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Update for Windows 7 for x64-based Systems (KB974431) Failed!

    Question

  • Hi,


    I've found that one of windows update from microsoft cannot installed, It didn't work for both 32 adn 64 bit

    ** detailed below ***

    Update for Windows 7 for x64-based Systems (KB974431)

    Installation date: ‎17/‎10/‎2552 2:40

    Installation status: Failed

    Error details: Code C004F050

    Update type: Important

    This is a reliability update. This update resolves some reliability issues in Windows 7. By applying this update, you can achieve better reliability in various scenarios. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/974431

    Help and Support:
    http://support.microsoft.com
    Sunday, October 18, 2009 6:12 AM

Answers

  • ADVISORY

    Do not attempt to install update KB974431. This package is corrupt. Either method to install this update through Windows update or by downloading the standalone package will result in error. Hide the update to prevent it from being installed automatically untill Microsoft repairs this update distribution. 
    • Proposed as answer by ONE ZERO Wednesday, October 21, 2009 11:02 PM
    • Marked as answer by supraduffy Thursday, October 22, 2009 1:21 AM
    Wednesday, October 21, 2009 10:59 PM
  • Run cmd en type sfc.exe en then type sfc /scannow will fix this problem.  Run the update and reactivate Windows,  problem solved.
    • Proposed as answer by Baby.Boy Monday, October 19, 2009 3:22 PM
    • Marked as answer by supraduffy Monday, October 19, 2009 3:37 PM
    Monday, October 19, 2009 2:22 PM

All replies

  • Same problem on a 64 based system, error code C004F050, undocumented
    Sunday, October 18, 2009 1:39 PM
  • What build of Windows 7? It worked for both x64 and x86 RTM (7600) for me.
    Sunday, October 18, 2009 3:58 PM
  • What build of Windows 7? It worked for both x64 and x86 RTM (7600) for me.
    built 7600 didn't work both x64 an x86
    Sunday, October 18, 2009 4:34 PM
  • Greetings.
    This update is not working for me also. I get same error code.
    I use Windows 7 RTM 64-bit.
    I downloaded manually also but didn't worked with this way either.
    Sunday, October 18, 2009 8:11 PM
  • Hi all,

    Could you please let me know if the computer activated?

    Thanks.

    Monday, October 19, 2009 8:56 AM
  • Well, Windows wasn't active when I got this update for the first time. I updated Windows, but when I got this error, I searched about this error code and I saw this error comes from invalid licence, so I tried to active Windows. Windows actived, but same error after activing even.
    Monday, October 19, 2009 9:18 AM
  • Run cmd en type sfc.exe en then type sfc /scannow will fix this problem.  Run the update and reactivate Windows,  problem solved.
    • Proposed as answer by Baby.Boy Monday, October 19, 2009 3:22 PM
    • Marked as answer by supraduffy Monday, October 19, 2009 3:37 PM
    Monday, October 19, 2009 2:22 PM
  • Make sure that "Software Protection" service is Started and working.
    • Proposed as answer by A.Aleksej Wednesday, October 21, 2009 6:53 AM
    Wednesday, October 21, 2009 6:51 AM
  • You must download and install the new version of windows update agent for windows 7 from microsoft. It will solve your problem.
    Wednesday, October 21, 2009 10:24 AM
  • The update did not install automatically. This happens occasionally. Downoad the update package and install it manually.
    Wednesday, October 21, 2009 4:08 PM
  • sfc says, Windows Resource Protection could not perform the requested operation.

    In my case, the error code is 80071AB0
    • Edited by Artëm Smirnov Wednesday, October 21, 2009 5:32 PM added error code
    Wednesday, October 21, 2009 5:26 PM
  • Go start/all programms/accesories/command prompt - right mouse and run as administrator.
    Tape: CMD then
    sfc.exe  then
    sfc/scannow and wait until it end scan. - It deactivates windows to unregistred version.
    Then restart, start updates, install it and after all reactivate windows again using activator or loader.

    Tested and works!

    Wednesday, October 21, 2009 5:34 PM
  • I would like to confirm that this update (KB974431) has also failed to install on my 32 bit system. The fact that this update is the same update that failed to install for the thread starter (KB974431) leads me to believe that the update package is corrupt ruling out the possability of his sytem malfunctioning and that no further diagnosis is necessary for the thread starter's OS system. I have hidden this update to prevent Windows Update from attempting to re-install it automatically and suggest anyone who encounters diffeculty with this said update to do the same.

