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windows 7 anytime upgrade

    Question

  • Im trying to upgrade from Windows 7 Starter to Windows 7 Home Premium on an HP netbook. Service pack 1 is installed. Every time I try, this message comes up.

    "The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key". Please help.

    Saturday, April 02, 2011 2:38 PM

Answers

  • Where did you obtain your Upgrade key?  According to the information @ http://windows.microsoft.com/en-US/windows7/products/windows-anytime-upgrade an upgrade from Basic to Home Premium is a valid route.

    You may have to contact Microsoft directly about this problem.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:20 PM
    Saturday, April 02, 2011 2:57 PM
  • Got it on ebay,in sealed packaging
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:20 PM
    Saturday, April 02, 2011 3:00 PM
  • Are you using an upgrade key?

    If not, you should purshase an upgrade one.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:19 PM
    Saturday, April 02, 2011 3:10 PM
  • yes I am using an upgrade key
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:18 PM
    • Unmarked as answer by angelo 2 Saturday, April 02, 2011 3:32 PM
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:32 PM
    Saturday, April 02, 2011 3:12 PM
  • Are you using an upgrade key?

    If not, you should purshase an upgrade one.

     

    I know for a fact from personal experience that the key does not have to be an "upgrade" key, but it must be a valid key for the version you are upgrading.  I have used full Retail keys and keys from upgrade packages to upgrade existing installs of Windows 7.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by angelo 2 Sunday, April 03, 2011 9:15 AM
    Saturday, April 02, 2011 3:18 PM
  • Angelo - I hate to say this; but there is ample information regarding the acquisition of MS Windows OSs (and other products) from a site such as eBay. More often than not, the product provided (even though it is sealed) does not have the lawful connection points with the product (licenses, hardware configuration patterns, etc.)

    I am all for saving money; however, some things just can't be short-changed. With the world-wide pirating of MS products; MS uses very sophisticated protection methods to help reduce this loss. They are not always effective; but they do help to keep pirating situations from becoming more problematic than it already is.

    As an innocent victim of this type of situation, I certainly feel for your loss...

    • Marked as answer by angelo 2 Sunday, April 03, 2011 9:15 AM
    Saturday, April 02, 2011 5:31 PM
  • Angelo 2,

    I hope you are aware that there are two ways to upgrade Windows 7. A normal upgrade from Windows Vista (supposedly not designed for XP, but works through a keyless custom install) to Windows 7 and a WAU (Windows Anytime Upgrade) from Windows 7 to Windows 7. For your case, A supposed WAU from Windows 7 Starter to Windows 7 Home Premium is a valid path. However, The normal upgrade product key is different from a WAU product key. Although, a full version product key works when used for a Windows Anytime Upgrade; a normal upgrade product key does not work for a WAU from Win7(x) to Win7(y).

    Another thing you can try doing to check if you have a legal product key is to enter the product key on the search bar of any search engine you prefer like www.bing.com. If it comes up with thousands of results then sadly you are a victim of software counterfeiting.

    You may check out Windows 7 Solution Center and check out install, upgrade and activate tab on the left: http://support.microsoft.com/ph/14019#tab2

    Hope this helps and if you have other concerns just reply to this.

     

     


    Sona Microsoft Tech
    • Marked as answer by angelo 2 Sunday, April 03, 2011 9:15 AM
    Sunday, April 03, 2011 8:26 AM

All replies

  • Where did you obtain your Upgrade key?  According to the information @ http://windows.microsoft.com/en-US/windows7/products/windows-anytime-upgrade an upgrade from Basic to Home Premium is a valid route.

    You may have to contact Microsoft directly about this problem.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:20 PM
    Saturday, April 02, 2011 2:57 PM
  • Got it on ebay,in sealed packaging
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:20 PM
    Saturday, April 02, 2011 3:00 PM
  • Are you using an upgrade key?

    If not, you should purshase an upgrade one.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration

    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:19 PM
    Saturday, April 02, 2011 3:10 PM
  • The very last place I would "buy" a Windows 7 upgrade key is eBay.

    If it doesn't work, then you need to let the seller know.  You may have purchased an invalid, bogus, or pirated key.

    This is a problem you must resolve with the seller.  Microsoft is not responsible for items sold on eBay!


