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Can't install Virtual PC Integration Components wXPSP3 virtual machine

    Question

  • Install fails when trying to install one of the drivers - vpcgbus.inf.  I tried installing the driver manually and I get this error:
    Fatal error during install.  The device status in the properties of the devices are:

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    Any ideas?


    Below is the relevant part of the log file from the MSI install

    ction 16:08:31: RegisterProduct. Registering product
    RegisterProduct: {B0950C40-269A-11DD-BD0B-0800200C9A66}
    Action 16:08:31: PublishFeatures. Publishing Product Features
    PublishFeatures: Feature: VAudio
    PublishFeatures: Feature: VMServicesFeature
    PublishFeatures: Feature: VideoDriver
    PublishFeatures: Feature: OSSupportFiles
    PublishFeatures: Feature: MouIntFeature
    PublishFeatures: Feature: VPCBus
    PublishFeatures: Feature: VPCUSB
    PublishFeatures: Feature: VWAGPDll
    PublishFeatures: Feature: VWARedirectExe
    Action 16:08:31: PublishProduct. Publishing product information
    1: VMAdds.ico 
    1: {B0950C40-269A-11DD-BD0B-0800200C9A66} 
    Action 16:08:31: CA_RollbackInstallWindowsNTVMServicesDriver. 
    Action 16:08:31: CA_RollbackInstallVideoDriver. 
    Action 16:08:31: CA_RollbackInstallVPCBusDriver. 
    Action 16:08:31: CA_RollbackEnableAllRAILSettings. 
    Action 16:08:31: CA_ChangeVMServicesServiceRecoveryOptions. 
    Action 16:08:31: CA_InstallVideoDriver. 
    Action 16:08:38: CA_RollbackInstallMouseIntegrationFilterDriver. 
    Action 16:08:38: CA_RollbackInstallVPCUSBDriver. 
    Action 16:08:38: CA_InstallMouseIntegrationFilterDriver. 
    Action 16:08:39: CA_DisableVAudio. 
    Action 16:08:40: CA_InstallVPCBusDriver. 
    VPCBUS: Done Get System Folder Location
    
    VPCBUS: UpdateDriverForPlugAndPlayDevices using C:\Program Files\Virtual PC Integration Components\VPCGBus.inf
    
    VPCBUS: UpdateDriverForPlugAndPlayDevices failed with 1603 
    
    Action ended 16:08:49: InstallFinalize. Return value 3.
    Action 16:08:49: Rollback. Rolling back action:
    Rollback: CA_InstallVPCBusDriver
    Rollback: CA_DisableVAudio
    Rollback: CA_InstallMouseIntegrationFilterDriver
    Rollback: CA_RollbackInstallVPCUSBDriver
    Rollback: CA_RollbackInstallMouseIntegrationFilterDriver
    Rollback: CA_InstallVideoDriver
    Rollback: CA_ChangeVMServicesServiceRecoveryOptions
    Rollback: CA_RollbackEnableAllRAILSettings
    Rollback: CA_RollbackInstallVPCBusDriver
    VPCBUS: SetupCopyOEMInf failed with 2
    
    Rollback: CA_RollbackInstallVideoDriver
    Rollback: CA_RollbackInstallWindowsNTVMServicesDriver
    VMSRVC_Uninstall: Could not get driver handle.
    Rollback: Publishing product information
    Rollback: Publishing Product Features
    Rollback: Registering product
    Rollback: Starting services
    Rollback: Installing new services
    Rollback: Writing system registry values
    Rollback: CA_ExecuteCDEjectNT
    Rollback: Copying new files
    Rollback: Deleting services
    Rollback: Stopping services
    Rollback: Updating component registration
    Rollback: CA_RestoreMouseDriverOnMajorUpgrade
    Action ended 16:08:57: INSTALL. Return value 3.
    Thursday, July 16, 2009 11:38 PM

Answers

All replies

  • Can you manually uninstall the VPCBus device in the guest, and try installing integration components again?
    "This posting is provided "AS IS" with no warranties, and confers no rights. You assume all risk for your use."
    Friday, July 17, 2009 3:13 AM
  • Why don't you use the Virtual XP provided by Microsoft? IIRC it already has the integration components already installed.
    Friday, July 17, 2009 3:30 AM
  • Can you manually uninstall the VPCBus device in the guest, and try installing integration components again?
    "This posting is provided "AS IS" with no warranties, and confers no rights. You assume all risk for your use."

