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Windows XP SP3 Power Management Bug

    Question

  • Support:

     

    I have installed Windows Service Pack 3 version 3311 and I am having some issues with the power management functions. Mainly the issue is with XP not saving the status of the Power Management option "Turn off monitor" within the "Power Schemes" tab. On each PC start my monitor power settings are not working for some odd reason. By not working I mean I have my monitor set to turn off "After 10 mins" yet it stays on forever. This did not happen with SP2 and what is really odd is that even when I go into the power options is still says it is set to 10 min intervals.

     

    However I am able to manually reenable it upon each restart. To reenable my power options I must go into the power scheme settings and select any other time interval other than what I had selected (10 mins). I then must reselect the interval I originally had selected (10 min) and click "Apply". Basically I am just changing the interval to reenable the "Apply" button within the "Power Schemes" tab. Once I perform this task the power scheme settings will remain until the next restart. This does not only apply to the monitor on/off timing but also to all other options which fall within the Power Management settings.

    Below is a brief computer processor, RAM, and OS summary:

    Intel(R) Pentium(R) 4 CPU 3.00GHz 3006 MHz
    RAM size: 1,023.48 MB
    OS Version: Microsoft Windows XP Professional Service Pack 3, v.3311 (Build 2600)

    If you need more information I would be more than happy to comply. I would just like this issue solved due to the nature of monitor profile issues which can ruin many users’ monitors if left on too long. Otherwise I have had no issues with SP3 and it is defiantly much faster than SP2 and Vista combined, lol.

     

    Regards,

     

    FifthE1ement



    Friday, March 14, 2008 12:01 PM

Answers

  • Hi,

     

    We have not seen such an issue in any of our internal testing.

    The issue has been forwarded to the relevant developer and he would get in touch with you (via Technet), if required.

     

    Thanks for trying XP SP3, Appretiate it.

    Shashank

     

    Thursday, March 27, 2008 6:35 PM

All replies

  • Please anyone have any suggestions? Anyone from Microsoft? Is this s legitimate issue? Please help...

     

    FifthE1ement

    Monday, March 17, 2008 12:47 AM
  • Do you have the latest BIOS?

     

    Monday, March 17, 2008 10:40 PM
  • Yes I am using an IC7-G Max II with the latest BIOS, however that is not an issue as Windows XP Pro SP2 functioned correctly and never had this issue. It was only when I upgraded to Windows XP Pro SP3 version 3311. Other than this rather large annoying bug I have had no other issues within Windows XP and my overall experience is much faster. Please help me to determine this issue as I don't want other users having the same issue upon SP3 launch. I can provide you with any information you many need.

     

    Regards,

     

    FifthE1ement

    Tuesday, March 25, 2008 11:09 AM
  •  

    Yes I had the same problem with SP3 RC2 build 3311, it is gone now that I am back to using SP2
    Tuesday, March 25, 2008 4:46 PM
  • They want us to report bugs yet when we do they don't respond to them or even try to help. Please any staff please help me and/or acknowledge the issue please.

     

    Thanks,

     

    FifthE1ement

    Thursday, March 27, 2008 6:31 AM
  • Hi,

     

    We have not seen such an issue in any of our internal testing.

    The issue has been forwarded to the relevant developer and he would get in touch with you (via Technet), if required.

     

    Thanks for trying XP SP3, Appretiate it.

    Shashank

     

    Thursday, March 27, 2008 6:35 PM
  •  

    I'm having the same symptoms after installing SP3 (from an ISO image that I burned). 

     

    I verified that all of the same services are running after powering up (when the power monitor never kicks in), and after I change the time on the power monitor panel (when it power monitor runs properly).

     

    Can someone suggest what steps I should try next?  Thanks

     

    --Tom

    Monday, May 26, 2008 3:33 PM
  • I found the problem.  I have an APC (American Power Conversion) UPS that uses their Power Chute driver to talk to the UPS.  I had to uninstall Power Chute, install it again, and then set the appropriate time-out values in the Power Settings button in the screen saver tab.

     

    I hope this helps someone else.

    Friday, May 30, 2008 9:56 AM
  • I'm having this same issue.  I cannot get the power options to work at all.  Please help.  Thanks.

     

    Friday, May 30, 2008 12:37 PM
  • I'll need someone to contact me also.  I'm having the same type of issue with SP3.

