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0xc1900101 - 0x30018 Error during update -> restore Win8

    Question

  • Hey,

    I've tried to install the Win 8.1 Update via the Windows Store and got the 0xc1900101 - 0x30018 several times after the PC restarted at the ending of the update.

    I know that several users solved this with disabling drivers, so I did some suggestions I've found.

    1. Disabling AV (Kaspersky)

    2. Disabling LAN Controllers

    3. Uninstalling DAEMON Tools, TuneUp

    4.

    --> DISM.exe /Online /Cleanup-image /Restorehealth

    --> sfc /scannow  

    --> wsreset.exe

    5. Trying to repair Windows Update itself via "WindowsUpdateDiagnostic.diagcab"

    6. Disabling AIDA

    7. Disabling all components from my ASUS motherboard

    some other things I can't remember...

    For your information, I don't want to install Windows 8.1 from scratch, as I have too many programs and I never had problems with installing an OS for this system (Win7, Win8).

    Thanks for the help

    UpdateLog:
    2013-10-17	21:31:41:150	5840	25f4	Handler	Deleting setup file '9600.16415.winblue_refresh.130928-2229_x64fre_client_Professionalwmc_gdr_de-de-IR1_CPWMCA_X64FRER_DE-DE_ESD.esd'
    2013-10-17	21:31:41:150	5840	25f4	Handler	  : Installer completed. Process return code = 0x00000000, result = 0x00000000, callback pending = true
    2013-10-17	21:31:41:157	5840	25f4	Handler	:::::::::
    2013-10-17	21:31:41:157	5840	25f4	Handler	::  END  ::  Handler: Windows Setup Install
    2013-10-17	21:31:41:157	5840	25f4	Handler	:::::::::::::
    2013-10-17	21:31:41:162	1064	3218	AU	Preventing expiration of polled reporting events until next restart
    2013-10-17	21:31:41:173	1064	3218	Agent	*********
    2013-10-17	21:31:41:173	1064	3218	Agent	**  END  **  Agent: Installing updates [CallerId = WSAcquisition]
    2013-10-17	21:31:41:173	1064	3218	Agent	*************
    2013-10-17	21:31:43:159	1064	 40	Report	REPORT EVENT: {7FFACF7E-F753-443F-A260-896F9107D234}	2013-10-17 21:31:43:159+0200	1	201 [AGENT_INSTALLING_PENDING]	101	{17C0EC46-9BED-4791-8E58-D2BE1680F82D}	1	0	WSAcquisition	Success	Content Install	Installation pending.
    2013-10-17	21:31:43:159	1064	 40	Report	WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
    2013-10-17	21:31:43:160	1064	 40	Report	WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
    2013-10-17	21:31:43:160	1064	 40	Report	CWERReporter finishing event handling. (00000000)
    2013-10-17	21:31:43:161	1064	 40	Report	WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
    2013-10-17	21:31:43:225	1064	 40	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "consoreds fe2.ws.microsoftconsored/v6/ClientWebService/client.asmx"
    2013-10-17	21:31:43:227	1064	 40	PT	WARNING: Cached cookie has expired or new PID is available
    2013-10-17	21:31:44:153	1064	 40	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx"
    2013-10-17	21:31:44:154	1064	 40	Report	Uploading 1 events using cached cookie, reporting URL = consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx
    2013-10-17	21:31:44:461	1064	 40	Report	Reporter successfully uploaded 1 events.
    2013-10-17	21:32:48:971	1064	4248	Shutdwn	Checking to see whether install at shutdown is appropriate
    2013-10-17	21:32:48:971	1064	4248	Shutdwn	user declined update at shutdown
    2013-10-17	21:32:48:986	1064	4248	AU	AU initiates service shutdown
    2013-10-17	21:32:48:986	1064	4248	AU	###########  AU: Uninitializing Automatic Updates  ###########
    2013-10-17	21:32:48:986	1064	4248	WuTask	Uninit WU Task Manager
    2013-10-17	21:32:48:986	1064	4248	WuTask	ScheduledInstallTaskHandler, setting scheduled install attempt time to 2013-10-20 19:32:48.
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Agent	Sending shutdown notification to client
    2013-10-17	21:32:50:236	1064	4248	Report	CWERReporter finishing event handling. (00000000)
