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Jim Bunton - Failed Win Update

    Question

  • Repetative error:-

    The following not installed
    Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2619340)
    I have run FixIt 3 times - twice reported errors fixed now reports no errors

    BUT te problem persists.

    Have run anti virus chec, have rebooted several times.

    public.Windowsxp_help_and_support posting reply suggest look at KB2619340.log - listed below

    [KB2619340.log]
    LATEST ENTRY

    0.031: ================================================================================
    0.047: 2012/01/06 13:39:34.812 (local)
    0.047: C:\WINDOWS\SoftwareDistribution\Download\41c79c49455fb9805b83113f195a9224\update\update.exe (version 6.3.13.0)
    0.047: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    0.047: Hotfix started with following command line: -q -z -er /ParentInfo:8ba5953edd0a6c4283f2294c69f90272
    0.047: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.062: Return Value From IsMediaCenterPC = 1
    0.062: IsMediaCenterPC returned value( 0x1 ) which is Equal To 0x1
    0.062: Condition succeeded for section PreReq.SingleOp.MediaCenter in Line 1 of PreRequisite
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is Equal To Specified Value
    0.062: First Condition in PreReq.OrOp.MediaCenterVersion Succeeded
    0.062: Condition succeeded for section PreReq.OrOp.MediaCenterVersion in Line 2 of PreRequisite
    18.609: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    18.609: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    18.609: ---- Old Information In The Registry ------
    18.609: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\hashmast.cbd
    18.609: Destination:
    18.609: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\hashmast.cbk
    18.609: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catmast.cbd
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catmast.cbk
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\sysmast.cbd
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\sysmast.cbk
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\hashmast.cbd
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\hashmast.cbk
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catmast.cbd
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catmast.cbk
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\sysmast.cbd
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\sysmast.cbk
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\hashmast.cbd
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\hashmast.cbk
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\catmast.cbd
    18.625: Destination:
    18.625: Source:C:\WINDOWS\system32\CatRoot\catmast.cbk
    18.625: Destination:
    18.656: Source:C:\WINDOWS\system32\CatRoot\sysmast.cbd
    18.656: Destination:
    18.656: Source:C:\WINDOWS\system32\CatRoot\sysmast.cbk
    18.656: Destination:
    18.656: ---- New Information In The Registry ------
    18.656: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\hashmast.cbd
    18.656: Destination:
    18.672: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\hashmast.cbk
    18.672: Destination:
    18.672: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catmast.cbd
    18.672: Destination:
    18.672: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catmast.cbk
    18.672: Destination:
    18.687: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\sysmast.cbd
    18.687: Destination:
    18.687: Source:C:\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\sysmast.cbk
    18.687: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\hashmast.cbd
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\hashmast.cbk
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catmast.cbd
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catmast.cbk
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\sysmast.cbd
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\sysmast.cbk
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\hashmast.cbd
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\hashmast.cbk
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\catmast.cbd
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\catmast.cbk
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\sysmast.cbd
    18.703: Destination:
    18.703: Source:C:\WINDOWS\system32\CatRoot\sysmast.cbk
    18.703: Destination:
    18.703: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    18.718: SetProductTypes: InfProductBuildType=BuildType.IP
    18.718: SetAltOsLoaderPath: No section uses DirId 65701; done.
    18.750: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\41c79c49455fb9805b83113f195a9224\update\update.inf failed
    18.750: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB2619340$
    18.765: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
    18.890: BuildCabinetManifest: update.url absent
    18.890: Starting AnalyzeComponents
    18.890: AnalyzePhaseZero used 0 ticks
    18.890: No c:\windows\INF\updtblk.inf file.
    18.890: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    18.890: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    23.515: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem15.CAT trusts inf c:\windows\inf\oem15.inf of device PCI\VEN_10DE&DEV_0264&SUBSYS_01ED1028&REV_A3\3&2411E6FE&0&51
    27.609: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
    27.625: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
    27.625: Failed to query DriverPath of ROOT\LEGACY_CTSFM2K\0000 0x2
    27.640: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
    27.640: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_KLIF\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
    27.656: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_NM\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_OSSRV\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_PROFOS\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RADIALPOINTIDSDRIVER\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RADIALPOINTIDSEH\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RADIALPOINTIDSFILTER\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RADIALPOINTIDSSHIM\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RADIALPOINTSAFECONNECTDRIVER\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RADIALPOINTSAFECONNECTFILTER\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RADIALPOINTSAFECONNECTSHIM\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_TRUFOS\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
    27.672: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
    31.562: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem37.CAT trusts inf c:\windows\inf\oem37.inf of device USB\VID_05A9&PID_1550\5&21AAA5C7&0&7
    31.687: SetupVerifyInfFile failed with error 0x490 for blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&30640285&4&0000
    32.047: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&30640285&4&0000
    32.078: SetupVerifyInfFile failed with error 0x490 for blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&782E923&2&0000
    32.422: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&782E923&2&0000
    32.984: Failed to query DriverPath of USBPRINT\HPDESKJET_5550\6&B98652B&0&USB001 0x2
    34.109: OEM file scan used 15219 ticks
    34.109: AnalyzePhaseOne: used 15219 ticks
    34.109: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    34.109: AnalyzeComponents: Hotpatching is disabled.
    34.109: AnalyzePhaseTwo used 0 ticks
    34.109: AnalyzePhaseThree used 0 ticks
    34.109: AnalyzePhaseFive used 0 ticks
    34.109: AnalyzePhaseSix used 0 ticks
    34.109: AnalyzeComponents used 15219 ticks
    34.109: Downloading 0 files
    34.109: bPatchMode = FALSE
    34.109: Inventory complete: ReturnStatus=0, 15359 ticks
    34.109: Num Ticks for invent : 15359
    34.109: Allocation size of drive C: is 4096 bytes, free space = 15067176960 bytes
    34.109: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
    34.109: Drive C: free 14369MB req: 5MB w/uninstall: NOT CALCULATED.
    34.109: CabinetBuild complete
    34.109: Num Ticks for Cabinet build : 0
    34.109: DynamicStrings section not defined or empty.
    34.125: FileInUse:: Detection disabled.
    35.125: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
    35.140: Num Ticks for Backup : 1031
    35.140: ArchiveRegistrySettings: ArchiveRegistryNode failed
    35.140: DoInstallation: ArchiveRegistrySettings failed
    35.312: DeRegistering the Uninstall Program -> KB2619340, 2
    35.312: KB2619340 Setup canceled.
    35.312: Update.exe extended error code = 0xf00d

