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windows 8.1 enterprise?

    Question

  • so with all the hoopla about them releasing 8.1 RTM "early," there is no 8.1 *Enterprise* edition on msdn, right? just pro? i'm running win8 enterprise, and the pro 8.1 install doesn't bark at me at all, goes through the whole process to 100% and says my pc will reboot in a few moments, but in a few moments it instead gives me the very helpful, descriptive pop-up: "windows 8.1 installation has failed." behavior persists through a reboot. is this is a version issue, or should this upgrade work? where might I look for a log file that would tell me why "windows 8.1 installation has failed"?
    Thursday, September 12, 2013 3:49 PM

All replies

  • I believe it won't work. Windows 8 Pro can be upgraded to Windows 8.1 Pro or Enterprise. But Windows 8 Enterprise can be upgraded to Windows 8.1 Enterprise only as Windows 8 Enterprise has more features than Windows 8 Pro, similarly with Windows 8.1 as Enterprise having more features than Pro.

    Balaji Kundalam

    Thursday, September 12, 2013 3:55 PM
  • You can't do an upgrade with Windows 8.1 media without modifying the ISO. So out of the box it doesn't do the Upgrade, it backs up the existing files and installs a new one.

    I expect that Windows 8.1 Enterprise will appear when the product hits General Availability.

    Friday, September 13, 2013 3:56 PM
  • Hi,

    As far as I know, Windows pro couldn't be upgraded to Enterprise, and vice versa. Now I see, Windows 8.1 Enterprise RTM already realsed, you can refer to the link below to download as msdn subscriber.

    https://msdn.microsoft.com/en-us/subscriptions/securedownloads/hh442898?FileId=54279#searchTerm=&Languages=en&PageSize=10&PageIndex=0&FileId=54279

    Note: If you want to install Windows 8.1 Enterprise, you need to make a clean install.

    If you had any problem with Windows installation, please feel free let us know.


    Roger Lu
    TechNet Community Support

    Sunday, September 15, 2013 10:17 AM
  • that link is for "embedded" windows 8.1. is that what I want to install on my pc?

    are you saying that on October 18, if I want to install windows 8.1 enterprise on my windows 8 enterprise PC, i'm going to have to completely reinstall?

    Monday, September 16, 2013 5:32 PM
  • Hi,

    I'm sorry for my misleading. The Windows 8.1 RTM Enterprise edition will be available through MSDN and TechNet for businesses later this month. You can refer to the blog for more details.

    http://blogs.msdn.com/b/stevengu/archive/2013/09/09/download-windows-8-1-rtm-visual-studio-2013-rc-and-windows-server-2012-r2-rtm-today.aspx

    About Windows 8.1 Enterprise, Actually, When I replied to your question, I could found the statement in the link below.

    http://windows.microsoft.com/en-us/windows-8/preview-faq

    But, Now I couldn't found any statement about the clean install information. So, may be have a try to upgrade your Windows 8 enterpirse to 8.1 firstly for test.


    Roger Lu
    TechNet Community Support

    Tuesday, September 17, 2013 7:56 AM
  • Beginning today (09/17/2013), TechNet and MSDN subscribers will now have access to Windows 8.1 Enterprise RTM.

    Carey Frisch

    Wednesday, September 18, 2013 3:16 AM
  • i'm getting the exact same useless "windows 8.1 installation failed" error using enterprise 8.1 that I was getting with pro. so, back to my original question, is there a log somewhere that will tell me why it failed? 
    Thursday, September 19, 2013 6:45 PM
  • is there a log somewhere that will tell me why it failed? 

    When you're not sure you can always do a search for  Date:Today, sort by that and find likely candidates.   Even better run ProcMon while reproducing the problem, filter with Operation Is WriteFile  and find some that way.   Tip:  don't restrict your filter to a particular process name or you may miss some important ones.

     

    Good luck



    Robert Aldwinckle
    ---

    Thursday, September 19, 2013 9:39 PM
  • windows setup logs (actions and errors) are here: C:\Windows\Panther

    Don
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    Thursday, September 19, 2013 11:42 PM
  • I am having the same issue.  Any resolution on this?
    Friday, September 20, 2013 12:07 PM
  • I found the log but not sure how to interpret it.

