure when doing any update not be running on bat power if idle
You may need to get an updated driver
http://batcmd.com/windows/8/services/cmbatt/
- Upravený colakid 15. prosince 2013 15:19
-
Hi, i have followed your steps and everything is now working how it should, although i was unable to find the offending shell extension, i disabled them all and the problem went away, so i enabled them one by one until i had re-enabled them all and the problem was still fixed? could the process of disabling and re enabling the extension have fixed the problem?
Thank you very much for the advice, it is such a relief that i was able to fix it.
edit: turns out that the problem was only temporarily solved, went back through the process and narrowed it down to autodesk inventor.- Upravený Benji8 15. prosince 2013 18:02