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IPv4 Connectivity = Internet, IPv6 Connectivity = No Internet Access with 100% Signal

    Question

  • I have been unable to get on the internet using either vista or the new windows7.   Here is my ipconfig/all information.  Any ideas (I have been dealing with this for over a month).

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Jasmines-PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : domain.actdsltmp

    Ethernet adapter Comcast2:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ether
    net Controller
       Physical Address. . . . . . . . . : 00-23-8B-8F-D3-2D
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

       Connection-specific DNS Suffix  . : domain.actdsltmp
       Description . . . . . . . . . . . : Atheros AR5B91 Wireless Network Adapter
       Physical Address. . . . . . . . . : 00-22-5F-76-E7-6D
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::ac53:2a66:8625:ff5b%10(Preferred)
       IPv4 Address. . . . . . . . . . . : 10.0.55.22(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Friday, August 07, 2009 9:09:30 AM
       Lease Expires . . . . . . . . . . : Saturday, August 08, 2009 2:42:33 PM
       Default Gateway . . . . . . . . . : 10.0.55.254
       DHCP Server . . . . . . . . . . . : 1.1.1.1
       DHCPv6 IAID . . . . . . . . . . . : 184558175
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-5B-40-13-00-23-8B-8F-D3-2D

       DNS Servers . . . . . . . . . . . : 10.0.55.254
                                           205.171.3.25
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:1423:2eeb:f5ff:c8e9(Pref
    erred)
       Link-local IPv6 Address . . . . . : fe80::1423:2eeb:f5ff:c8e9%12(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{BEC0F965-DB34-4F8D-81B8-FCC758F370D6}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.domain.actdsltmp:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : domain.actdsltmp
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Thanks!
    Friday, August 07, 2009 8:15 PM

Answers

  • Your IP 10.0.55.22 doesn't look right to me, infact when i did a IP look up of your's, it says This is a private IP address and cannot be traced.
    Hostname: 10.0.55.22
    ISP: 
    Organization: 
    Proxy: None detected
    Type: Unknown

    Hmm just a thought, do you use a router or basically just a modem to connect to the net? Say if u're connecting to a router from a modem, try connecting directly to the modem instead. At the same time open up the device manager and verify the network adapter is detected and there's isn't any exclamation mark on it.

    Thing to look out for, ensure that the lan cable is not loosen, try swapping the lan cable if necessary, does your ISP require you to logged in with username and password before connecting? Does it require you to logged into pppoe and stuff? Lastly go to ctrl panel>network and sharing center and tell me the status of your network
    • Marked as answer by Vivian Xing Friday, September 04, 2009 8:15 AM
    Friday, August 07, 2009 11:42 PM

All replies

  • Your IP 10.0.55.22 doesn't look right to me, infact when i did a IP look up of your's, it says This is a private IP address and cannot be traced.
    Hostname: 10.0.55.22
    ISP: 
    Organization: 
    Proxy: None detected
    Type: Unknown

    Hmm just a thought, do you use a router or basically just a modem to connect to the net? Say if u're connecting to a router from a modem, try connecting directly to the modem instead. At the same time open up the device manager and verify the network adapter is detected and there's isn't any exclamation mark on it.

    Thing to look out for, ensure that the lan cable is not loosen, try swapping the lan cable if necessary, does your ISP require you to logged in with username and password before connecting? Does it require you to logged into pppoe and stuff? Lastly go to ctrl panel>network and sharing center and tell me the status of your network
    • Marked as answer by Vivian Xing Friday, September 04, 2009 8:15 AM
    Friday, August 07, 2009 11:42 PM
  • Does the Internet work with a wired connection? What security/AV/firewall software do you have installed? Is the computer joined to an Active Directory domain? Can you ping other computers on the network? Can you ping the gateway?

    Kerry Brown MS-MVP - Windows Desktop Experience
    Saturday, August 08, 2009 2:59 PM
  • we have the same issue just with a wired connection.  We came into work June 30th and all our machines have a yellow alert over the networking icon, saying no internet connection.  but we do.

    Route print says i have a netmask of 0.0.0.0, when i delete that route and reboot, the alert is still there.


    Thanks!
    Tuesday, July 06, 2010 2:30 PM