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Got a Memory configuration error but don't know why...

    Question

  • I have a brand new computer w/ twin ATI 8650's running crossfire, & Windows 7 and was playing a FPS game, when suddenly all of my monitors just went black and lost their signal. I ended up having to hard reboot the computer more than once to get anything to come back up on the monitor. When it finally rebooted I got this message:
    YOUR SYSTEMS MEMORY CONFIGURATION HAS CHANGED SINCE IT ENTERED HIBERNATION. IF YOU PROCEED THE DATA NEEDED TO RESUME FROM HIBERNATION WILL BE LOST. TO PRESERVE THIS DATA TURN OFF THE SYSTEM POWER, RESTORE THE ORGINAL MEMORY CONFIGURATION, AND THEN REBOOT THE SYSTEM. OTHERWISE PRESS ENTER TO DELETE RESTORATION DATA AND PROCEED TO SYSTEM BOOT MENU.
    I just hit enter ‘cause I wasn’t sure what to do. I had 12 GB of memory, and it says I still have 12 GB, but loading times, etc are definately longer now. I did not do anything with my memory at all. Do you know why I would have gotten this message and how I might diagnose any problems?? Thanks
    Friday, March 18, 2011 12:36 PM

Answers

All replies

  • Please run msconfig.exe and check if it is limited to a lower value.
    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Friday, March 18, 2011 1:31 PM
  • Sorry, could you give me a little more details. Once I run MSconfig, there are a bunch of options.Can you tell me how to do what you describe and what I'm looking for?  thanks.
    Friday, March 18, 2011 2:57 PM
  • look into the advanced options under boot. There is an option to limit the RAM. Uncheck it if it is set.


    André


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Friday, March 18, 2011 3:06 PM
  • It was not checked....

    Friday, March 18, 2011 3:18 PM
  • I note specifically that my load times for my FPS sved games has gone from about 5 seconds to about 30 now. Could that be an issue with the video cards? If so, what is the best way to test that both of them are still working. Also, if I'm running crosfire, and one of the cards bit the dust, would my graphics just stop working, or would the one working card just take over? 
    Friday, March 18, 2011 3:27 PM
  • what have you done the last days? Have you tried the system restore to an older point where everything worked?

    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Friday, March 18, 2011 8:31 PM
  • Hi,

     

    Since the computer didn't shut down properly, the data such as your game in memory didn't be saved and restored. After reboot, the computer should perform properly.

     

    Now I suggest performing a memory diagnose.

     

    http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer

     

    If there is no error in memory, update the latest graphic driver and BIOS from the manufacture's site.

     

    Here is a tool to monitor memory size. Hope it helps.

     

    http://msdn.microsoft.com/en-us/windows/hardware/gg463425

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Friday, March 25, 2011 6:47 AM
    Monday, March 21, 2011 9:56 AM
    Moderator
  • I am getting the same error message.  I have run diagnostics and it passes with flying colors.  It started to happen after the computer fell from a short distance.  Previously, I hit <ENTER> and I lost several drivers and other settings which took sometime to fix.  I cannot seem to find what is causing this error. Does anyone have any ideas as I get this error every time the computer goes into hibernation?

    How does one go about restoring the original memory configuration an the error msg instructs if one waste to preserve the data?

    Thank you in advance,

    SBPomeroy


    • Edited by SBPomeroy Friday, December 07, 2012 5:14 PM
    Friday, December 07, 2012 5:09 PM
  • First off, I would open it up and be sure the RAM and all wired connections are fully seated.  If the RAM is on the hairy edge of connection due to being jarred, almost anything could happen.

    .

    NOTE: If you are not experienced in doing this, get someone who is to do it for you.  It is extremely easy to fry parts if you do not take sufficient static discharge precautions.

    Friday, December 07, 2012 5:38 PM
  • Yeah, I upgraded the memory last year.  I did check all four RAM slots. All seated.  Since, I lost drivers last time I chose to delete the memory configuration, I wonder if this was really HD related damage to the drive surface due to the fall.  Lo and behold, CHKDSK found some errors.  I let it fix the errors and knock on wood, I have not had any error since then. I also changed the power settings to not allow computer to hybernate.  Once I am somewhat confident that the memory error has stopped, I will allow laptop to hybernate when lid is closed (like it was before this started).   Crossing fingers, crossing toes, heck I'all even cross my eyes that this works.

    SBP

    • Proposed as answer by SBPomeroy Wednesday, December 12, 2012 8:44 PM
    • Unproposed as answer by SBPomeroy Wednesday, December 12, 2012 8:44 PM
    • Proposed as answer by SBPomeroy Thursday, December 13, 2012 7:53 PM
    Wednesday, December 12, 2012 1:28 PM