    2013-10-17	21:32:50:924	1064	4248	Service	*********
    2013-10-17	21:32:50:924	1064	4248	Service	**  END  **  Service: Service exit [Exit code = 0x240001]
    2013-10-17	21:32:50:924	1064	4248	Service	*************
    2013-10-17	22:08:45:898	1036	154c	Misc	===========  Logging initialized (build: 7.8.9200.16693, tz: +0200)  ===========
    2013-10-17	22:08:45:914	1036	154c	Misc	  = Process: C:\WINDOWS\system32\svchost.exe
    2013-10-17	22:08:45:914	1036	154c	Misc	  = Module: c:\windows\system32\wuaueng.dll
    2013-10-17	22:08:45:883	1036	154c	Service	*************
    2013-10-17	22:08:45:914	1036	154c	Service	** START **  Service: Service startup
    2013-10-17	22:08:45:914	1036	154c	Service	*********
    2013-10-17	22:08:46:070	1036	154c	Agent	  * WU client version 7.8.9200.16693
    2013-10-17	22:08:46:086	1036	154c	Agent	  * Base directory: C:\WINDOWS\SoftwareDistribution
    2013-10-17	22:08:46:086	1036	154c	Agent	  * Access type: No proxy
    2013-10-17	22:08:46:117	1036	154c	Service	UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
    2013-10-17	22:08:46:117	1036	154c	Service	UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
    2013-10-17	22:08:46:117	1036	154c	Agent	  * Network state: Connected
    2013-10-17	22:08:46:180	1036	154c	Service	UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
    2013-10-17	22:08:46:180	1036	154c	Service	UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
    2013-10-17	22:08:48:008	1036	154c	Agent	***********  Agent: Initializing global settings cache  ***********
    2013-10-17	22:08:48:008	1036	154c	Agent	  * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2013-10-17	22:08:48:008	1036	154c	Agent	  * WSUS server: <NULL>
    2013-10-17	22:08:48:008	1036	154c	Agent	  * WSUS status server: <NULL>
    2013-10-17	22:08:48:008	1036	154c	Agent	  * Target group: (Unassigned Computers)
    2013-10-17	22:08:48:008	1036	154c	Agent	  * Windows Update access disabled: No
    2013-10-17	22:08:48:539	1036	154c	WuTask	WuTaskManager delay initialize completed successfully..
    2013-10-17	22:08:48:695	1036	154c	Report	WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
    2013-10-17	22:08:48:695	1036	154c	Report	CWERReporter::Init succeeded
    2013-10-17	22:08:48:695	1036	154c	Agent	***********  Agent: Initializing Windows Update Agent  ***********
    2013-10-17	22:08:48:805	1036	154c	DnldMgr	Download manager restoring 0 downloads
    2013-10-17	22:08:48:977	1036	154c	AU	###########  AU: Initializing Automatic Updates  ###########
    2013-10-17	22:08:48:992	1036	154c	AU	Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
    2013-10-17	22:08:48:992	1036	154c	AU	AIR Mode is disabled
    2013-10-17	22:08:48:992	1036	154c	AU	  # Approval type: Scheduled (User preference)
    2013-10-17	22:08:48:992	1036	154c	AU	  # Auto-install minor updates: Yes (User preference)
    2013-10-17	22:08:48:992	1036	154c	AU	  # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-install notify)
    2013-10-17	22:08:48:992	1036	154c	AU	  # Will interact with non-admins (Non-admins are elevated (User preference))
    2013-10-17	22:08:49:289	1036	704	Report	WARNING: PostReboot: Failed to update the history status: 0x80248FFF
    2013-10-17	22:08:49:711	1036	154c	AU	WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
    2013-10-17	22:08:49:758	1036	154c	WuTask	ScheduledInstallTaskHandler, setting scheduled install attempt time to 2013-10-20 19:32:48.
    2013-10-17	22:08:50:133	1036	704	Report	***********  Report: Initializing static reporting data  ***********
    2013-10-17	22:08:50:133	1036	704	Report	  * OS Version = 6.2.9200.0.0.65792
    2013-10-17	22:08:50:133	1036	704	Report	  * OS Product Type = 0x00000067
    2013-10-17	22:08:50:164	1036	704	Report	  * Computer Brand = System manufacturer
    2013-10-17	22:08:50:164	1036	704	Report	  * Computer Model = System Product Name
