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Blue Screens often - run out of ideas

    Question

  • Dell Zino HD - 2 of them. Both Blue Screen - this one frequently - I thought it was heat, but I have the Proc and HDD heating up with no BlueScreen.... All drivers and bios up to date - now out of warranty. Parents computer and getting hard for me to support -one BSOD code i can usually find the answer - but different ones, not so sure. Any ideas? Dumps below:

    AV running since day one, MS Mem test comes back ok, Chkdsk sometimes finds things, but could be from crash, not cause of crash. WD Caviar Blue 7200 HDD. I ran a full virus scan and got CPU temp to 64C and HDD to 51C, but no crash - not sure if unit can get hotter on its own or not. Maybe it is not heat. I hope for some suggestions.

     

    http://cid-00b060d65c29f18b.office.live.com/self.aspx/New%20folder/Minidump.zip


    More Info - all the Blue screens summary from BlueScreenView

     

    040111-13977-01.dmp    4/1/2011 7:20:06 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00005003    fffff700`01080000    00000000`00008d80    0000274d`00010b00    ntoskrnl.exe    ntoskrnl.exe+80640    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\040111-13977-01.dmp    2    15    7601    274,128   
    032711-20030-01.dmp    3/27/2011 12:22:04 PM    KERNEL_DATA_INPAGE_ERROR    0x0000007a    fffff6fc`000174a8    ffffffff`c0000185    00000000`07e67860    fffff800`02e95dd0    ntoskrnl.exe    ntoskrnl.exe+80640    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\032711-20030-01.dmp    2    15    7601    281,840   
    032311-16832-01.dmp    3/23/2011 10:08:22 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`01888883    fffff880`02eb7d08    fffff880`02eb7570    atikmpag.sys    atikmpag.sys+854f                    x64        C:\Windows\Minidump\032311-16832-01.dmp    2    15    7600    274,128   
    032211-14648-01.dmp    3/22/2011 9:20:46 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    00000000`00000000    00000000`00000002    00000000`00000001    fffff800`02adfe20    usbehci.sys    usbehci.sys+b23d                    x64        C:\Windows\Minidump\032211-14648-01.dmp    2    15    7600    274,128   
    021311-15802-01.dmp    2/13/2011 7:55:10 PM    APC_INDEX_MISMATCH    0x00000001    000007fe`feffbc3a    00000000`00000000    00000000`ffff0000    fffff880`062520e0    ntoskrnl.exe    ntoskrnl.exe+70740    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\021311-15802-01.dmp    2    15    7600    274,128   
    021211-16005-01.dmp    2/13/2011 12:13:24 AM    KERNEL_DATA_INPAGE_ERROR    0x0000007a    fffff6fc`80600660    ffffffff`c0000185    00000000`66378880    fffff900`c00cc008    ntoskrnl.exe    ntoskrnl.exe+70740    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\021211-16005-01.dmp    2    15    7600    281,840   
    110110-19032-01.dmp    11/1/2010 10:11:02 PM    KERNEL_DATA_INPAGE_ERROR    0x0000007a    fffff6fc`4001c1c8    ffffffff`c0000185    00000000`16e8b860    fffff880`038392e0    afd.sys    afd.sys+392e0                    x64        C:\Windows\Minidump\110110-19032-01.dmp    2    15    7600    281,840   
    102710-24336-01.dmp    10/27/2010 10:39:02 PM    INTERNAL_POWER_ERROR    0x000000a0    00000000`00000009    ffffffff`c0000185    00000000`00000001    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+70740    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\102710-24336-01.dmp    2    15    7600    274,064   
    092710-12511-01.dmp    9/27/2010 5:40:26 PM    INTERNAL_POWER_ERROR    0x000000a0    00000000`00000009    ffffffff`c0000185    00000000`00000001    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+70740    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\092710-12511-01.dmp    2    15    7600    274,064   
    082910-22978-01.dmp    8/29/2010 7:39:24 AM    KERNEL_DATA_INPAGE_ERROR    0x0000007a    fffff6fc`50038d48    ffffffff`c0000185    00000000`35687880    fffff8a0`071a9000    ntoskrnl.exe    ntoskrnl.exe+70740    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\082910-22978-01.dmp    2    15    7600    281,840   
    082910-23649-01.dmp    8/29/2010 7:00:00 AM    DRIVER_IRQL_NOT_LESS_OR_EQUAL    0x000000d1    fffffa00`0238f068    00000000`00000002    00000000`00000001    fffff880`00f77e46    ataport.SYS    ataport.SYS+11e46                    x64        C:\Windows\Minidump\082910-23649-01.dmp    2    15    7600    274,128   
    063010-20014-01.dmp    6/30/2010 11:27:24 AM    CRITICAL_OBJECT_TERMINATION    0x000000f4    00000000`00000003    fffffa80`0318d350    fffffa80`0318d630    fffff800`02dca540    ntoskrnl.exe    ntoskrnl.exe+70600    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\063010-20014-01.dmp    2    15    7600    274,128   
    040810-18205-01.dmp    4/8/2010 9:09:58 AM    KERNEL_DATA_INPAGE_ERROR    0x0000007a    fffff6fc`40009968    ffffffff`c0000185    00000000`64398860    fffff880`0132d000    Ntfs.sys    Ntfs.sys+11b000                    x64        C:\Windows\Minidump\040810-18205-01.dmp    2    15    7600    281,840   
    012310-25506-01.dmp    1/23/2010 4:38:10 PM    INTERNAL_POWER_ERROR    0x000000a0    00000000`00000009    ffffffff`c00000b5    00000000`00000001    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00    NT Kernel & System    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16695 (win7_gdr.101026-1503)    x64        C:\Windows\Minidump\012310-25506-01.dmp    2    15    7600    274,072   