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:19 PM
    • Unmarked as answer by angelo 2 Saturday, April 02, 2011 3:32 PM
    Saturday, April 02, 2011 3:12 PM
  • yes I am using an upgrade key
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:18 PM
    • Unmarked as answer by angelo 2 Saturday, April 02, 2011 3:32 PM
    • Marked as answer by angelo 2 Saturday, April 02, 2011 3:32 PM
    Saturday, April 02, 2011 3:12 PM
  • Are you using an upgrade key?

    If not, you should purshase an upgrade one.

     

    I know for a fact from personal experience that the key does not have to be an "upgrade" key, but it must be a valid key for the version you are upgrading.  I have used full Retail keys and keys from upgrade packages to upgrade existing installs of Windows 7.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by angelo 2 Sunday, April 03, 2011 9:15 AM
    Saturday, April 02, 2011 3:18 PM
  • Angelo - I hate to say this; but there is ample information regarding the acquisition of MS Windows OSs (and other products) from a site such as eBay. More often than not, the product provided (even though it is sealed) does not have the lawful connection points with the product (licenses, hardware configuration patterns, etc.)

    I am all for saving money; however, some things just can't be short-changed. With the world-wide pirating of MS products; MS uses very sophisticated protection methods to help reduce this loss. They are not always effective; but they do help to keep pirating situations from becoming more problematic than it already is.

    As an innocent victim of this type of situation, I certainly feel for your loss...

    • Marked as answer by angelo 2 Sunday, April 03, 2011 9:15 AM
    Saturday, April 02, 2011 5:31 PM
  • Angelo 2,

    I hope you are aware that there are two ways to upgrade Windows 7. A normal upgrade from Windows Vista (supposedly not designed for XP, but works through a keyless custom install) to Windows 7 and a WAU (Windows Anytime Upgrade) from Windows 7 to Windows 7. For your case, A supposed WAU from Windows 7 Starter to Windows 7 Home Premium is a valid path. However, The normal upgrade product key is different from a WAU product key. Although, a full version product key works when used for a Windows Anytime Upgrade; a normal upgrade product key does not work for a WAU from Win7(x) to Win7(y).

    Another thing you can try doing to check if you have a legal product key is to enter the product key on the search bar of any search engine you prefer like www.bing.com. If it comes up with thousands of results then sadly you are a victim of software counterfeiting.

    You may check out Windows 7 Solution Center and check out install, upgrade and activate tab on the left: http://support.microsoft.com/ph/14019#tab2

    Hope this helps and if you have other concerns just reply to this.

     

     


    Sona Microsoft Tech
    • Marked as answer by angelo 2 Sunday, April 03, 2011 9:15 AM
    Sunday, April 03, 2011 8:26 AM
  • OK so I tried to upgrade from Windows 7 Home Professional pre-installed on a new laptop. I bought the windows anytime upgrade product key from a store.

     

    I tried to upgrade:

     

    1. Entered key and it was verified

    2. Hit Upgrade - upgrade starts

    3. After a few minutes it stops and said Upgrade has failed - 'go online to resolve' or try again - foolishly I tried again and so lost access to the link forever!

    4. Tried again - this time, accepts key and quickly comes back with 'The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key' - no other alternatives

    5. Search all the forums which say 'tough you bought OEM' or 'you need to download a dvd from msdnaa' - all looks like I've wasted my money

    6. Finally found some blog (*.au) which says JUST RESTART WINDOWS

    7. So I restart windows and it starts the upgrade which completes after another restart - so MS was just trying to scare me all along

    Saturday, August 20, 2011 7:29 AM
  • OK so I tried to upgrade from Windows 7 Home Professional pre-installed on a new laptop. I bought the windows anytime upgrade product key from a store.

     

    I tried to upgrade:

     

    1. Entered key and it was verified

    2. Hit Upgrade - upgrade starts

    3. After a few minutes it stops and said Upgrade has failed - 'go online to resolve' or try again - foolishly I tried again and so lost access to the link forever!