     


    • Edited by Jim Bunton Friday, January 06, 2012 1:16 PM
    Friday, January 06, 2012 1:10 PM

All replies

  • I found this link helpful - it's one to micosoft but much more easily used than most I've tried.

    http://support.microsoft.com:80/kb/910339

    It provides various things to try - with easy to follow instructions.

    Eventually I solved the problem with Microsoft's Fixit Tool. There's a link to it on the link above.

    I ran fixit 3 times in default mode before it stopped diagnosing errors on the third run.

    Eventually I had to run it in non default mode before it actually fixed the problem.

    Here's another link to Microsoft tools which I didn't use but look useful

    Jim Bunton


    Jim Bunton
    Sunday, January 08, 2012 2:49 PM
  • The problem has occured again when a new set of updates became due.

    The following will not install

    Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)
    Security Update for Windows XP (KB2646524)
    Windows Malicious Software Removal Tool - January 2012 (KB890830)

    I have run fixit several times - it keeps reporting the same error - reports it's fixed it then finds the same error

    1. Windows update components must be repaired - fixed

    2. Default windows update locations have changed - checked Repair default windows update locations - NOT RUN!

    No explanation why not run!

    Googled Repair default windows update locations 

    done

    Method 1: Download and install the Windows Update Agent - reports not required

    Method 2: Register the Wups2.dll file - reports success

    Problem still not fixed - updates will not install


    Jim Bunton
    Wednesday, January 11, 2012 1:31 PM
  • I have the same problem.

    Not Installed

     

    Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)
    Update for Microsoft Office 2007 suites (KB2596686)
    Windows Malicious Software Removal Tool - January 2012 (KB890830)
    Security Update for Windows XP (KB2646524)

     

    Thursday, January 12, 2012 3:30 AM
  • Security Update for Windows XP Media Center Edition 2005 Rollup 2 X86 Edition (KB2628259) won't install

    1. Downloaded standalone update via:
    http://www.microsoft.com/download/en/details.aspx?id=28660

    2. Ran standalone update.

    Software Update Installation Wizard

    Updating Your System

    Backing up files

    KB2628259 Setup Error

    KB2628259 Setup could not backup registry key
    HKLM\SOFTWARE\Microsoft\Updates\Windows XP\\SP3\KB2628259
    to file
    C:\WINDOWS\$NtUninstall2628259$\REG00003.  87
    The parameter is incorrect.

    Clicked twice on Retry.

    "You have successfully completed the KB2628259 Setup Wizard."

    Windows Update agrees.

    Thursday, January 12, 2012 8:05 PM
  • It's a standad error for all Updates for "Media Center Edition 2005 Rollup ..." (occuring now for the 3rd time).