    2013-10-17	22:08:50:164	1036	704	Report	  * Platform Role = 1
    2013-10-17	22:08:50:164	1036	704	Report	  * AlwaysOn/AlwaysConnected (AOAC) = 0
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Revision = 3603
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Name = BIOS Date: 11/09/12 11:39:37 Ver: 36.03
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Release Date = 2012-11-09T00:00:00
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Sku Number = SKU
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Vendor = American Megatrends Inc.
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Family = To be filled by O.E.M.
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Major Release = 4
    2013-10-17	22:08:50:164	1036	704	Report	  * Bios Minor Release = 6
    2013-10-17	22:08:50:164	1036	704	Report	  * Locale ID = 1031
    2013-10-17	22:08:51:977	1036	154c	AU	The system has been restored. Hence triggering AU detection through DetectNow API.
    2013-10-17	22:08:52:008	1036	154c	AU	AU finished delayed initialization
    2013-10-17	22:08:52:055	1036	154c	AU	#############
    2013-10-17	22:08:52:055	1036	154c	AU	## START ##  AU: Search for updates
    2013-10-17	22:08:52:055	1036	154c	AU	#########
    2013-10-17	22:08:52:055	1036	154c	AU	<<## SUBMITTED ## AU: Search for updates  [CallId = {8FAA072F-2914-4539-8C00-1C3F93326F7D} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2013-10-17	22:08:52:055	1036	154c	Agent	SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
    2013-10-17	22:08:52:055	1036	154c	AU	<<## SUBMITTED ## AU: Search for updates  [CallId = {81C2824C-F3E9-40DE-AA7E-CD012DC700BE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2013-10-17	22:08:54:462	1036	1588	Agent	*************
    2013-10-17	22:08:54:462	1036	1588	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-10-17	22:08:54:462	1036	1588	Agent	*********
    2013-10-17	22:08:54:462	1036	1588	Agent	  * Online = No; Ignore download priority = No
    2013-10-17	22:08:54:462	1036	1588	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-10-17	22:08:54:462	1036	1588	Agent	  * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    2013-10-17	22:08:54:462	1036	1588	Agent	  * Search Scope = {Machine & All Users}
    2013-10-17	22:08:54:462	1036	1588	Agent	  * Caller SID for Applicability: S-1-5-18
    2013-10-17	22:10:15:765	1036	1584	Report	REPORT EVENT: {AE6BB5A0-D465-4377-A04C-3C13BC01BAB5}	2013-10-17 22:08:50:633+0200	1	204 [AGENT_INSTALLING_FAILED_POST_REBOOT]	101	{17C0EC46-9BED-4791-8E58-D2BE1680F82D}	1	c1900101	WSAcquisition	Failure	Content Install	Installation Failure Post Reboot.
    2013-10-17	22:10:15:765	1036	1584	Report	REPORT EVENT: {1FF97B0D-C6D8-41DE-A2DA-C3C9C9F1F0A9}	2013-10-17 22:08:52:008+0200	1	202 [AU_REBOOT_COMPLETED]	102	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Content Install	Reboot completed.
    2013-10-17	22:10:24:332	1036	1584	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2013-10-17	22:10:24:332	1036	1584	Report	WER Report sent: 7.8.9200.16693 0xc1900101(0x30018) 17C0EC46-9BED-4791-8E58-D2BE1680F82D Install 101 Unmanaged
    2013-10-17	22:10:24:332	1036	1584	Report	CWERReporter finishing event handling. (00000000)
    2013-10-17	22:10:24:332	1036	1584	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\117CAB2D-82B1-4B5A-A08C-4D62DBEE7782\wuredir.cab:
    2013-10-17	22:10:24:894	1036	1584	Misc	 Microsoft signed: Yes
    2013-10-17	22:10:24:894	1036	1584	Misc	 Infrastructure signed: Yes
    2013-10-17	22:10:24:894	1036	1584	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "consoreds fe2.ws.microsoftconsored/v6/ClientWebService/client.asmx"
    2013-10-17	22:11:27:500	1036	1584	PT	WARNING: Cached cookie has expired or new PID is available
    2013-10-17	22:11:28:797	1036	1584	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx"