    -<rs:data><z:row DT="2013-09-20T08:29:14" MD="" Err="0" Mod="install.exe" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="864" PID="2028" Msg="ConX::Setup::Media::CWizardPagePresenterAutoProductKey::OnActivate: Starting Keyless Validation." Uid="34226176" Fun="ConX::Setup::Media::CWizardPagePresenterAutoProductKey::OnActivate" Fil="" LN="575" Min="Def" Maj="Def" Sev="33554432" Cls="D"/><z:row DT="2013-09-20T08:32:33" MD="" Err="2" Mod="SetupPlatform.dll" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="2628" PID="2028" Msg="CSetupPlatform::ResurrectNewSystem: Failure: Win32Exception: \\?\C:\$WINDOWS.~BT\Sources\newsystem.dat: The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)" Uid="34373632" Fun="CSetupPlatform::ResurrectNewSystem" Fil="" LN="6262" Min="Def" Maj="Def" Sev="33554432" Cls="D"/><z:row DT="2013-09-20T08:40:58" MD="" Err="0" Mod="migcore.dll" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="2628" PID="2028" Msg="Can't retrieve group information for user IIS APPPOOL\Classic .NET AppPool. NetUserGetLocalGroups failed 0x000008AD" Uid="34079670" Fun="Mig::COnlineWinNTPlatform::GetUserGroups" Fil="" LN="6374" Min="Def" Maj="Def" Sev="33554432" Cls="D"/><z:row DT="2013-09-20T08:41:09" MD="" Err="122" Mod="SetupPlatform.dll" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="2628" PID="2028" Msg="Failed to open WinPE DISM session. Error: 0x80070714" Uid="34373632" Fun="CGatherDrivers::DoExecute" Fil="" LN="722" Min="Def" Maj="Def" Sev="33554432" Cls="D"/><z:row DT="2013-09-20T08:41:10" MD="" Err="183" Mod="SetupPlatform.dll" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="2628" PID="2028" Msg="Operation failed: Gather Drivers. Error: 0x80070714" Uid="34373632" Fun="COperationQueue::ExecuteOperations" Fil="" LN="6087" Min="Def" Maj="Def" Sev="33554432" Cls="D"/><z:row DT="2013-09-20T08:41:10" MD="" Err="183" Mod="install.exe" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="2628" PID="2028" Msg="Failed to apply the new system. Error code is [0x80004005]" Uid="34226176" Fun="ConX::Setup::Media::CWorkerProc::SetupThreadProc" Fil="" LN="791" Min="Def" Maj="Def" Sev="33554432" Cls="D"/><z:row DT="2013-09-20T08:41:30" MD="" Err="0" Mod="install.exe" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="2628" PID="2028" Msg="Setup has encountered an error. Error code is [0x80004005]" Uid="34226176" Fun="ConX::Setup::Media::CWorkerProc::SetupThreadProc" Fil="" LN="830" Min="Def" Maj="Def" Sev="33554432" Cls="D"/><z:row DT="2013-09-20T08:41:30" MD="" Err="0" Mod="install.exe" Exe="C:\$WINDOWS.~BT\Sources\install.exe" Con="" TID="2628" PID="2028" Msg="ConX::Setup::Media::CDialogModelDownlevelInstall::NotifyMessage: Error message is displayed at time of downlevel execution: Windows 8.1 installation has failed" Uid="34226176" Fun="ConX::Setup::Media::CDialogModelDownlevelInstall::NotifyMessage" Fil="" LN="123" Min="Def" Maj="Def" Sev="33554432" Cls="D"/></rs:data>

    Friday, September 20, 2013 12:46 PM
  • @mpotter54, where did you find that log? in my case, the setuperr.log and setupact.log in c:\windows\panther both contain the line:

    Error                 CONX    Path [C:\$WINDOWS.~BT] already exists but Setup was unable to delete it; hr = 0x800700b7. Please delete C:\$WINDOWS.~BT to proceed with setup.[gle=0x000000b7]

    interestingly they also have that entry with a datestamp of 9/11, the first time I tried to upgrade using the 8.1 Pro bits.

    I renamed C:\$WINDOWS.~BT and am tried again, but this time it failed at 50% with the "windows 8.1 installation failed" error instead of after it got to 100%. there was no new entry generated in either setup log in c:\windows\panther.

    Friday, September 20, 2013 2:57 PM
  • Hello,

    Depending on where you fail during setup, the log files may be in different locations.

    Use this article to help locate where the setup log files should be located based on where setup failed.

    Even though this states Windows 7 and VIsta the locations should not have changed.

    927521 Windows 7, Windows Server 2008 R2, and Windows Vista setup log file locations
    http://support.microsoft.com/kb/927521/EN-US


    Thanks, Darrell Gorter [MSFT] This posting is provided &quot;AS IS&quot; with no warranties, and confers no rights.

