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Windows 7 Ultimate Upgrade 64 bits No Network Access

    Question

  • Hi:
    I have read a large number of threads related to networking but none seems to fit my case, so here it goes:
    I had Windows XP Professional 32 bits installed, upgraded to Windows 7 Ultimate 64 bits, after a number of issues with the installation in the end succeed but now I started having this issue:
    I see in the "Network and Sharing Center"
    Under "View your active networks":
    Unidentified Network/Public Network

    Under" Connect or disconnect":
    Access type: No network access
    Connections:Local Area Connection

    My network hardware:
    NIC: INTEL 82567LF-2
    I have a Linksys switch
    I have a broadband router provided by my ISP
    Another PC

    Here is the setup:
    Linksys switch is connected to the router
    Win7 PC connected to the switch
    PC2 connected to the switch

    Here is what happens:
    PC2 can connect and obtain an IP address without issues

    Win7 PC:
    *Can not connect and obtain an IP address using DHCP
    *Can not connect using a fixed IP
    *PING returns "unreachable host"
    *Ran the adapter diagnostics and came up with no issues
    *Cable works fine if connected to another device
    *Connected directly to router and still does not get an IP
    *Re-started router, switch, PC and no results
    *Disabled adapter in Windows and re-enabled it with no results
    *Tried to find the Bonjour service and is not present in the system
    *Tried disabling the IPV6 and with no results
    *Tried flushing DNS, releasing IP, renewing IP with no results

    AND NOW FOR THE GRAND FINALE, IT WAS WORKING FINE YESTERDAY!
    Saturday, November 28, 2009 6:44 PM

Answers

  • Hi Everyone:

    Im a bizarre twist of things, I discovered an unexpected solution, I disconnected the Linksys switch which is a 5-port 10/100 model EZXS55W and upgraded to this switch:
    TRENDNET 5-port Gigabit GREENnet model TEG-S5g after installing it Windows 7 accepted a new IP address. I am puzzled by the solution, but pleased with the outcome.

    Thanks for you comments and suggestions
    Regards
    • Marked as answer by ijazbof Sunday, December 06, 2009 12:58 AM
    Sunday, December 06, 2009 12:58 AM

All replies

  • I read a weird thread about some people having issues with this and have MS Office installed, so for the record I do not have MS Office installed
    Saturday, November 28, 2009 6:51 PM
  • I had something happening that was close.....I run a sever2003 domain and added win7 pc....after going through all the network browsing issues and finding the fix myself it started the same thing, kicking itself off the network....I found I had a xp media center pc with upnp turned on and the router had upnp turned on....seems the mce pc had taken over control of the router....I turned off the upnp and after a complete reboot of all the network pcs and router, i let it settle down (master browser changes) it seems to be working just fine now.....

    if you find you don't or didn't have that, try;

    booting into safe mode with networking support ( then ping the gateway/router )
    change the cable ( could be the end just doesn't want to match up )

    appears to be a physical issue but could be being fooled by something else, thats the safemode suggestion
    I've seen network cards not auto negotiating with some switches before, seems it's close to that as well

    hope the suggestions help
    Saturday, November 28, 2009 7:58 PM
  • one other suggestion would be to reset the dhcp server....
    that would typically be within the router config.....it may not be releasing the lease of the ip address, this would typically mean you would get another one when you release renew.....the issue could be with the isp router can you get into the confige screen for it?

    on your other pc try to go to your gateway address....192.168.1.1 or something simular
    Saturday, November 28, 2009 8:05 PM
  • Thanks for the suggestion, I deleted the old lease from DHCP but did not work
    Deleted the DHCP as well

    Sunday, November 29, 2009 12:13 AM
  • Thanks for the suggestion, I disabled the UPNP on the router with no positive results.
    I re-started in Safe mode with networking and set the IP manually but still can not reach the Gateway address 192.168.1.1
    I am beginning to think it might be physical, though I would hate it because it it was working fine yesterday, anyway I will buy a new NIC card next Monday if nothing else helps!
    Thanks again
    Sunday, November 29, 2009 12:20 AM
  • You can try the Windows 7 compatible driver. It can be downloaded from the following website.

    Intel - Download Center

    Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    If the issue persists, please temporary disable the anti-virus and firewall. The security programs may block the connection to the router. If the issue does not occur, you need to check the settings of these programs.


    Arthur Xie - MSFT
    Tuesday, December 01, 2009 8:40 AM
  • Hi Everyone:

    Im a bizarre twist of things, I discovered an unexpected solution, I disconnected the Linksys switch which is a 5-port 10/100 model EZXS55W and upgraded to this switch:
    TRENDNET 5-port Gigabit GREENnet model TEG-S5g after installing it Windows 7 accepted a new IP address. I am puzzled by the solution, but pleased with the outcome.

    Thanks for you comments and suggestions
    Regards
    • Marked as answer by ijazbof Sunday, December 06, 2009 12:58 AM
    Sunday, December 06, 2009 12:58 AM