    There are two solutions:

    1. Cretae the mentioned registry key manually using "regedit" and let the automatic update do the rest.

    2. Download the update and do what Microsoft itself does with this error: ignore it

     

    Friday, January 13, 2012 10:23 AM
  • 1. Dear Askinfi - thank you for your post - could you please expand on - "Cretae the mentioned registry key manually using "regedit" "

    2. Retrying the failed updates attempting each one individually at

    http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

    This - Windows Malicious Software Removal Tool - January 2012 (KB890830) - has now installed

    These are no longer listed as  updates

    Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)
    Security Update for Windows XP (KB2646524)

    HOWEVER this one is listed -

     

    Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)

    AND guess what - it will not install! (tried reboot and try again)

    Here's a list of Errors in it's install log

    0.187: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    0.187: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    3.062: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    3.062: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    3.062: DoInstallation: CleanPFR failed: 0x2
    3.062: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    c:\windows\softwaredistribution\download\d4d8c9f540715e06eb61c13b33e590e4\update\update.inf failed
    3.078: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
    3.078: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    3.078: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    18.312: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
    18.328: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
    --- and about 40 similar ones -----
    23.593: SetupVerifyInfFile failed with error 0x490 for blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&30640285&4&0000
    23.906: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\blogwc.inf of device
    23.921: SetupVerifyInfFile failed with error 0x490 for blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&782E923&2&0000
    24.218: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\blogwc.inf of device
    24.812: Failed to query DriverPath of USBPRINT\HPDESKJET_5550\6&B98652B&0&USB001 0x2
    27.171: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
    27.234: ArchiveRegistrySettings: ArchiveRegistryNode failed
    27.234: DoInstallation: ArchiveRegistrySettings failed
    27.312: DeRegistering the Uninstall Program -> KB2628259, 2
    27.312: KB2628259 Setup canceled.


    Jim Bunton
    Friday, January 13, 2012 12:31 PM
  • Hi, I had exactly the same problem as Jim with KB2619340 and now again with KB2628259.   Fixit (which I've found good in the past) didn't help.    With KB2619340, eventually I raised a support case with Microsoft and exchanged several emails with a very nice engineer.  The update was failing exactly as Old Vermonter describes , i.e. "Setup could not back up registry key". The MS engineer told me to click "ignore" for this error, and the Update then succeeded.  I fully expect to find the problem+workaround are the same with KB2628259. (Will let u know!).  In a way it's good to know I don't have a unique problem with my PC but on the other hand, there is clearly some underlying problem specific to XP Media Center Edition 2005 Rollup 2 X86 Edition that is interfering with some updates on some machines......

    terracottageezer

    Friday, January 13, 2012 4:12 PM
  • Yes, downloaded the update from http://www.microsoft.com/download/en/details.aspx?id=28660 as stated by Old Vermonter, restarted PC in Safe Mode, ran the Update, when error message appeared clicked "ignore", update completed successfully. Restarted PC and Automatic Update confirms now no outstanding updates. 

    Hope I don't have to do too many more updates this way!

    cheers

    'geezer

    Friday, January 13, 2012 4:42 PM
  • I also downloaded the update from http://www.microsoft.com/download/en/details.aspx?id=28660 but didn't use safe mode just normal start up.

     I got the same message during install and clicked 'retry' once and it worked.

    I had a very similar problem before Christmas, also with a Security Update for Windows XP Media Center Edition 2005 Update Rollup etc. I thought it might be because I upgraded from XP Media Center edition to Professional.

    Sunday, January 15, 2012 6:18 PM
  • XP Media Centre Edition

    Update KB2628259 - just to clarify the issues here.

    This was the last one which refused to install for me.

    Googled msdownloads KB2628259 - the option to download it was provided

    Download it and save it. Then double click the saved file (manual update)

    Give an error - just click Retry. Update then competed with reported success and automatically rebooted.

    Then went to MsUpdate. The success doesn't list as a successful update.

    However, if you proceed with the update procedure it no longer lists as a required update.

     


    Jim Bunton
    Monday, January 16, 2012 6:53 PM
  • Thanks all for your help.  I had lots of failed updates but installed them all one-by-one except these two:

    Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2619340)
    Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)

    Fixed this by creating the registry key as Akinfi suggests (because it looks like this may recur).  Do it like this:

    Start -> Run -> regedit

    Navigate to HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Updates -> Windows XP -> SP3

    R. CLick on SP3 -> New -> Key

    Give it the name KB2628259

    After that the updates both installed.

    Cheers

    Wednesday, January 25, 2012 2:01 AM