    Monday, September 23, 2013 8:55 PM
  • yes, but in my case neither setupact.log or setuperr.log are getting modified anymore. in fact nothing in the panther folder has a datestamp with the same day as my latest two or three install attempts.

    Monday, September 23, 2013 8:59 PM
  • interestingly they also have that entry with a datestamp of 9/11, the first time I tried to upgrade using the 8.1 Pro bits.

    Hi, John,

    Did you mean that you had try to upgrade Windows 8 Enterprise using 8.1 Pro? as Carey Fricsh said, now you can download Windows 8.1 Enterprise RTM. So, please try to download and install it for test.

    In addition, you also can share your Windwos setup log to SkyDrive, this would help us to verify the problem more effective.


    Roger Lu
    TechNet Community Support

    Tuesday, September 24, 2013 2:15 AM
  • in my original post, I was trying pro. after Carey's post, I tried enterprise and got the exact same error with enterprise that I originally got with pro.

    I will post my setup logs to skydrive tomorrow. which log files, specifically? setupact and setuperr?

    Tuesday, September 24, 2013 2:27 AM
  • yes, but in my case neither setupact.log or setuperr.log are getting modified anymore.

    What about other files?  Did you try my suggestion to do a search for all changes on that date?  Unfortunately for an install you won't be able to take advantage of ProcMon to supplement that type of analysis but doing it might uncover things such as the install now failing prematurely before those files even get written out of the WinPE RAM drive.  Alternatively, perhaps you could try looking there?  E.g. X:  see if there are any more recent changes in it?  Supposedly we can press Shift-F10 to enter WinPE's Command line, though that avenue may be blocked and you would have to find a way of enabling it.  I think I saw a  bcdedit  setting which might help with that...

    FWIW it is mentioned in   bcdedit  /?  types  osloader

    but after trying to research this I'm not sure how (or if) it should be used.

    The most optimistic view of it for an end user comes up from

    http://geekswithblogs.net/lorint/archive/2006/11/22/97794.aspx

    (BING search for
       bcdedit winpe f10
    )

    I was imagining that it could be a switch which would enable the Shift-F10 but apparently it is normally something much different.

     

    Good luck



    Robert Aldwinckle
    ---

    Tuesday, September 24, 2013 4:13 AM
  • here's a zip with setupact.log and setuperr.log from c:\windows.~BT\Sources\Panther.

    http://sdrv.ms/18pDraG

    Wednesday, September 25, 2013 3:41 PM
  • nothing jumps out from the logs?
    Thursday, October 17, 2013 4:45 PM
  • Having same issue here! Cannot update my Windows 8 Enterprise to Windows 8.1 Enterprise! Always same error "Windows 8.1 installation failed". Any help from MS?
    Friday, October 18, 2013 2:26 PM
  • Hello ,

    You are failing to mount Winre.wim this looks to be why you are failing.

    check your volumes for disk space issues all your volume not just the OS volume, recovery volumes for example

    The volume the boot files are on.


    Thanks, Darrell Gorter [MSFT] This posting is provided &quot;AS IS&quot; with no warranties, and confers no rights.

    Friday, October 18, 2013 9:30 PM
  • on my windows 8 machine that will not update, the c drive has 351 gb free, d ('hp recovery') drive has 993MB free of 8.71GB.

    I was able to update a windows 7 machine to 8.1 today using the same setup.exe that has repeatedly failed to update my windows 8 machine.

    Friday, October 18, 2013 9:57 PM
  • Hello,

    And the "system" volume?  The ones the boot files are on?


    Thanks, Darrell Gorter [MSFT] This posting is provided &quot;AS IS&quot; with no warranties, and confers no rights.

    Sunday, October 20, 2013 1:10 AM
  • "on my windows 8 machine that will not update, the c drive has 351 gb free"

    Sunday, October 20, 2013 1:30 AM
  • Hello,

    Are you missing the System Volume then?

    The "C" drive is "boot" volume the one with Windows, I am asking about the "System" volume the one with the boot files on it.

    open an elevated cmd prompt

    run diskpart

    then run select disk 0

    then run list volume


    Thanks, Darrell Gorter [MSFT] This posting is provided &quot;AS IS&quot; with no warranties, and confers no rights.

    Sunday, October 20, 2013 3:17 AM
  • according to disk management, the 100MB system volume has 36.3MB free.

    edit: sorry, it's using 36.3MB and has 63.6MB free.


    Sunday, October 20, 2013 3:33 AM
  • Please describe the procedure you tried in your attempt to update to Windows 8.1.

