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Blue screen windows 7 pro 64 - with I7 4 cores try to use 8 threads

    Question

  • Hi Guys,

    Tried to use 8 threads from my 4 cores I7 chip.

    Changed it in ......  I dont know where and am trying to get it back to 1 thread per core as since change I got this blue screen problems

    Have reset back to last good install but and later to an old one but same problems.

    Have again updated all MS updates - same

    Than updates all drivers for BIOS, Nvidia all what I could find and still no solution.

    How to reset that 4 core 8 thread back to 1 per core?

    Or just back up everything and install Windows 7 again?
    I have an OEM version so what do I have to do to get it all fresh?
    Any foreseeable problems with this like "you need the OEM numbers to download a new version or ......

    THY

    Ton

     

    Thursday, January 17, 2013 4:02 PM

Answers

  • Hi,

    We need the dump files to analyze the BSOD issue, please upload the C:\Windows\Minidump folder on your SkyDrive and post the link here.

    Meanwhile, check the following:

    Is the power supply enough?

    Diagnose your computer's memory problems.‌ If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support for assistance.

    In addition, please contact the Original Equipment Manufacturer (OEM) of your computer for obtaining replacement disks and manuals.

    For computer manufacturer contact information, visit the following Microsoft Web site:

    http://support.microsoft.com/default.aspx?pr=oemphone


    Tracy Cai

    TechNet Community Support

    Monday, January 21, 2013 3:28 AM
    Moderator