    2013-10-17	22:11:28:797	1036	1584	Report	Uploading 1 events using cached cookie, reporting URL = consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx
    2013-10-17	22:11:29:453	1036	1584	Report	Reporter successfully uploaded 1 events.
    2013-10-17	22:11:31:375	1036	1588	Driver	Matched driver to device PCI\VEN_8086&DEV_0122&SUBSYS_844D1043&REV_09
    2013-10-17	22:11:31:375	1036	1588	Driver	Status: 0x180200a, ProblemNumber: 00000000
    2013-10-17	22:11:31:375	1036	1588	Driver	Matched driver to device PCI\VEN_10DE&DEV_1183&SUBSYS_11831569&REV_A1
    2013-10-17	22:11:31:375	1036	1588	Driver	Status: 0x180200a, ProblemNumber: 00000000
    2013-10-17	22:11:37:344	1036	1588	Agent	Update {037A60AA-425B-497C-9FF0-EF85547911E5}.203 is pruned out due to potential supersedence
    2013-10-17	22:11:37:344	1036	1588	Agent	  * Added update {D528D50B-791A-4567-A497-ADEB35EA645B}.200 to search result
    2013-10-17	22:11:37:344	1036	1588	Agent	  * Added update {3C8EBF2A-9544-4C58-8415-270C3DB7394A}.201 to search result
    2013-10-17	22:11:37:344	1036	1588	Agent	  * Added update {8A559142-0209-4DEF-B49A-151363911378}.201 to search result
    2013-10-17	22:11:37:344	1036	1588	Agent	  * Added update {D1C38DB0-9632-4EF9-9311-B46671A4A82E}.200 to search result
    2013-10-17	22:11:37:344	1036	1588	Agent	  * Added update {C611E0EF-F045-465C-9EE9-E05FCDD7308A}.200 to search result
    2013-10-17	22:11:37:344	1036	1588	Agent	  * Found 5 updates and 80 categories in search; evaluated appl. rules of 2207 out of 3993 deployed entities
    2013-10-17	22:11:37:360	1036	1588	Agent	*********
    2013-10-17	22:11:37:360	1036	1588	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-10-17	22:11:37:360	1036	1588	Agent	*************
    2013-10-17	22:11:37:360	1036	1588	Agent	*************
    2013-10-17	22:11:37:360	1036	1588	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-10-17	22:11:37:360	1036	1588	Agent	*********
    2013-10-17	22:11:37:360	1036	1588	Agent	  * Online = No; Ignore download priority = No
    2013-10-17	22:11:37:360	1036	1588	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2013-10-17	22:11:37:360	1036	1588	Agent	  * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
    2013-10-17	22:11:37:360	1036	1588	Agent	  * Search Scope = {Machine & All Users}
    2013-10-17	22:11:37:360	1036	1588	Agent	  * Caller SID for Applicability: S-1-5-18
    2013-10-17	22:11:37:360	1036	450	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {8FAA072F-2914-4539-8C00-1C3F93326F7D} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2013-10-17	22:11:37:360	1036	450	AU	  # 5 updates detected
    2013-10-17	22:11:37:376	1036	450	AU	#########
    2013-10-17	22:11:37:376	1036	450	AU	##  END  ##  AU: Search for updates  [CallId = {8FAA072F-2914-4539-8C00-1C3F93326F7D} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
    2013-10-17	22:11:37:376	1036	450	AU	#############
    2013-10-17	22:11:38:063	1036	1588	Agent	  * Found 0 updates and 37 categories in search; evaluated appl. rules of 73 out of 199 deployed entities
    2013-10-17	22:11:38:063	1036	1588	Agent	*********
    2013-10-17	22:11:38:063	1036	1588	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-10-17	22:11:38:063	1036	1588	Agent	*************
    2013-10-17	22:11:38:063	1036	450	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {81C2824C-F3E9-40DE-AA7E-CD012DC700BE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2013-10-17	22:11:38:063	1036	450	AU	  # 0 updates detected
    2013-10-17	22:11:38:063	1036	450	AU	#########
    2013-10-17	22:11:38:063	1036	450	AU	##  END  ##  AU: Search for updates  [CallId = {81C2824C-F3E9-40DE-AA7E-CD012DC700BE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2013-10-17	22:11:38:063	1036	450	AU	#############
    2013-10-17	22:11:38:063	1036	450	AU	All AU searches complete.
    2013-10-17	22:11:38:079	1036	450	WuTask	ScheduledInstallTaskHandler, setting scheduled install attempt time to 2013-10-20 19:32:48.