    Carey Frisch

    Sunday, October 20, 2013 5:00 AM
  •       my (failed) procedure for updating windows 8 enterprise to 8.1: 

    1. download windows 8.1 from msdn
    2. extract the iso to a network folder
    3. on my windows 8 PC, browse to that folder, right-click setup.exe, and choose 'run as administrator'
    4. accept all the defaults i'm prompted with and click next next next ok next etc.
    5. watch the install go from 0% to 50%
    6. see a pop-up that says "windows 8.1 installation failed"
    7. reboot, repeat steps 3-7
    8. follow various suggestions on http://social.technet.microsoft.com/Forums/windows/en-US/05705e84-0f7e-42a2-85a8-f5b0d81e8008/windows-81-enterprise?forum=w8itproinstall#5645c228-cc1b-4332-b0aa-1d24cce62b4c (this thread).
    9. repeat steps 3-8
    10. copy the install files to a local folder on the pc, cross my fingers, repeat steps 3-8
    ---
    ---

          my (successful) procedure for updating windows 7 enterprise to 8.1:

    1. browse to the same network folder where I extracted the iso in step 2 of the windows 8 procedure, right-click the same setup.exe, and choose 'run as administrator'
    2. accept all the defaults i'm prompted with and click next next next ok next etc.
    3. walk away, because after repeated failed windows 8 upgrade attempts, I don't have very high hopes
    4. come back 20 minutes later to find that the machine has been updated to 8.1 and is just waiting for me to click "express settings" before it lets me put in my domain credentials to log in and sit through the intro video.

    ---
    ---

    from what i'm hearing on the interwebs, 8.1 upgrades in general are not going swimmingly. although I haven't heard much specifically about enterprise. I know MS pulled the RT upgrade from the store completely for a while (but of course, I personally had zero problems upgrading my surface RT from 8.1 preview to 8.1 rtm on 10/17).  

    ---

    bonus step 4.1:  suspect I am the victim of an elaborate ruse when I see that not only have they brought back the useless start button (which I knew about), but they've put a useless start button on.every.single.monitor. that can't be real, right? Ballmer snuck that in as a practical joke on his final Friday afternoon, or something. right? 



    Sunday, October 20, 2013 5:45 AM
  • Tried again this morning following your steps.  Failed

    2013-10-20 07:38:30, Error                 SP     CSetupPlatform::ResurrectNewSystem: Failure: Win32Exception: \\?\C:\$WINDOWS.~BT\Sources\newsystem.dat: The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]
    2013-10-20 07:39:00, Error                 SP     Failed to open WinPE DISM session. Error: 0x80070714[gle=0x0000007a]
    2013-10-20 07:39:00, Error                 SP     Operation failed: Gather Drivers. Error: 0x80070714[gle=0x000000b7]
    2013-10-20 07:39:00, Error                 CONX   Failed to apply the new system. Error code is [0x80004005][gle=0x000000b7]
    2013-10-20 07:39:24, Error                 CONX   Setup has encountered an error. Error code is [0x80004005][gle=0x00000012]
    2013-10-20 07:39:24, Error                 CONX   ConX::Setup::Media::CDialogModelDownlevelInstall::NotifyMessage: Error message is displayed at time of downlevel execution: Windows 8.1 installation has failed[gle=0x00000012]

    Sunday, October 20, 2013 11:43 AM
  • Finally got it installed.  I had to disable all of the SQL services.
    Monday, October 28, 2013 11:35 PM
  •  I had to disable all of the SQL services.

    can you please share the setup log files (panther folder)? Microsoft doesn't know about this crash and wants the logs:

    http://technet.microsoft.com/en-us/library/hh824819.aspx


    "A programmer is just a tool which converts caffeine into code"


    Wednesday, October 30, 2013 6:14 AM
  • This resolved my enterprise upgrade issue as well. Thanks!
    Wednesday, October 30, 2013 5:34 PM
  • did you also have the SQL server tools running? If yes, upload the log files.

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, October 30, 2013 7:18 PM
  • all you need to do is get the windows 8.1 in iso format burn it to a dvd-r/dvd-rw boot from disc and follow the steps you shouldn't get any errors
    Sunday, November 17, 2013 10:28 PM
  • Finally got it installed.  I had to disable all of the SQL services.
    Worked for me, too. I cannot get to Device Manager now (it's installing), but I had 4 SQL Server services installed, and only one was running, and it wasn't even the main SQL Server one. Stopping it fixed the install for me. Microsoft needs to do a better job with its error messages!
    Friday, December 13, 2013 4:33 PM