     

    Friday, May 30, 2008 12:50 PM
  • I have observed the same issue too. Heh.. and I was wondering why the monitor wasn't turning off. Power management options are at their defaults, so the only thing set to go to standby is the monitor. This behaviour didn't occur on SP2.

    Intel Desktop board configuration (DG33TL)
    Fresh installation of XP SP3 disk,
    17" IBM CRT monitor (and actually about to upgrade to an LCD on the weekend, so it will be interesting to see if there is any change).

    Thursday, June 26, 2008 1:25 PM
  • I have the same problem, if I uninstall sp3 do I have re-install sp2?
    Sunday, July 20, 2008 2:27 AM
  •  fra100000 wrote:
    I have the same problem, if I uninstall sp3 do I have re-install sp2?

     

    No, not if you installed SP3 on a computer that was running SP2.

    Sunday, July 20, 2008 9:35 AM
  • Hello! I have the same problem with Service Pack 3 version 5512- final build (sorry for my english). SP3 have a bug with power management.

    On my computer the issue is described below:

    I installed Service Pack 3 for Windows XP. On SP3 i have the following  problem with power settings: The screensaver is set to load after 10 minutes and at the Power Monitor: Turn off monitor is set After 20 minutes(default) or 3 minutes. The problem is :nothing is happen the screensaver not load every time after 10 minutes and my monitor after 20 minutes doesn't go in low power(stand by). After the screensaver is loading my monitor remain ON with screensaver in background. When the 20 minutes expires my monitor do not enter in standby. This problem occur usually when I open my computer and and I don't work on it(go away from my PC). This problem have many users. To resolve partialy this problem I have to setting manually(click OK button and the Apply from power settings)  each time when I open my PC to ensure that my monitor goes in low power state after 20 minutes or another time period. In XP Service Pack 2 this problem don't appear, my computer and my monitor work great and after 20 minutes and he go in low power state mode.

    I have requested support from Microsoft to solve this issue with SP3.  They told me that it will consider the issue and try to out a fix/update to solve this problem.
    We would recommend you too those who have the same problem to require support from the following address:http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131. Click on Individual Chat Support for a quick response from Microsoft. It is free. With many users demand a correction of this problem with both Microsoft will release an update.
    Best Regards,
     Claudiu.

     

    Sunday, July 20, 2008 10:44 PM
  • hi again.

    I semi solved my issue by creating a new power scheme (i.e. 'Save As') and naming it myself... it seems to work now, turning off after 15 minutes as I wanted it to.

    Hope this helps..


    Friday, July 25, 2008 12:10 PM
  • Thanks Klau_RO, I did the chat support link with Microsoft as you suggested and we were able to get my power management working again.  The thing that fixed it was installing an updated driver for the intel graphic controller.  I have not had any problems since.  Hope this helps others.

     

    Joe

     

    Wednesday, July 30, 2008 9:27 PM
  • Hello users of SP3!

    I resolved the bug from Power Management->Power Scheme. Nvidia display drivers are incomapatible with SP3.

    To resolve this bug I download the latest driver for my video card v175.19.(sorry for english I am from other country).

    But be carefully, after you download the driver for your video card, JUST INSTALL IT, do not change anything in the driver settings(Use the advanced 3D image settings->Take me there)  because the bug appears again.
    We or Microsoft should to send a mail to Nvidia and to say about this problem with the display drivers. Nvidia will correct the error in the following versions of display drivers.
    Now my monitor automatically enter in standby after a time set by me(2 mins, 3 mins...20 minutes).
    Best Regards,
     Claudiu.
     
     
     
     
    Wednesday, August 06, 2008 8:40 PM
  • Just upgraded 2 more systems using XP Home to the SP3, both no longer function with power management or screensavers.  One is Dell and another one Compaq presario, 2-3 years old and have all the latest updates for bios & patches.  Seems that newer hardware doesn't have the same issue?

     

    Friday, August 15, 2008 4:12 AM
  • I tried creating a new power scheme, upgrading all of my drivers, etc all to no avail. My computer, on first start, still does not retain it's power management settings, which is very dangerous as I am worried about screen burn-in. Microsoft has done nothing to address this and we could possibly all pursue a class action lawsuit against them due to the issue causing damage to our systems. Please respond M$!

    FifthE1ement
    Friday, August 29, 2008 2:07 AM
  • I have the same issues. Since updating to SP3, my power options also don't work. The screen saver works ok but the monitor & HD do not turn off.

