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cannot print documents from windows 7 to a network printer attached to Mac computer; but can print test page !

Answers

  •  

    Hi,

     

    Please open Notepad and type some character, and then print the file for a test. Can the document in Notepad be printed successfully? If not, I suggest you remove the network printer and recreate a new one to check the result.

     

    If there is any error message, please upload it

     

    Thanks,

    Novak

     

    • Marked as answer by Novak Wu Monday, January 25, 2010 2:43 AM
    Monday, January 18, 2010 2:16 AM

All replies

  •  

    Hi,

     

    Please open Notepad and type some character, and then print the file for a test. Can the document in Notepad be printed successfully? If not, I suggest you remove the network printer and recreate a new one to check the result.

     

    If there is any error message, please upload it

     

    Thanks,

    Novak

     

    • Marked as answer by Novak Wu Monday, January 25, 2010 2:43 AM
    Monday, January 18, 2010 2:16 AM
  • thanks, will give it a try.
    kohlrao
    Monday, January 18, 2010 3:00 AM