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Joe Rob

    Question

  • Upgrading Vista Home Premium 32-bit to Windows 7 Home Premium 32-bit and here is what I get: Transferring files, settings, and programs (63%), Please wait. It has been that way for 24 hrs.! What should I do?
    Tuesday, January 29, 2013 6:47 PM

Answers

All replies

  • Joe Rob,

    The most common reason I've seen for this is hardware related.  More precisely, hardware drivers. 

    Start by unplugging any USB gadgets you might have plugged in except for the keyboard and mouse.  If you have multiple monitors, leave just one attached.  Another thing worth checking out is your video card.  Do you have a PCI or AGP card as well as an onboard card?  If so, try removing the video card and use just the onboard card.  If there are any other cards (Ethernet, Wireless, etc.), you might try removing those also. 

    Mike

    Wednesday, January 30, 2013 12:38 AM
  • Hi,

    Please take a look at the following article:

    Upgrade stops responding (hangs) at 62% when you upgrade to Windows 7

    http://support.microsoft.com/kb/975253/en-us


    Alex Zhao
    TechNet Community Support

    Thursday, January 31, 2013 6:29 AM
    Moderator