    I tried that multiple times.  I'm going to try safe mode today.
    Friday, July 17, 2009 2:58 PM
  • Why don't you use the Virtual XP provided by Microsoft? IIRC it already has the integration components already installed.

    I need to use the volume licensing media my firm owns.
    Friday, July 17, 2009 2:58 PM
  • Please let us know if you have been able to get thro' this issue.

    Thanks
    Nitin
    Tuesday, July 21, 2009 12:09 PM
    Moderator
  • Please let us know if you have been able to get thro' this issue.

    Thanks
    Nitin

    I haven't.  Still seeing the issue.
    Tuesday, July 21, 2009 12:34 PM
  • Hi,

    Is there any software installed on XP, other than in-box default components ?
    I presume that the Uninstall->Restart->Install steps are not working for you.

    Thanks
    Nitin
    Wednesday, July 22, 2009 9:27 AM
    Moderator
  • Hi,

    Is there any software installed on XP, other than in-box default components ?
    I presume that the Uninstall->Restart->Install steps are not working for you.

    Thanks
    Nitin
    Install/reinstall does not work. This is our standard image. We have approximately 25 applications on our image. The same image works fine with Virtual PC 2007.
    Wednesday, July 22, 2009 2:58 PM
  • Hi

    Can you try this -
    1. Go to Device Manager.
    2. Manually uninstall the VPCBus device inside the guest.
    3. Without restart, Install Integration Components inside the guest.

    Let us know if the install works.

    Thanks
    Nitin
    Thursday, July 23, 2009 7:35 AM
    Moderator
  • Hi

    Can you try this -
    1. Go to Device Manager.
    2. Manually uninstall the VPCBus device inside the guest.
    3. Without restart, Install Integration Components inside the guest.

    Let us know if the install works.

    Thanks
    Nitin

    I've tried this before.  It doesn't work.

    THanks
    Thursday, July 23, 2009 4:51 PM
  • Beaum,
    Can you share the values of the following registry key from the VM:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E97D-E325-11CE-BFC1-08002BE10318}

    I would be interested to know if there is a LowerFilters value in it.

    Gaurav
    Friday, July 31, 2009 5:58 PM
    Moderator
  • Hi Beaum

    Please help provide the information above.

    Thanks
    Nitin
    Tuesday, August 04, 2009 11:02 AM
    Moderator
  • Beaum,
    Can you share the values of the following registry key from the VM:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E97D-E325-11CE-BFC1-08002BE10318}

    I would be interested to know if there is a LowerFilters value in it.

    Gaurav

    Name (Default) Type REG_SZ Data System Devices
    Name Class Type REG_SZ Data System
    Name Icon Type REG_SZ Data -27

    No LowerFilters value in it.
    Tuesday, August 04, 2009 4:28 PM
  • Thanks Beaum. Assuming you are still facing the issue could you run msinfo32 in the VM and save and share the output of that with us? Please send it to wcvdata@microsoft.com. Please let us know if its ok to contact you via email too for faster turn around time.

    Gaurav
    Sunday, August 09, 2009 2:06 PM
    Moderator
  • Beaum, also:
    - what language is the XP VM
    - Is the temporary directory in the VM in a non-default location
    - Can you mail us %temp%\VPCICInstallLog.txt for the failed install attempt
    Sunday, August 09, 2009 2:17 PM
    Moderator
  • Hi,
    It would be nice if you could also share out information about the image creation
    I understand this a Volume licensed image of your corporation. But what is not clear to me is how you arrived at this image
    the options i see are
    1. You got an XP SP3 VL image and you installed it in a VM
    2. You got an XP SP2 VL image you installed it in a VM and upgraded using Windows Update to XPSP3
    3. You got an XP SP3 VL VHD in VPC 2007 with Additions installed and you moved it to WVPC
    4. You got an XP SP2 VL image in VPC 2007 which you moved to WVPC and then tried to upgrade/install

    Kindly let us know if any one of the above is correct. If not, let us know the way you arrived at this VHD. It will enable us to setup and in-house repro and reach a resolution quicker.