     

    Tuesday, September 02, 2008 5:48 PM
  • Don't feel bad duke as I reported this issue over a year ago, back when SP3 was still in RC/Beta stages, yet I was ignored. We should file a class action lawsuit against them for their blatant disregard of customer support issues, which has led to damaged hardware, lost data, and other critical issues. Microsoft has had plenty of time to correct this issue before the update’s original release. I reported the WinSP3 power management issue back in February and Microsoft didn’t release SP3 until May. That means Micro$oft had four months to fix this one simple bug which has been reported by over 100+ users!


    Many say that I am overreacting, but imagine reporting an issue a year prior only to have the same uncorrected issue cause irreversible hardware damage to your system!? Microsoft's response to critical software issues has been reprehensible! Now more than 9 months later, the same issue I originally reported has caused permanent damage to my hardware (monitor) and yet Microsoft still does NOTHING! M$ is happy sitting idly by watching their customers suffer while they continue to make money. Below is a comment I made on the TechNet boards in response to another poster who said I was, and I quote, "over-reacting a bit".


    I have brought up this issue, and many others, in numerous Microsoft forums and newsgroups only to be told that they don't monitor them!? Then why do they even have them? I could see if I had pirated my copy of Windows, then I would not be entitled to customer support; however that is not the case. From this day forth I will never buy ANYTHING Microsoft related EVER AGAIN! That being said I won't stop using their products; however I'll simply stop paying for them if you know what I mean...

    "As for my monitor, I have CRT but imagine forgetting that the damn settings change on each boot, turning on your network and then leaving for the weekend. Now imagine coming home on Tuesday, after a four day vacation, only to find your monitor ruined! Not 100% ruined but enough that your desktop is always visible even when watching porn (insert joke). Now commence cursing at a deaf and blind Microsoft, whose only thoughts are of how much money they are making. Well, there is my story, and many others, in a nutshell. Do you now see why I want a solution if not an apology!?”

    Good Luck to all those still having issues with the GIANT (M$=Money),

    FifthE1ement

    Wednesday, September 03, 2008 8:11 AM
  •  

    You're right FifthE1ement.  I announced this problem to Microsoft approximately 2 months ago but until now nothing has been resolved. It seems that Microsoft only wants money and let users in the least what is not correct.
    You have an ID for Yahoo Messenger to talk more about this problem? My ID is:claudiubarbulescu
    If you or  someone else wants to talk with me add this ID into you Yahoo messener and let talk more.
    Bye Bye!
    Wednesday, September 03, 2008 8:27 AM
  • I also have problems with Power Management since updating to SP3. The monitor turns off ok, but the computer hangs when going into Sleep Mode. When entering Sleep Mode I get a blue screen with the Windows XP logo and message: Preparing to stand by...

    The only way out is to do a forced Shut Down.   

     

    Under SP2 all functions of Power Management worked fine.

     

    Windows XP 5.1.2600 SP3 build 2600

    Intel Pentium M 2 Ghz, 800MHz

    Saturday, September 13, 2008 7:15 PM
  • Hi guys, well after dealing so much with that bug finally i found the problem, i ve got a vaio CR240F and i downgraded from vista to XP SP3, all the drivers for this are available at www.sony-asia.com, well as you know there is a driver called "power management" which installs the power management tab in the "power options panel", well the thing is you must not install that driver or uninstall because it generates a bug with the "power options panel" that doesnt allow it to work properly,


    i already tried it and now my power options panel is working 100%
    Tuesday, October 14, 2008 12:53 AM
  • I've had a problem with power management since installing SP3 in August. I set my monitors to turn off after 30 minutes. It would work for a day, then quit working. I would apply another setting, it would work fine for a day, then nothing. I did a chat session with MS SP3 support. The tech told me the sytem drivers were not loading properly. He had me reset the time for turning the monitors off in safe mode. Since then my power mangement scheme has been working properly. Don't know if this fixes any other part of power management, as all I am concerned with is powering down the monitors when I am not using the computer.

     

    Sunday, October 19, 2008 2:55 AM
  • Hello ,

    Similarly i am also having the same problem in XP SP3 .

    For Turn off monitor is working , standby & hibernate are not working .......

    Can any one help me to solve my issues ... or please assist me what was the problem & remedy to solve this ...

