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The driver detected a controller error on \Device\Harddisk2\DR5

    General discussion

  • I get this error when trying to create a DVD disc using SOny PMB software and then it reboots.  Happens quite often. 
    Friday, February 08, 2013 4:52 PM

All replies

  • Please provide us with your Event Viewer administrative logs by following these steps:

    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here (if you can) to skydrive or a file sharing service

    Dyami & Wanikiya -Team-ZigZag.

    Friday, February 08, 2013 6:34 PM
  • I uploaded to skydrive.  Will you be able to access?
    Friday, February 08, 2013 9:07 PM
  • VL

    You need to give us a link to it.

    Link for how to  upload below.
    http://www.wikihow.com/Use-SkyDrive


    MS-MVP 2010, 2011, 2012 Team ZigZag

    Saturday, February 09, 2013 3:04 AM
    Moderator
  • Not sure if this is the way to link for you but I'm not that familiar with skydrive.  Thanks for your help.

    https://skydrive.live.com/embed?cid=9CC98156FD608EFD&resid=9CC98156FD608EFD%21112&authkey=AHj0_qPeuugFW-Y" width="98" height="120" frameborder="0" scrolling="no">

    Saturday, February 09, 2013 12:41 PM
  • Here is another.

    https://skydrive.live.com/redir?resid=9CC98156FD608EFD!113&authkey=!ABHSrE_eNOuGUPk

    Saturday, February 09, 2013 1:48 PM
  • DE

    You have multiple problems.  I will list some of them (im sure you are aware of most).  It may be faster to simply re-install the OS.

    1-Net framework needs to be re-installed

    2-iTunes (bonjour service) needs to be re-installed

    3-The is an error in the CD-ROM (may need a driver or may be a failing CD player)

    4-Hundreds of network problems (needs to be investigated)

    5-THIS IS IMPORTANT  There is a HD controller error.  (may be a driver or the HD itself is failing) There are literally thousands of these.

    6-Logmein should be removed or re-installed

    7-Mediashout was not installed correctly and needs to be re-installed or better yet removed.

    8-The HP Pohotsmart printer cant be shared with others in this configuration

    There are many more.


    MS-MVP 2010, 2011, 2012 Team ZigZag

    Saturday, February 09, 2013 6:47 PM
    Moderator
  • Thank you. I tried updating the controller and it is current so I'm guessing it is a hardware issue.  I was kind of afraid of that. Donna
    Saturday, February 09, 2013 9:06 PM
  • DE

    Did you re-install the driver even though it was current?

    If the driver was for a prior OS you may be able to use it by installing it in compatibility mode

    To Run in compatibility mode do the following:

    Right click the installer>properties>compatibility>chose OS

    http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows?SignedIn=1


    MS-MVP 2010, 2011, 2012 Team ZigZag

    Sunday, February 10, 2013 7:09 PM
    Moderator