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Windows7 Blue Screens

    Question

  • Hello.

    I have a Toshiba A300 Laptop. And from a while i get a lot of Bluescreens. I do a check to Ram memory with MemTest86+ and no errors was reported. I have 2 ram slot both with 2GB memory in each. The manufacturer say to use 667Mhz memory but i find in the laptop one memory at 800Mhz frequency, so i make update using memory with this frequency. Now i have a Crucial and a Kingston memory.

    I attach the minidump zip. I hope somebody will help me. 

    https://skydrive.live.com/redir.aspx?cid=6982b4e4288b4395&resid=6982B4E4288B4395!199&parid=6982B4E4288B4395!118&authkey=!AIEoOFLlqIHsIfY

    Thanks in advance


    • Edited by WinAtty Thursday, February 09, 2012 6:42 AM
    Thursday, February 09, 2012 6:34 AM

All replies

  • Hi,

    From the dump file, I noticed different BugCheck errors. Most of them are related network adapter and video card. Please check if the issue will occur in Safe Mode.

    I suggest updating device driver especially network adapter driver (LAN and WLAN) and video card driver from Toshiba website manually.

    Also, you can try the following hotfix.
    http://support.microsoft.com/kb/2482122


    Niki Han

    TechNet Community Support

    Friday, February 10, 2012 9:41 AM
  • My notebook now is 3 years old. Toshiba doesn't update the drivers for a long period now.  What should I do? There aren't Memory Errors?

    Monday, February 13, 2012 8:16 AM