    Thanks
    D.Murugesan
    Thursday, December 11, 2008 2:35 PM
  • XP SP3 won't enter standby. Error message says keyboard driver keeping from entering standby, may have to install updated driver.

    I have all current updates, could not find driver for standard 101/102 keyboard or HID keyboard. What can I do?
    Wednesday, December 17, 2008 8:00 PM
  • Same problem with Dell XPS 410 with Dell/ATI X1300 Pro video card runnning XP Home SP3. I have the latest BIOS and Dell video drivers. The trouble is the Dell video card drivers may be the latest but they are 2006 vintage. Dell hasn't supplied newer ones since SP3 came out.

    I downloaded and installed the latest drivers from the ATI/AMD support page for the X1300. I'll see if this changes the monitor off thingy problem.
    Wednesday, December 31, 2008 2:02 PM
  • I downloaded the ATI drivers from ATI site and installed them. i'll see if this chnages the monitor off problem.
    Wednesday, December 31, 2008 2:54 PM
  • So far so good. I am back to using the default "Home/Office Desk" Power scheme with a 5 min screen saver delay and a 10 min power off. By the way, the monitor is a Samsung 930B.
    Wednesday, December 31, 2008 6:04 PM
  • The latest ATI/AMD drivers for the X1300Pro video card seem to have solved the Power Off problem. The Dell drivers were dated 2006 and thus pre-SP3. 
    Thursday, January 01, 2009 4:07 AM
  • yes this problem is with xp sp3 and actually starts when hibernate is turned on,

    If you turn off hibernate power scheme works as per settings.

    enabling hibernate only brings up the screen saver monitor and hard disk are never turned off.


    A K
    Friday, January 23, 2009 1:15 PM
  • I'm having a similar issue w/ power on my Dell Precision 690 running Windows XP 64-bit.  The problem started back in August of 2008 when Microsoft released a particular update.  Before the update, I could hit the power button and the computer would go into standby mode - pretty much shut down for all intents and purposes.  Nothing on but a slow flashing power light - PERFECT!  Then it began - After I installed the "latest and greatest" updates, the computer will only go into "false" standby with a fast flashing power light.  What I mean is that the harddrive  and network adapter stay on as well as all of the fans so I can only assume that there is still power to the board and processor.  The monitors go off as a result of the loss of video but I'm still sucking power b/c of everything else.  Not good...

    This is definitely a Windows XP 64 issue since it didn't happen until I installed the updates.  I did go back and reinstall a fresh copy of XP and verify that it was the update.  The computer went into standby flawlessly with no updates.  At that point I made several backups of the system and continued to apply updates until I ran into the problem again.  I never nailed down specifically which update was causing the issue, just a time frame of when the update was released - Aug 08.  I stopped applying updates and used the computer up until the point when I started seeing more and more errors w/ Internet Explorer and thought that I'd try the updates again.  After 680Mb in updates and about 35 minutes to install, I'm back to the "false" standby mode.  Oh well, guess I was wrong to assume that Microsoft would've fixed this by now!

    Microsoft - please fix this problem!!

    Drew

    Wednesday, February 04, 2009 2:25 AM
  • Not sure if I can be of any help here, but I recently ran into this problem with two of my systems.  One running Sp3 and another with SP2.

    In both cases, each machine had 2 mice.  

    On the SP2 system had a combo of Wireless Logitech and a Toshiba optical mouse.  On that system the problem went away when I removed the (wired) optical mouse.

    The other system with this problem has SP3 with two wired mice and the problem (for now) has gone away with setting the delay to five minutes versus 30.  I'm not convinced that has fixed it but as long as the monitors are turning themselfs off, I'm content.  

    So - there are my findings - if I discover more, I'll post them.

    Jamie


    Tuesday, March 17, 2009 10:41 PM
  • Ok I had a similar problem with power management and more specifically system standby after a fresh install of Windows Service Pack 3 on a clone machine. 

    My Problem:
    My machine would not go into standby mode after the selected preset time value set for system standby in the Power Options Properties window of Power Management, but the screen would go blank after the preset time.

    My Machine:
    AMD Sempron(tm) LE-1250 CPU, 2.21GHz, 2GB Ram
    MSI Board(K9N6PGM2-V), model MS-7309, Bios ver AMI V9.4, 17/02/2009
    Microsoft Windows XP Professional, Version 5.1.2600 Service Pack 3 Build 2600

    I came here when I was trying to solve my problem so now I am posting my solution. Maybe it will help in your problem solving process?