    Saturday, April 02, 2011 12:32 AM

Answers

  • Hi,

     

    Thanks for posting in Microsoft TechNet Forum.

     

    For your suspicion, please try to disable the write-caching policy on your drive device:

     

    Go to device manager, right click the device, click properties, under policies tab, and unselect enable write caching policy on the device.

     

    Alex Zhao

    TechNet Subscriber Support in forum.

    If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, April 04, 2011 11:09 AM

All replies

  • Hi,

    Results verified by WinDBG, DumpCHK, and BlueScreenView.

    The only minidumps that were relevant in this case are the newest 4 dating from 3-22-2011.
    (I did look at the others.)

    Those Bug_Checks were 1A, 7A, 7E, and 0A.

    1A CAUSE msmpeng.exe which is your Microsoft Antimalware program (Windows Defender).

    7A CAUSE was Memory_Corruption

    7E CAUSE was ATIkmpag.sys which is the ATI Video Drivers.

    0A CAUSE was ntkrnlmp.exe which is a Windows component which means something else drove
    it into Fault.

    -----------------------------------------------------------------------------------------------------------

    See this thread for information on using BlueScreenView, MyEventViewer, and other methods to
    troubleshoot BlueScreens - top 3 replies (+1 other).

    http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    BCCode: 1a  0x0000001a  <-- read this link
    http://www.faultwire.com/solutions-fatal_error/MEMORY-MANAGEMENT-0x0000001A-*1041.html?order=votes

    BCCode: 7A    0x0000007A  <-- read this link
    http://www.faultwire.com/solutions-fatal_error/KERNEL-DATA-INPAGE-ERROR-0x0000007A-*1137.html?order=date

    BCCode: 7E    0x00000007E  which is also 0x1000007E <-- read this link
    http://www.faultwire.com/solutions-fatal_error/SYSTEM-THREAD-EXCEPTION-NOT-HANDLED-0x0000007E-*1141.html?order=votes

    BCCode: 0A     0x0000000A  <-- read this link
    http://www.faultwire.com/solutions-fatal_error/IRQL-NOT-LESS-OR-EQUAL-0x0000000A-*1025.html

    -----------------------------------------------------------------------------------------------------------

    1. Check with Dell Support, their on-line documentation and drivers, and ask in the Dell forums
    for any known issues.

    2. Remove ALL power and reseat the cards, memory, and cables (on both ends when possible)
    - actually remove and replace - do not just snug. Clean out the dust bunnies, make sure the
    vents are clear, and ensure the fans all work. Try adding a small fan blowing into the vents to
    reduce the effect of heat (do not assume that heat issues means there is too much heat -
    there can be individual parts that are to sensitive to even normal heat levels.

    3. There is a real chance that you have a malware issue - check VERY thoroughly.

    4. Check the Memory thoroughly using the methods in the troubleshooter and those below.

    5. Update the ATI video driver and check with ATI Support and their forums for any known issues.

    ===================================================================

    Dell Support
    http://support.dell.com/

    Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
    http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

    Dell Forums
    http://en.community.dell.com/forums/

    -------------

    Get the Catalyst Drivers here
    http://game.amd.com/us-en/drivers_catalyst.aspx

    ATI - Forums
    http://forums.amd.com/game/categories.cfm?catid=260&forumid=11


    ATI - Support and Drivers
    http://support.amd.com/us/Pages/AMDSupportHub.aspx

    -------------

    If you need to check for malware here are my recommendations - these will allow you to do
    a thorough check and removal without ending up with a load of spyware programs running
    resident which can cause as many issues as the malware and maybe harder to detect as the
    cause.