    4. Tried again - this time, accepts key and quickly comes back with 'The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key' - no other alternatives

    5. Search all the forums which say 'tough you bought OEM' or 'you need to download a dvd from msdnaa' - all looks like I've wasted my money

    6. Finally found some blog (*.au) which says JUST RESTART WINDOWS

    7. So I restart windows and it starts the upgrade which completes after another restart - so MS was just trying to scare me all along

    hello please help me i am having the same problem and i dont understand how u fixed it. i dont know what (*.au) means............................. i have took one upgrade back to PC world because it didnt work and the new one i have has the same problem. i have no idea what i am doing wrong. please help. thank you.
    Monday, September 26, 2011 7:21 PM
  • Same thing here, same problem - upgrade failed, then said that my update key was incorrect. Restarted Windows and it just updated. Weird.
    Wednesday, January 18, 2012 5:26 AM
  • OK so I tried to upgrade from Windows 7 Home Professional pre-installed on a new laptop. I bought the windows anytime upgrade product key from a store.

     

    I tried to upgrade:

     

    1. Entered key and it was verified

    2. Hit Upgrade - upgrade starts

    3. After a few minutes it stops and said Upgrade has failed - 'go online to resolve' or try again - foolishly I tried again and so lost access to the link forever!

    4. Tried again - this time, accepts key and quickly comes back with 'The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key' - no other alternatives

    5. Search all the forums which say 'tough you bought OEM' or 'you need to download a dvd from msdnaa' - all looks like I've wasted my money

    6. Finally found some blog (*.au) which says JUST RESTART WINDOWS

    7. So I restart windows and it starts the upgrade which completes after another restart - so MS was just trying to scare me all along

    hello please help me i am having the same problem and i dont understand how u fixed it. i dont know what (*.au) means............................. i have took one upgrade back to PC world because it didnt work and the new one i have has the same problem. i have no idea what i am doing wrong. please help. thank you.

    Are you trying to upgrade to Windows 7 Ultimate from an OEM Windows 7 Professional? Most preinstalled operating systems are volume license copies.

    From Windows 7 Anytime Upgrade to Windows 7

    Home Basic

    Home Premium, Professional, Ultimate

    Home Premium

    Professional, Ultimate

    Professional

    Ultimate

    Starter

    Home Premium, Professional, Ultimate

    Please note: If you have a Windows 7 Professional volume license, you can't use Windows Anytime Upgrade to upgrade to Windows 7 Ultimate.


    Sona Microsoft Tech

    Monday, December 17, 2012 7:03 PM
  • OK so I tried to upgrade from Windows 7 Home Professional pre-installed on a new laptop. I bought the windows anytime upgrade product key from a store.

     

    I tried to upgrade:

     

    1. Entered key and it was verified

    2. Hit Upgrade - upgrade starts

    3. After a few minutes it stops and said Upgrade has failed - 'go online to resolve' or try again - foolishly I tried again and so lost access to the link forever!

    4. Tried again - this time, accepts key and quickly comes back with 'The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key' - no other alternatives

    5. Search all the forums which say 'tough you bought OEM' or 'you need to download a dvd from msdnaa' - all looks like I've wasted my money

    6. Finally found some blog (*.au) which says JUST RESTART WINDOWS

    7. So I restart windows and it starts the upgrade which completes after another restart - so MS was just trying to scare me all along

    hello please help me i am having the same problem and i dont understand how u fixed it. i dont know what (*.au) means............................. i have took one upgrade back to PC world because it didnt work and the new one i have has the same problem. i have no idea what i am doing wrong. please help. thank you.

    Are you trying to upgrade to Windows 7 Ultimate from an OEM Windows 7 Professional? Most preinstalled operating systems are volume license copies.

    From Windows 7 Anytime Upgrade to Windows 7

    Home Basic

    Home Premium, Professional, Ultimate

    Home Premium

    Professional, Ultimate

    Professional

    Ultimate

    Starter

    Home Premium, Professional, Ultimate

    Please note: If you have a Windows 7 Professional volume license, you can't use Windows Anytime Upgrade to upgrade to Windows 7 Ultimate.


    Sona Microsoft Tech

    Most pre-installed systems are O.E.M. (Original Equipment Manufacturer).  They are not Volume License systems and they can use the Windows Anytime Upgrade path.

    Virtually ALL Volume Licenses are used in large organizations.  Volume License systems cannot use the Windows Anytime Upgrade path because it is blocked in those installations.

    The Volume License install media is different than either Retail or O.E.M.  


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Monday, December 17, 2012 9:01 PM