    My History:After flashing a bios upgrade(MSI had two since I first built the machine in Jan 2009!) updating all my drivers by going to the third party sites themselves instead of depending upon 'Windows Update' I still had the same problem. I read here http://support.microsoft.com/kb/899975 that any process above 10% processor utilization would "reset" the idle count. That did not make sense to me because my screen still went blank. Anyway I was willing to try anything as this problem was becoming embarassing -- this is a new machine for my parents replacing the 'old' machine that did not have this problem.
    My Solution:
    I monitored my processor utilization in Windows Task Manager and saw a process named "jqs.exe" using up processor time every so often. Its a Java process http://www.java.com/en/download/help/quickstarter.xml (for some reason I cannot insert a link). I disabled it like the page says and now auto standby works like a charm!

    P.S. My Bios setings use S3 power saving feature, which turns off almost everything.
    Saturday, April 11, 2009 1:36 PM
  • I'm having a similar problem on my laptop.  After clicking for it to hibernate, I get the blue screen...Preparing to hibernate.
    Hard drive shuts down & system hangs there.  I have to crash it by pressing the power off button...which defeats the purpose of hibernate.

    It doesn't happen ALL the time, but does happen about 90% of the time.  I've tride shutting down individual applications to see if that solves the problem, but it hasn't.

    Can anyone help?
    Monday, April 27, 2009 4:03 PM
  • I have the same problem with Microsoft Windows, Power Management Properties, screen saver not blanking the screen (I don't use actual screen savers at all), with Windows XP Pro, SP3. (I believe I had the problem occasionally with SP2, but only after doing MS Updates, and then the below fix made it work right till the next MS Update.)

    I can fix it if I merely go into Power Management and select Home/Office again (I don't even have to select another scheme, but only open the drop down box and select that which it was already set to -- just to make the "Apply" button available for clicking), and then click Apply.

    It then will blank the screen in 15 minutes, as it is set to do.

    I don't think it has anything to do with rebooting, and then not working. In fact, I think rebooting would probably also make it start working correctly again... just as the above "fix " does. Hard to tell, really. We rarely turn off our computers.

    I believe the Microsoft O/S problem starts happening after some particular program or another is run. I know that I can get it working; then, later, it stops working again, without the computer ever having been turned off or rebooted.

    This problem occurs without any program "open," so to speak, though some are running in the background; like WinPatrol, Avast, APC Power Management, etc.

    Turning off hibernation is not an option, or else the APC UPS will not function to save everything during a power outage.

    You might think this type of thing could be fixed by a computer company after the problem with the power management part of the O/S going on for over a year. i.e. First post in this thread was March 14, 2008. Guess this is extremely complex and takes longer than that.

    I wonder how much wattage we are wasting world wide???

    The Mountain
    Saturday, May 09, 2009 10:51 PM
  • Same problem here. I had to replace Hard Drive on a Dell Latitude 531. The respore disk that Dell sent me had SP3 on it. I reinstalled windows and the only problem is with the power controls. They will stay set until I reboot computer then they go back to defaults. Whether I save as new scheme or not.

    Thursday, July 23, 2009 8:19 PM
  • Yes you are right Even I am facing the problem after installing the SP3 this issue started from Last friday at night till noe my PC is not working soon gets shutdown wen I try on the PC....

    I am totally upset on this issue..... Even me waiting for the same solution. Previously "Two months ago I met a same problem that time I was using 1GB Ram of Transcend. Theirfore I replaced it  to 2GB Ram of Transcend (which is 1GB +1GB) There was no truble for this two months but again I started facing same issue.... Hope MicroSoft will give attention and their full effort in solving to this issue.....


    Waiting for the update relating to the same issue....Raaj
    Monday, September 28, 2009 8:54 PM
  • Try resetting the Power Management Scheme in Safe Mode.
    Saturday, December 12, 2009 1:46 PM
  • We are having problems with power management as well. With over 300 pc's login to each one to reset this is not an option even if it does work. The has to be a better way!

    DJ
    Thursday, January 14, 2010 8:39 PM
  • I've been struggling for months trying to resolve an issue with monitors not powering down when using Logitech Setpoint software with XP SP3. I had subsequently given up on Setpoint and uninstalled it.

