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Error code 0x80070005 when trying to install Service Pack 1...

    Question

  •  

    Hello, all.

     

    My PC has been reinstalled since System Restore didn't work and after I replaced my old motherboard with a new one, but now I'm stuck on Installing Windows Vista SP1.

     

    I tried the following...

     

    1) Backed up my files on the 160GB HDD

    2) Disabled the AntiVirus Software in msconfig

    3) Defrag my Hard Drives

    4) Checked for errors on my C Driv aka Windows Vista Home Basic

     

    But it didn't seem to work...

     

    Also, Windows Update tells me that I have to upgrade my Norwood PCI TV Tuner Card with the latest.  Should I upgrade my device first before doing the SP1 Installation?

    Thursday, July 24, 2008 6:30 AM

Answers

  • Hi

     

    You could try that, it's your call, but I have seen this work before with some hardware devices when installing SP1 was a problem. Remove the card, install SP1, replace the card with the latest drivers/software.

     

    Let us know if this works.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Friday, July 25, 2008 1:27 AM

All replies

  • Hi

     

    You want to make sure that you have the latest drivers for all of the installed hardware. This is important because SP1 may require updated drivers.

     

    In addition, make sure that all 'important' and 'critical' windows updates are installed.

     

    The error '80070005' is a generic 'accessed denied' message that can be seen in a lot of different situations.

     

    I also suggest running the Disk Cleanup program.

     

    Press WINKEY+R and type  cleanmgr.exe  and press OK.
    Select Files from all users on this computer.
    Leave all of the default check boxes selected.
    Click the More Options Tab.
    In the System Restore and Shadow Copy section, select the Clean Up button.
    In the confirmation box, select the Delete button.
    Click OK.

     

    *Note: this will also delete all but the latest system restore point.

     

    Let us know if this helps.

     

    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Thursday, July 24, 2008 5:19 PM
  • I still get the error.

     

    Should I remove my *TV Tuner card* and try again?

     

    System Specs

     

    ECS nForce6M-A Motherboard

    AMD Athlon X2 64 Dual-Core Processor 4000+ @ 2.11GHz (Rated @ 6.00GHz)

    2x 1GB Corsair DDR2 @ 800MHz System Memory

    80GB WDC WD800JB-00JJC0 ATA Device

    160GB Maxtor 6Y160P0 ATA Device

    HD Audio

    *Norwood Micro Digital/Analog PCI TV Tuner Card*

    e-VGA nVidia e-GeForce 8500GT w/ 512MB VRAM with 767MB/766MB System Share

    Acer AL1917W 19" Widescreen Monitor

    Microsoft Certified USB / PS/2 Mouse

    Logitech Internet/App ready keyboard 101/102 Keys

    Silicon Image Sil 0680 IDE PCI Card

    Linksys WUSBU54GC USB Wireless

    HP Deskjet F4135 Printer with Scanner/Coppier and Photosmart Technology

    HP DVD Writer 640i DVD/CD Burner; CD/DVD-ROM Combo

    Raidmax Sagitta Gaming Case

    WIndows Vista Home Basic Upgrade (x86)

     

    Please help...Thanks

    Thursday, July 24, 2008 7:50 PM
  • Hi

     

    You could try that, it's your call, but I have seen this work before with some hardware devices when installing SP1 was a problem. Remove the card, install SP1, replace the card with the latest drivers/software.

     

    Let us know if this works.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Friday, July 25, 2008 1:27 AM
  • It finally installed after the reformatting and reinstallation of Windows Vista, after I removed my OLD TV Tuner card that wasn't supported for Windows Vista.
    Monday, August 11, 2008 5:58 AM
  • HI

     

    Im glad you were able to get the problem sorted.

     

    Enjoy the view.

     




    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Monday, August 11, 2008 12:12 PM