    OS: Windows 8 Pro x64

    Mainboard: Asus P8Z68 Deluxe

    CPU: Intel Core i7 2600k 4x4,5GHz OC'ed

    GPU: Nvidia GeForce GTX 660 TI OC'ed

    RAM: Corsair Vengeance 16GB 1600MHz OC'ed


    • Edited by Mr.Puma Friday, October 18, 2013 7:57 PM
    Friday, October 18, 2013 7:57 PM

Answers

  • I fixed it with these things:

    1. Uninstalling DAEMON Tools, TuneUp
    2. via CMD (as admin) -> DISM.exe /Online /Cleanup-image /Restorehealth
    3. Disabling Intel LAN, Azalia Audio, USB 3.0 via BIOS
    • Marked as answer by Mr.Puma Saturday, October 19, 2013 1:59 PM
    Saturday, October 19, 2013 1:59 PM

All replies

  • Maybe a dumb question.. where is the update log, I didnt see it in %temp%.. Im getting the same error.. during the hardware detection state i got an IRQL error.
    Saturday, October 19, 2013 12:34 AM
  • I called Microsoft about this problem.  Microsoft tech support (EJ)  told me that if I pay $99 for their support, they can guarantee to fix the problem.

    So the solution is pay $99 for the free upgrade.

    Saturday, October 19, 2013 3:05 AM
  • I ve the same situtaion with this error code, I tried all I've found on the net: always new error codes coming.., but nothing changed: black screen with blinking cursor... ): The preview version I haven't problem.. I've bought this win8 pro software, but I don't want pay for the support sorry.. 

    OS: windows 8 Pro  x64

    Mainboard: Gigabyte 790FXTA-UD5

    CPU: AMD Phenom II x6 1100T 6x3,3 GHz

    GPU: GB Nvidia 780 GTX + Gainward nvidia 470 GTX (physx)

    RAM: Corsair Vengeance 16 GB 1600 MHz

    • Proposed as answer by pkrisz Saturday, October 19, 2013 11:28 AM
    • Unproposed as answer by Mr.Puma Saturday, October 19, 2013 1:58 PM
    Saturday, October 19, 2013 11:10 AM
  • I fixed it with these things:

    1. Uninstalling DAEMON Tools, TuneUp
    2. via CMD (as admin) -> DISM.exe /Online /Cleanup-image /Restorehealth
    3. Disabling Intel LAN, Azalia Audio, USB 3.0 via BIOS
    • Marked as answer by Mr.Puma Saturday, October 19, 2013 1:59 PM
    Saturday, October 19, 2013 1:59 PM
  • I have the same 0xc1900101 - 0x30018 Error.
    Problem was in pci-e card (asus N 53 dual band). I pulled it out of the motherboard and put another card (d-link DWA-525) and successfully install windows 8.1
    p.s. Sorry for my english.
    • Proposed as answer by illafam Sunday, October 20, 2013 2:59 PM
    Saturday, October 19, 2013 2:58 PM
  • I have the same 0xc1900101 - 0x30018 Error.
    Problem was in pci-e card (asus N 53 dual band). I pulled it out of the motherboard and put another card (d-link DWA-525) and successfully install windows 8.1
    p.s. Sorry for my english.

    I have that same wireless adapter. Do I need to physically pull it out or can I just disable it in settings?
    Sunday, October 20, 2013 11:52 AM
  • hey

    i did have the same with my asus notebook k72f

    it was a driverproblem

    after updating my drivers with UNIBLUE driverscanner  (it found 15 updates ) i had 7 days ago a complete new instalation of w8

    i restarted w8.1 in the store

    when it restarts the computer turn off the wlan

    after waiting a while  it updated w8 to w8.1

    hope that it wil work for  some

    • Proposed as answer by jaro25 Sunday, October 20, 2013 2:17 PM
    Sunday, October 20, 2013 2:15 PM
  • Thanks! I had the same card(N53), pulled it and my update was successful.
    Sunday, October 20, 2013 3:00 PM
  • Hi,

    I faced the same issue and error codes. It was related to drivers. I finally retried after having deconnected all peripherals and disabled AVAST antivirus and it succeeded. Worth to try.

    Monday, October 21, 2013 7:49 PM
  • Easiest is disable the LAN regardless of the brand of the card or the version of the drive it is running. This did the trick for a Sony All in one "Model SLV"
    Saturday, October 26, 2013 9:08 PM
  • Thanks! I had the same card(N53), pulled it and my update was successful.

    Was curious at what point do you pull the card out? Thank you
    Monday, November 11, 2013 5:56 AM
  • If your issue hasn't been resolved yet, I would suggest contacting Microsoft Technical Support for a Level 2 Technician. They should generate you a Windows 8.1 Key and do the upgrade manually. I had a similar issue and they took care of it in a few hours.

    Hope that helps

    Wednesday, January 08, 2014 12:23 AM
  • IRQL... what else was there? like mine said video init failure (meaning video card)
    Wednesday, January 08, 2014 12:25 AM
  • I called Microsoft about this problem.  Microsoft tech support (EJ)  told me that if I pay $99 for their support, they can guarantee to fix the problem.

    So the solution is pay $99 for the free upgrade.

    Call them back and tell them that it is under warranty as that free upgrade offers a 3 month warranty on that license. They are being much more lenient now as they realize that its a big glitch on their part
    Wednesday, January 08, 2014 12:26 AM