    When I saw the Hotfix suggested above, thought I would give it another try. Applied the Hotfix, installed Setpoint (I like the added functionality) and monitors now power down properly.

    Thanks.
    Tuesday, January 19, 2010 12:58 AM
  • I have the same problem noted above.  Older computer, just installed Win XP SP3, renewed the driver software from NVIDIA, installed the hotfix.  The hotfix seemed to work for about a week but now it's back to not hibernating or taking any other action in response to power management settings.  I think I have tried every tweak suggested by other users (e.g., custom power saver configuration, attempting to reset power saver from safe mode-won't work because power saver options are completely different and hibernate is not available in safe mode).  Nothing fixes this bug, and this is on a Dell computer that was build to be compatible with XP.

    I agree.  There has to be a better way, e.g., a patch that actually works.

    cps
    Sunday, February 07, 2010 12:53 AM
  • I think I have found the problem with my machine doing this. It is a new compaq 610 laptop. Same issue, power options not working. Turn out to be the 'intel graphics media accelerator driver for mobile' taking control of the power options, and not putting some sort of notification anywhere that it had done this (yey). Here's how I fixed it:

    Right click on 'intel graphics...', select 'Graphics properties'

    Go to 'Display settings', then 'Power Settings' (a button under the screen rotation bit)

    Then 'Modify Settings'

    Then uncheck 'Intel Display Power Saving Technology'. I also unchecked all the others since I didn't know what they did, and sounded a bit useless.

    Monday, June 14, 2010 2:37 PM
  • Support:

     

    I have installed Windows Service Pack 3 version 3311 and I am having some issues with the power management functions. Mainly the issue is with XP not saving the status of the Power Management option "Turn off monitor" within the "Power Schemes" tab. On each PC start my monitor power settings are not working for some odd reason. By not working I mean I have my monitor set to turn off "After 10 mins" yet it stays on forever. This did not happen with SP2 and what is really odd is that even when I go into the power options is still says it is set to 10 min intervals.

     

    However I am able to manually reenable it upon each restart. To reenable my power options I must go into the power scheme settings and select any other time interval other than what I had selected (10 mins). I then must reselect the interval I originally had selected (10 min) and click "Apply". Basically I am just changing the interval to reenable the "Apply" button within the "Power Schemes" tab. Once I perform this task the power scheme settings will remain until the next restart. This does not only apply to the monitor on/off timing but also to all other options which fall within the Power Management settings.

    Below is a brief computer processor, RAM, and OS summary:

    Intel(R) Pentium(R) 4 CPU 3.00GHz 3006 MHz
    RAM size: 1,023.48 MB
    OS Version: Microsoft Windows XP Professional Service Pack 3, v.3311 (Build 2600)

    If you need more information I would be more than happy to comply. I would just like this issue solved due to the nature of monitor profile issues which can ruin many users’ monitors if left on too long. Otherwise I have had no issues with SP3 and it is defiantly much faster than SP2 and Vista combined, lol.

     

    Regards,

     

    FifthE1ement




    just want to say u can get more ram than 1 gig u can have like 4 (look it up on google) and it will be wayyyyyy faster
    Friday, October 29, 2010 11:34 PM
  • I am still having this problem - does any one know of a fix at this point of time - MARCH 2011
    Duty, Honor, County;
    Thursday, March 24, 2011 4:41 AM
  • Hi.

    I spent last few days investigating the issue on my desktop.

    I've found that if I set "Turn off monitor" to any time, Windows just shut off the monitor and ignore all the rest.

    Then I set "Turn off monitor" to "Never", but using "system standby" for 15min, then "System hibernates" for 1h. It works now.

    Even if you set "Turn off monitor" and "System standby" to the same time (lets say 15min) is will work. But if System standby time is more than "Turn off monitor" it will never work.

    BTW, sometimes it doesn't work if there is specific applications running such as iTunes or Internet Explorer.

    Still investigating how to overcome those needy applications.

    Monday, April 18, 2011 4:38 PM
  • My power saver settings have stopped working. I have windows xp 5.1 SP3. Any help would be appreciated.
    Wednesday, December 07, 2011 9:49 PM
  • I did the new power scheme also but it didn't work for me. Please help.
    Wednesday, December 07, 2011 9:51 PM
  • Okay, I was looking up issues regarding the power options not working after installing SP3 for Windows XP and came across this link. I see there is still no solution posted from MicroSoft. I guess they figure if they wait long enough then no one will remember about this issue. Well its still around.

