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0x80041006 error code

    Question

  • I've been having the same problem, and no solutions thus given have worked. I am reluctant to download any programs, as this is my work PC.

    Can anyone help with solution that will work without messing with diagnostics???

    I'm now addicted to backgammon...

    Friday, September 14, 2012 5:22 PM

Answers

  • Hi,

    The given information seems not helpful for trouble shoot your issue. But you can try the following suggestions for check.

    I would suggest you to use disk cleanup to delete the unnecessary files. To perform disk cleanup, I would suggest you to refer the below link:

    http://windows.microsoft.com/en-us/windows7/Delete-files-using-Disk-Cleanup

    Also give a try with the following:

    Step 1:

    Check in safe mode with networking to see if the issue persists or not.

    Start computer in safe mode with networking (HOLD F8 while computer is starting up).

    To start your computer in safe mode with networking, you can refer the below link:

    http://windowshelp.microsoft.com/Windows/en-US/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

    Step 2:

    Put the computer in clean boot state and check if that helps.

    To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    Follow the steps below:

    1. Log on to the computer by using an account that has administrator rights.
    2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
    4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
    5. Click OK, and then click Restart.
    6. Check if you still have the issue.

    Refer the link below for more details:
    How to troubleshoot a problem by performing a clean boot in Windows 7:

    http://support.microsoft.com/kb/929135

    Reset the computer to start as usual. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

    a. Click Start , type msconfig.exe in the Start Search box, and then press ENTER.
    b. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    c. On the General tab, click the Normal Startup option, and then click OK.
    d. When you are prompted to restart the computer, click Restart.

    Step 3:

    Try running Memory Diagnostic Test and check.

    Memory Diagnostics in Windows 7 works with Microsoft Online Crash Analysis to detect crashes that might be caused by failing memory. It provides guided support and prompts you to schedule a memory test the next time you restart the computer.

    To run Memory Diagnostic Test, follow the below link:

    http://windows.microsoft.com/en-us/windows7/Diagnosing-memory-problems-on-your-computer

    Regards,


    Spencer

    TechNet Community Support

    Thursday, September 20, 2012 2:40 AM
    Moderator

All replies

  • If you want to solve problem here, you are expected to cooperate.

    Alternative: If this computer is from work, then ask administrator to help.

    Regards

    Milos

    Friday, September 14, 2012 5:58 PM
  • Hi,

    Can you tell me how do you get this error? What operation have you done before the issue happen?

    Best Regards


    Spencer

    TechNet Community Support

    Tuesday, September 18, 2012 9:26 AM
    Moderator
  • We are a small company, so no on-site tech support. Our tech support person is basically a volunteer.

    What do you mean by "If you want to solve problem here, you are expected to cooperate."?


    me

    Wednesday, September 19, 2012 1:19 PM
  • There is no specific operation that I did before the error. I've also noticed that there are players out there who are able to hack into the program in order to win. It happens on my pc at home and at work, but I have automatic support for the one at home.


    me

    Wednesday, September 19, 2012 1:23 PM
  • Hi,

    The given information seems not helpful for trouble shoot your issue. But you can try the following suggestions for check.

    I would suggest you to use disk cleanup to delete the unnecessary files. To perform disk cleanup, I would suggest you to refer the below link:

    http://windows.microsoft.com/en-us/windows7/Delete-files-using-Disk-Cleanup

    Also give a try with the following:

    Step 1:

    Check in safe mode with networking to see if the issue persists or not.

    Start computer in safe mode with networking (HOLD F8 while computer is starting up).

    To start your computer in safe mode with networking, you can refer the below link:

    http://windowshelp.microsoft.com/Windows/en-US/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

    Step 2:

    Put the computer in clean boot state and check if that helps.

    To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    Follow the steps below:

    1. Log on to the computer by using an account that has administrator rights.
    2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
    4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
    5. Click OK, and then click Restart.
    6. Check if you still have the issue.

    Refer the link below for more details:
    How to troubleshoot a problem by performing a clean boot in Windows 7:

    http://support.microsoft.com/kb/929135

    Reset the computer to start as usual. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

    a. Click Start , type msconfig.exe in the Start Search box, and then press ENTER.
    b. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    c. On the General tab, click the Normal Startup option, and then click OK.
    d. When you are prompted to restart the computer, click Restart.

    Step 3:

    Try running Memory Diagnostic Test and check.

    Memory Diagnostics in Windows 7 works with Microsoft Online Crash Analysis to detect crashes that might be caused by failing memory. It provides guided support and prompts you to schedule a memory test the next time you restart the computer.

    To run Memory Diagnostic Test, follow the below link:

    http://windows.microsoft.com/en-us/windows7/Diagnosing-memory-problems-on-your-computer

    Regards,


    Spencer

    TechNet Community Support

    Thursday, September 20, 2012 2:40 AM
    Moderator
  • Thank you, got it.

    me

    Tuesday, September 25, 2012 2:34 PM
  • I receive this error off and on when trying to play Internet games on Windows 7. I reported it several years ago and I have tried all of the recommended fixes and nothing works. I have performed multiple clean boots, diagnostic checks, etc. etc. etc. This morning I played Internet Spades, then I left my PC for a couple of hours, came back and got the error again. I haven't even been on the PC since it was working this morning. The same thing happened yesterday, then a few hours later... it worked again! I have read multiple posts from people that have the same problem, the response from MS is that we must be doing something wrong. I cannot believe they have never been able to duplicate and thus resolve the problem. I think it is more an issue of not trying to duplicate it because there is no money in doing so.
    Tuesday, March 05, 2013 4:46 PM