none
Start Menu Items Missing

    Question

  • I noticed that several sets of items are missing from the Start Menu. Under Accessories, only Ease of Access (empty), System Tools (Internet Explorer (no add-ons)), and Windows Power Shell (empty) are shown, Administrative Tools (empty) is shown, and Maintenance (empty) is shown.  It also appears several programs have gone missing. The Start Menu panel used to be full. What would cause this? Short of running system restore is there any way to fix this?
    Für Elise - Support the Heart & Breast Cancer Foundations. http://www.amazon.com/Gospel-Our-Lord-Jesus-Christ/dp/1449947565/ref=sr_1_15?ie=UTF8&s=books&qid=1265754374&sr=1-15
    Thursday, February 24, 2011 2:15 PM

Answers

All replies

  • I tried three different System Restore points and only one worked. The restore did NOT return ANY of the items that are missing from the Start Menu. Windows Explorer, multiple programs I installed, and other items that Windows installs on its own are all gone. The programs I installed, such as Acrobat, Word Perfect, CCleaner, Spybot, Firefox etc, are on the desktop but not the Start Menu. Plus the connection between Acrobat and the browser is gone so PDF forms will not open online.

    Prior versions of Windows, in particular XP Pro, at least had an option to repair the Windows installation. Where did that go? Do I have any options?


    Für Elise - Support the Heart & Breast Cancer Foundations. http://www.amazon.com/Gospel-Our-Lord-Jesus-Christ/dp/1449947565/ref=sr_1_15?ie=UTF8&s=books&qid=1265754374&sr=1-15
    Saturday, February 26, 2011 12:23 AM
  • Hi,

    It is not recommended to use so many security software on Windows 7. The issue seemed to be related to corrupted or missing registry.

     

    Since the System Restore didn't work, I suggest performing an in-place upgrade.

     

    http://support.microsoft.com/kb/2255099

     

    http://www.sevenforums.com/tutorials/3413-repair-install.html

     

    Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Regards,

    Niki

     

     


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Saturday, February 26, 2011 5:57 AM
  • Thank you for the advice. Will this trash all of the installed programs?
    Für Elise - Support the Heart & Breast Cancer Foundations. http://www.amazon.com/Gospel-Our-Lord-Jesus-Christ/dp/1449947565/ref=sr_1_15?ie=UTF8&s=books&qid=1265754374&sr=1-15
    Saturday, February 26, 2011 3:19 PM
  • On Sat, 26 Feb 2011 00:23:14 +0000, LilBro wrote:

    I tried three different System Restore points and only one worked. The restore did NOT return ANY of the items that are missing from the Start Menu. Windows Explorer, multiple programs I installed, and other items that Windows installs on its own are all gone. The programs I installed, such as Acrobat, Word Perfect, CCleaner, Spybot, Firefox etc, are on the desktop but not the Start Menu.

    This is a very minor issue, and is very easy to fix. The programs
    shown on the start menu are nothing but shortcuts.

    Just add the missing shortcuts back. You can find instructions for
    doing this at
    http://www.sevenforums.com/tutorials/296-start-menu-all-programs-add-delete-shortcuts.html
    or http://tinyurl.com/yf74jjn

    Plus the connection between Acrobat and the browser is gone so PDF forms will not open online.

    Prior versions of Windows, in particular XP Pro, at least had an option to repair the Windows installation. Where did that go? Do I have any options?


    F?r Elise - Support the Heart & Breast Cancer Foundations. http://www.amazon.com/Gospel-Our-Lord-Jesus-Christ/dp/1449947565/ref=sr_1_15?ie=UTF8&s=books&qid=1265754374&sr=1-15


    Ken Blake, Microsoft MVP
    • Proposed as answer by Niki HanModerator Wednesday, March 02, 2011 9:41 AM
    • Marked as answer by Vivian Xing Wednesday, March 02, 2011 9:41 AM
    Saturday, February 26, 2011 3:30 PM
  • I hope your solution works better than Niki Han's. Doing an in place upgrade returned the error message "Installation canceled. This version of Windows cannot be upgraded." or words to that effect. And it only took over 2 hours for Win7 to come to that conclusion. I installed Unbuntu 10.04 & updated the kernel and all related programs in under an hour after Win7 hosed my other PC. And Ballmer wonders why people complain and move to other OSes.

    Any way, thanks for the tip.


    Für Elise - Support the Heart & Breast Cancer Foundations. http://www.amazon.com/Gospel-Our-Lord-Jesus-Christ/dp/1449947565/ref=sr_1_15?ie=UTF8&s=books&qid=1265754374&sr=1-15
    Sunday, February 27, 2011 3:18 AM
  • Okay, this is really weird. Since the Install in place crapped out, I just went ahead and ran the SP1 update. This time, the screens looked like a fresh install and now everything is back where it belongs. Well, except for WordPerfect Office, which doesn't surprise me.

    "Curiouser and curiouser", said Alice.


    Für Elise - Support the Heart & Breast Cancer Foundations. http://www.amazon.com/Gospel-Our-Lord-Jesus-Christ/dp/1449947565/ref=sr_1_15?ie=UTF8&s=books&qid=1265754374&sr=1-15
    Sunday, February 27, 2011 6:00 PM
  • On Sun, 27 Feb 2011 03:18:38 +0000, LilBro wrote:

    I hope your solution works better than Niki Han's. Doing an in place upgrade returned the error message "Installation canceled. This version of Windows cannot be upgraded." or words to that effect. And it only took over 2 hours for Win7 to come to that conclusion. I installed Unbuntu 10.04 & updated the kernel and all related programs in under an hour after Win7 hosed my other PC. And Ballmer wonders why people complain and move to other OSes.

    Any way, thanks for the tip.

    You're welcome. Glad to help.


    Ken Blake, Microsoft MVP
    Sunday, February 27, 2011 8:50 PM
  • On Sun, 27 Feb 2011 18:00:58 +0000, LilBro wrote:

    Okay, this is really weird. Since the Install in place crapped out, I just went ahead and ran the SP1 update. This time, the screens looked like a fresh install and now everything is back where it belongs. Well, except for WordPerfect Office, which doesn't surprise me.

    What version of WordPerfect are you running? I run X5 here, and I have
    no problems with it at all.


    Ken Blake, Microsoft MVP
    Sunday, February 27, 2011 8:51 PM