    LOL!

    Friday, February 10, 2012 12:29 PM
  • I can get Windows XP (Home, SP3) to power down my monitor after 5 minutes of no activity but if I set it to any other interval it will do it one time correctly but not after that.  I have seen it momentarily black out but then come right back on as though somehow the power down action is being construed as activity and powering it back up.  It's amazing how Microsoft can create buggy software and then just ignore problems for literally years.
    Friday, February 10, 2012 10:30 PM
  • I haven't tried it, but here is a Microsoft Hotfix link:

    http://support.microsoft.com/kb/960496

    Sunday, April 29, 2012 4:45 PM
  • Here is my experience, hopefully it can help if you haven't solved already.  

    This happened to me during a Windows XP Service Pack 3 install using a Dell installation disc.  

    Machine: Dell Dimension 8400

    Monitor: Dell UltraSharp 2000FP

    BIOS Version: A01 (07/17/04)

    SATA Operation:  RAID Autodetect / ATA ( It was originally set to RAID Autodetect / AHCI.)  The original setting prevented the XP setup from seeing the target hard drive and I saw this message:  

    ---

    Setup did not find any hard disk drives installed in your computer. Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program. Setup cannot continue. To quit Setup, press F3.

    ---

    After switching SATA Operation mode to RAID Autodetect / ATA the Windows XP installation recognized the hard drive and proceeded with the installation of Windows.  After all Windows files were copied the computer reboot and from this point on the monitor would repeatedly go in and out of power save mode, but this did not prevent the Windows XP install from running.  However, I was unable to see the prompts given by the XP installation, for example the naming of the computer.  As most of you know if this prompt is not answered in this type of installation the installation will not continue.  

    The way I solved this was by finally switching to a newer Samsung monitor which enabled me to see the prompts and continue with the installation of Windows XP.

    Hope it helps, good luck. 


    Sunday, June 03, 2012 1:53 PM
  • HOw do I check for latest BIOS?
    Tuesday, June 26, 2012 7:03 PM
  • What does ,  "Appretiate it."   mean?
    Thursday, August 09, 2012 3:53 PM
  • It is 2012, and this problem is still alive and kicking. Absolutely ridiculous! It just seems to be denied by Microsoft.

    Currently I am unable to truly save a power scheme of my own. It just disappears. It does not matter if I use 'apply', or whatever. It is infuriating.

    The curious thing is that I had 2 power schemes of my own saved and working. But suddenly, while trying to adapt them, they are just wiped.

    Besides all that, it is not guaranteed for ANY scheme to work. Not even the 2 default ones. I want a 'system standby', and it just does NOT.

    And I am having this senseless report about 'revision levels' too, while trying to save a scheme a second time.

    Resuming: NOTHING seems to work!

    • Proposed as answer by cusban Monday, November 26, 2012 1:20 AM
    • Unproposed as answer by cusban Monday, November 26, 2012 1:20 AM
    • Proposed as answer by cusban Monday, November 26, 2012 1:21 AM
    • Unproposed as answer by cusban Monday, November 26, 2012 1:21 AM
    • Proposed as answer by cusban Monday, November 26, 2012 1:21 AM
    Tuesday, September 11, 2012 9:40 PM
  • I added a user profile and switched user accounts this seemed to work for me and I think for now I'll leave the power settings alone untill I can figure out why this heappend. I transferred my settings and documents and for now I'm done. Simple I hope.
    Monday, November 26, 2012 1:26 AM
  • I added a user profile and switched user accounts this seemed to work for me and I think for now I'll leave the power settings alone untill I can figure out why this heappend. I transferred my settings and documents and for now I'm done. Simple I hope.

    Have you found a solution yet to this problem?

    Regards,

    Mike

    Friday, December 07, 2012 3:37 AM
  • Until last week I had XP SP2 and occasionally I'd have this problem.  Sometimes changing the time and then restoring it would work and sometimes not.  If it did not work, when I restarted the system it might work again and sometimes not.   Last week I upgraded to XP SP3 and had no problem with power management.  A system restart today resulted in the monitor not turning off via power management.  Changing the time and restoring it did not help.  I defined my own setting, as someone here suggested, and that worked.  Only time will tell if that will continue to work on restarts.

    Burce Kauffman

    Saturday, December 15, 2012 1:00 AM