    No one program can be relied upon to detect and remove all malware. Added that often easy
    to detect malware is often accompanied by a much harder to detect and remove payload. So
    its better to be overly thorough now than to pay the high price later. Check with these to an
    extreme overkill point and then run the cleanup only when you are very sure the system is clean.

    These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run 
    them in regular Windows when you can.

    TDSSKiller.exe. - Download to the Desktop - then go to it and Right Click on it - RUN AS ADMIN
    it will show any infections in the report after running - if it will not run change the name from
    tdsskiller.exe to tdsskiller.com. Whether it finds anything or not does not mean you should not
    check with the other methods below.
    http://support.kaspersky.com/viruses/solutions?qid=208280684

    Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

    Malwarebytes - free
    http://www.malwarebytes.org/

    Run the Microsoft Malicious Removal Tool

    Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

    You should be getting this tool and its updates via Windows Updates - if needed you can
    download it here.

    Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
    (Then run MRT as above.)

    Microsoft Malicious Removal Tool - 32 bit
    http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious Removal Tool - 64 bit
    http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure it is all gone.

    Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

    Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other
    security programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back
    here or use Google to see how to remove. 
    http://www.prevx.com/   <-- information
    http://info.prevx.com/downloadcsi.asp  <-- download

    PCmag - Prevx - Editor's Choice
    http://www.pcmag.com/article2/0,2817,2346862,00.asp

    Try the trial version of Hitman Pro :

    Hitman Pro is a second opinion scanner, designed to rescue your computer from malware
    (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security
    measures you have taken (such as anti virus software, firewalls, etc.).
    http://www.surfright.nl/en/hitmanpro

    --------------------------------------------------------

    If needed here are some online free scanners to help

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://onecare.live.com/site/en-us/center/whatsnew.htm

    Original version
    http://onecare.live.com/site/en-us/default.htm

    http://www.kaspersky.com/virusscanner

    Other Free online scans
    http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1

    --------------------------------------------------------

    After removing any malware :

    Also do these to cleanup general corruption and repair/replace damaged/missing
    system files.


    Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

    Enter this at the prompt - sfc /scannow

    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.microsoft.com/kb/928228


    Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

    ======================================

    If needed AFTER you are sure the machine is clean of all malware.

    How to Do a Repair Install to Fix Windows 7
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    ====================================================================

    Memory tests do not catch all errors such as mismatched memory (possible even for sticks
    that appear to be identical) and when faster memory is placed in system behind slower memory.
    So it is best to also swap sticks in and out to check for those even if all memory tests fail to show
    a problem.

    To test RAM check here - let it run 4+ hours or so.  <-- best method
    www.memtest.org

    For the Vista/Windows 7 Memory Diagnostic Tool

    Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -
    RUN AS ADMIN follow the instructions

    Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic
    Tool
    http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

    How to Run the Memory Diagnostics Tool in Windows 7
    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    Test Your Computer’s Memory Using Windows Vista Memory Diagnostic Tool
    http://www.howtogeek.com/howto/windows-vista/test-your-computers-memory-using-windows-vista-memory-diagnostic-tool/

    =====================================================================

    References to Vista also apply to Windows 7.

    This is my generic how to for proper driver updates : (Check for BIOS and driver updates.)

    This utility makes it easy to see which versions are loaded :

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    description, version, product name, company that created the driver, and more.
    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
    Control Panel - Device Manager - Display Adapter - write down the make and complete model
    of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate
    Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -
    Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually
    shows up. This is because some drivers rollback before the latest is installed (sound drivers
    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.
    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
    is preferred to ensure the latest drivers from System maker and Device makers are found)
    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update drivers manually then it is a good idea to disable Driver Installations in Windows
    Updates, this leaves Windows Updates ON however it will not install drivers which will usually be
    older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it) and then
    go look for new ones manually if you wish.

    How To Disable Automatic Driver Installation In Windows Vista - Drivers
    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
    http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

    ==========================================

    Memory tests do not catch all errors such as mismatched memory (possible even for sticks
    that appear to be identical) and when faster memory is placed in system behind slower memory.
    So it is best to also swap sticks in and out to check for those even if all memory tests fail to show
    a problem.

