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How do you open UDF files with Windows 7

    Question

  • I am trying to move files from a backup DVD and CD (that was created using Windows XP and Nero) to my new PC running Windows 7 with Roxio.  When I open the discs with explorer, windows tells me that the files are empty (and I know the data is there).  I think the problem has something to do with the UDF format used to close the discs.  The old PC is gone, so I can't use easy transfer.  Is there asafe UDF reader out there that works with Windows 7 64bit?

    Thanks for any help you can provide..........Joe

     

    Sunday, June 13, 2010 5:25 PM

Answers

All replies

  • Hi,

    I would like to clairfy how the files were backed-up to the DVD, what program was used? What exact error message is received when trying to open the dvd?

    First, please install the following update:

    http://support.microsoft.com/kb/975617

    Please also check if any troubleshooting method on the following KB article will help:

    http://support.microsoft.com/kb/321640

     


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Monday, June 21, 2010 2:34 AM
    Friday, June 18, 2010 3:32 AM
  • I am trying to move files from a backup DVD and CD (that was created using Windows XP and Nero) to my new PC running Windows 7 with Roxio.  When I open the discs with explorer, windows tells me that the files are empty (and I know the data is there).  I think the problem has something to do with the UDF format used to close the discs.  The old PC is gone, so I can't use easy transfer.  Is there asafe UDF reader out there that works with Windows 7 64bit?

    Thanks for any help you can provide..........Joe

     


    • Proposed as answer by andreassss Friday, March 11, 2011 12:04 AM
    • Unproposed as answer by andreassss Friday, March 11, 2011 12:04 AM
    Friday, March 11, 2011 12:03 AM