    After I press the post submit button I will download the standalone update package and try to install it manually after which I will post the result here.
    Wednesday, October 21, 2009 10:32 PM
  • ADVISORY

    Do not attempt to install update KB974431. This package is corrupt. Either method to install this update through Windows update or by downloading the standalone package will result in error. Hide the update to prevent it from being installed automatically untill Microsoft repairs this update distribution. 
    • Proposed as answer by ONE ZERO Wednesday, October 21, 2009 11:02 PM
    • Marked as answer by supraduffy Thursday, October 22, 2009 1:21 AM
    Wednesday, October 21, 2009 10:59 PM
  • This update sometimes will not install because of windows activator - crack made changes and nothing more!
    Thursday, October 22, 2009 8:58 AM
  • It sams to be a license validation problem after all. Had same problem. After turning off third party firewall, installation was successful. Third party firewall blocked access to license information. Try slmgr.vbs /dli in command line if no information is displayed the problem is probably in personal firewall.

    BR, Luka
    Thursday, October 22, 2009 1:26 PM
  • Hi el_ganja your solution worked for my win 7 ultimate 64bit. All updates installed like a charm- thanks to you man.

    Thursday, December 10, 2009 1:23 AM
  • I am having the exact same problem with the exeption that I am running Windows 7 Home Premium 64bit and the error code I get is 800736b3.

    the two updates that I am unable to install are;

    Update for Windows 7 for x64-based Systems (KB974431)

    Cumulative Update for Media Center for Windows 7 x64-based Systems (KB977863)

    I have tried all the solutions suggested on this thread as well as trying it in safe mode and turning all other services off in msconfig but still cannot install these two updates .

    I would very much appreciate any help or advice that anyone can give me.

    Thank you.

    Thursday, March 25, 2010 12:29 PM
  • Try this and reactivate afterwards !!

    1. Click Start.
    2. In the Search Box, type cmd and press Enter.
    3. You will see the black windows of the Command Prompt.
    4. Type sfc /scannow
    5. If this deactivate the grace period, rearm it by using this code: slmgr /rearm
    6. Restart your computer.
    7. Try to update again.

     

    If above doesn't work go here  http://www.microsoft.com/genuine/validate  and download the microsoft validation software.

    • Proposed as answer by El_Ganja Saturday, March 27, 2010 12:33 AM
    Friday, March 26, 2010 11:48 PM
  • I am not an I.T. professional, nor do I consider myself a computer geek. I am one with average computer skills and the ability to troubleshoot and repair most pc problems with advice from those in the know who post in these forums. However,  For over a week, and for several hours a day, I read forum after forum related to Windows 7 failure to install/update through Windows Update.  I tried Microsoft's suggestions, added registry items, and basically beat my head against a wall to no avail.  Finally, in desperation I rolled my system back to the earliest restore date possible. The windows update then immediately displayed the failure to install in the red outlined box.  So,I then went to control panel, administrative services, and disabled then restarted windows update. Bingo, windows update then successfully downloaded and installed over 80 critical and optional updates.  I don't know if this will work for others, but it's worth a try.
    Monday, August 16, 2010 8:29 PM
  • Take ownership of your system partition and try to activate.
    Tuesday, August 17, 2010 8:15 AM
  • You all may be close but no cigar.  Reregister the Windows Update DLLs.  Here is the Batch file I've been using since Windows 2000.  It works for Windows 7 too, all versions.  FYI:  There are about 3-4 DLLs that may not reregister in Windows 7 but don't worry it still works.  I had the same problem on my Win7 install and it resolved it for me too.

    Additional FYI:  Don't think you did anything wrong.  We've had this happen on a handful of computers and we use the same image on them all.  You can image 20 computers at the same time and one (1) will have this problem.

    <CODE>

    Title Register Windows DLLs

    regsvr32.exe wuapi.dll
    regsvr32.exe wuaueng.dll
    regsvr32.exe wuaueng1.dll
    regsvr32.exe wucltui.dll
    regsvr32.exe wups.dll
    regsvr32.exe wups2.dll
    regsvr32.exe wuweb.dll
    exit

    <CODE>

    Good Luck


    Helpful nice guy
    • Edited by Kevin Dondrea Wednesday, May 18, 2011 5:07 AM Forgot to add code
    Wednesday, May 18, 2011 5:05 AM
  • Sadly none of the information in this post has worked for me. The problem I have is not restricted to KB974431.

    Running sfc /scannow found nothing to fix and did not deactivate Windows. I have the problem on several x64 PCs and one x86. All are running Win 7 Pro and are connected to a Domain network.

    The regsvr32 updates ran OK except that wuaueng1, wucltui & wuweb don't exist on the x86 PC I am currently trying to fix.

    I've also manually installed HotFix KB947821 but this has had no effect either.

    Thanks.

    Thursday, June 21, 2012 6:22 AM