    To test RAM check here - let it run 4+ hours or so.  <-- best method
    www.memtest.org

    For the Vista/Windows 7 Memory Diagnostic Tool

    Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -
    RUN AS ADMIN follow the instructions

    Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic
    Tool
    http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

    How to Run the Memory Diagnostics Tool in Windows 7
    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

    Test Your Computer’s Memory Using Windows Vista Memory Diagnostic Tool
    http://www.howtogeek.com/howto/windows-vista/test-your-computers-memory-using-windows-vista-memory-diagnostic-tool/

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Saturday, April 02, 2011 6:37 AM
  • Thanks for the feedback.

    4 passes of different tools and no malware found. I have my parents trained pretty well, so i lean against malware as the issue, but who knows.

    These boxes are the 8" x 8" x 4" bookshelf computers dell makes (think mac mini size) - so i was leaning towards heat, but i can't get the HDD over 51C - out of the case it never goes above 35C. There are no options for additional cooling, and there are no cards to seat - other then memory modules.

    I am going to kick off the memtest and let it run - I don't recognize the RAM, so maybe Dell used some flaky brand.

    Saturday, April 02, 2011 12:03 PM
  • Hi,

    Hopefully you checked for rootkits.

    As I said, heat issues do not always mean excessive heat as very often a part or component
    can be too sensitive to even normal levels. Be sure to clean out the unit and try adding a fan
    blowing into the intakes to see if there is any effect.

    Be sure to read the faultwire links which have excellent troubleshooting tips.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Saturday, April 02, 2011 2:21 PM

  • <Alphadog00> wrote in message news:bc17a678-5b5c-4626-b37a-8c7508c92800@communitybridge.codeplex.com...


    I am going to kick off the memtest and let it run - I don't recognize the RAM, so maybe Dell used some flaky brand.

    If it's anything like the RAM Dell put in their workstations a few years back, that very well could be the problem. Out of 14 workstations, 9 had to have RAM replaced before the first year of the lease was up, and all of them (including some that had already been replaced) in the next three years. (Then I retired- someone else's worry now :)  )
    If possible, run memtest86+ with only one RAM module in place (assuming there are more than one installed), then swap it out with another. Makes it easier that way to find a bad one, if that's what the problem is.


    SC Tom

    Saturday, April 02, 2011 2:28 PM
  • Still looking for the smoking gun and running out of ideas....


    Searched for rootkits - but will give it one more try

    Memtests all show ok so far - have only 2GB of RAM.

    Got CPUs up to 70C, but HDD only reached 51C - and i know mom can't get it this hot. Since I have 2 boxes that BSOD, I may have to lean towards a hardware issue that is intermittent. The only thing left to do is HDD diags...

    I wish i could force a BSOD - but none of my testing has done this.


    Saturday, April 02, 2011 3:01 PM
  • I had an epiphany, but i need to do some testing. I wonder if my problems are all related to sleep/hibernate? Is the bluescreen happening when the pc wakes and all these errors are related to hybrid sleep not reading the saved data off the HDD?

     

    I have been stress testing the box and no BSOD, heat has not caused a BSOD either. So the only thing i have left is something related to sleep then wake.  Just talking out loud.

    Saturday, April 02, 2011 4:32 PM
  • Saturday, April 02, 2011 5:06 PM
  • Hi,

     

    Thanks for posting in Microsoft TechNet Forum.

     

    For your suspicion, please try to disable the write-caching policy on your drive device:

     

    Go to device manager, right click the device, click properties, under policies tab, and unselect enable write caching policy on the device.

     

    Alex Zhao

    TechNet Subscriber Support in forum.

    If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, April 04, 2011 11:09 AM
  • Hi,

     

    I am just writing to check the status of this thread. Do you have any further questions or concerns? Please feel free to let us know.

     

    Alex Zhao

    TechNet Subscriber Support in forum.

    If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, April 07, 2011 2:30 AM
  • If you think i sleep / hibernation problems then this webby may give you some help. http://www.mypchealth.co.uk/Win7Resume.php

    If you havent already i would check the harddrive for errors... may thats developing bad sectors etc and could be problematic. It mentions that in the webby linked above with information on how to do it.

    Good Luck


    MyPcHealth ------ Some Free Tools
    Thursday, April 07, 2011 7:54 AM
  • Hi,

     

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

     

    BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Alex Zhao

    TechNet Subscriber Support in forum.

    If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, April 11, 2011 1:57 AM