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Error 0x00000709 when setting default printer

    Question

  • Hi,

    When a member of staff tries to set a printer to default we sometimes receive the error '0x00000709'.

    We don't get this error all the time and it is definatley intermittent, logging off and logging back on sometimes resolves it.

    Any ideas how to fix this?

    We are an enviroment with 700+ Windows 7 Professional 32bit computers in so I would prefer not to do a local fix each time it happens.

    Thank you.

    Thursday, September 20, 2012 7:11 AM

Answers

  • Invalid printer name?
    C:\Users\Administrator>err 0x709
    # for hex 0x709 / decimal 1801 :
      SQL_1801_severity_16                                          sql_err
    # Database '%.*ls' already exists.
      ERROR_INVALID_PRINTER_NAME                                    winerror.h
    # The printer name is invalid.
    # 2 matches found for "0x709"

    You might try deleting/re-adding the printer.

    • Marked as answer by Sabrina Shen Wednesday, September 26, 2012 8:35 AM
    Thursday, September 20, 2012 10:13 PM
  • Hi,

    You may restart the Print Spooler service to see how it works. Also, update the printer driver to the latest version with the 32 bit driver. 


    Tracy Cai

    TechNet Community Support

    • Marked as answer by Sabrina Shen Wednesday, September 26, 2012 8:35 AM
    Friday, September 21, 2012 5:56 AM

All replies

  • Have you checked the event viewer on those computer to see if you can find more info on the error?
    Thursday, September 20, 2012 3:55 PM
  • Invalid printer name?
    C:\Users\Administrator>err 0x709
    # for hex 0x709 / decimal 1801 :
      SQL_1801_severity_16                                          sql_err
    # Database '%.*ls' already exists.
      ERROR_INVALID_PRINTER_NAME                                    winerror.h
    # The printer name is invalid.
    # 2 matches found for "0x709"

    You might try deleting/re-adding the printer.

    • Marked as answer by Sabrina Shen Wednesday, September 26, 2012 8:35 AM
    Thursday, September 20, 2012 10:13 PM
  • Hi,

    You may restart the Print Spooler service to see how it works. Also, update the printer driver to the latest version with the 32 bit driver. 


    Tracy Cai

    TechNet Community Support

    • Marked as answer by Sabrina Shen Wednesday, September 26, 2012 8:35 AM
    Friday, September 21, 2012 5:56 AM
  • I too have this problem.  I am a small home business user with one desktop (Windows 7, 64 bit) and 2 laptop computers with a networked Xerox Color-Qube printer. This has happened on my desktop only, the laptops both work prefectly.  I have downloaded a new printer driver, deleted and re-added the printer, checked the port and printer address etc (several times) to no avail, don't know how to "restart thePrint Spooler service to see how it works".  I use Office 2010, which allows me to select the printer before clicking Print and this then prints.  When I try to print a pdf using Adobe) which has no such facility, it won't print.  Help, Please
    • Proposed as answer by alizbazi Monday, October 29, 2012 6:39 AM
    Monday, October 22, 2012 1:41 PM
  • I have the same problem when trying to print pdf files and excel.  No problem with word documents.  I paid for and downloaded "ErrorEnd".  No difference.  Still get the same problem but now poorer.  So frustrating
    Friday, November 09, 2012 5:31 PM