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Blue screen 0x000000D1 (0x00000000,0x000000FF,0X00000008,0X00000000)

    Question

  • I have Windows Vista Home Edition Service Pack 2. I have very often a blue screen.I didn't install any new hardware or software. I was trying fix it, I  used some programs to clean the registry but didn't work; I cleaned the mother board  and add one more fan  for the pressesor. I don't have the recovery CD. I need some help to fix my computer.

     

    Saturday, April 16, 2011 4:41 AM

Answers


  • Hi,

     

    Certain things you can try are to find out the root cause of the problem are given below.

     

    1.  Have a look whether you can reproduce the problem in safe mode.

     

    Start your computer in safe mode

    http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

     

    If behavior doesn’t persist in safe mode, it indicates that a third party program or service is preventing you from performing the action as supposed to.

     

    To validate or determine which service/startup item could be causing this, restart the computer and boot to desktop normally. Once done, perform clean boot.

     

    2.  Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior.

     

    Refer:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, April 21, 2011 7:57 AM
    Moderator