    Appreciate you response
    Regards
    Ashish
    Monday, August 10, 2009 10:36 AM
  • Thanks Beaum. Assuming you are still facing the issue could you run msinfo32 in the VM and save and share the output of that with us? Please send it to wcvdata@microsoft.com. Please let us know if its ok to contact you via email too for faster turn around time.

    Gaurav

    I'm sending this info now.
    Tuesday, August 11, 2009 5:55 PM
  • Beaum, also:
    - what language is the XP VM
    - Is the temporary directory in the VM in a non-default location
    - Can you mail us %temp%\VPCICInstallLog.txt for the failed install attempt

    English
    %temp% is c:\documents and settings\bfm\local settings\temp
    I will email the log file.
    Tuesday, August 11, 2009 5:57 PM
  • Beaum,

    Looks like you are on Windows VPC Beta. Can you try Windows VPC RC bits that got released recently? You can download Windows Virtual PC RC from http://www.microsoft.com/windows/virtual-pc/download.aspx. Please uninstall the Beta release of Windows Virtual PC before installing RC. To uninstall go to Control Panel\Programs\Programs and Features and click on 'View Installed Updates'. Then remove 'Windows Virtual PC (KB958559)' and restart when prompted.

    After installing WVPC please try installing the ICs that come with the RC release and let us know.

    Gaurav
    Tuesday, August 11, 2009 6:39 PM
    Moderator
  • Hi,
    It would be nice if you could also share out information about the image creation
    I understand this a Volume licensed image of your corporation. But what is not clear to me is how you arrived at this image
    the options i see are
    1. You got an XP SP3 VL image and you installed it in a VM
    2. You got an XP SP2 VL image you installed it in a VM and upgraded using Windows Update to XPSP3
    3. You got an XP SP3 VL VHD in VPC 2007 with Additions installed and you moved it to WVPC
    4. You got an XP SP2 VL image in VPC 2007 which you moved to WVPC and then tried to upgrade/install

    Kindly let us know if any one of the above is correct. If not, let us know the way you arrived at this VHD. It will enable us to setup and in-house repro and reach a resolution quicker.

    Appreciate you response
    Regards
    Ashish

    #2 - this is one of our older images.
    Tuesday, August 11, 2009 6:39 PM
  • Thanks Beaum, you have hit an issue with WDF. There is a simple workaround though. Just delete %windir%\system32\drivers\wdf01000.sys  and retry the installation.
    Saturday, August 22, 2009 4:23 PM
  • Thanks Beaum, you have hit an issue with WDF. There is a simple workaround though. Just delete %windir%\system32\drivers\wdf01000.sys  and retry the installation.

    I had same issue, deleting the wdf01000.sys on my system fixed as well.
    Thursday, October 22, 2009 12:19 AM
  • Same issue, deleting the file on my system fixed as well. Thanks a lot.
    Wednesday, June 09, 2010 2:49 PM
  • This was crazy but after so many approaches and attempts these steps are working

    1. Unistall Virtual PC Components
    2. Remove the device that is unrecogonized from the device manager
    3. Rename the following 2 files
    C:\WINDOWS\system32\DRIVERS\wdf01000.sys and
    C:\WINDOWS\system32\DRIVERS\wdfldr.sys
    4. Restart the system
    5. Install the Integration components
    6. When the hardware wizard comes, select to manully to install, enter the path in the first option - C:\Program Files\Virtual PC Integration Components and click next. it should recogonize the unrecogonized device
    7. Restart and enable the Integration features
    Refer to this for deleting files 2nd step
    http://social.technet.microsoft.com/Forums/en-US/winserverhyperv/thread/d1b5ab1a-b6d5-417b-b603-adf600dc27df

    • Edited by RaviVish Sunday, March 06, 2011 2:59 PM
    • Proposed as answer by Nayan Thursday, May 26, 2011 7:14 PM
    Saturday, March 05, 2011 6:46 PM
  • Thanks for posting the fix!  I haven't seen this particular problem
    myself but I've heard of a LOT of people having it.
     
     

    Bob Comer - Microsoft MVP Virtual Machine
    Saturday, March 05, 2011 6:55 PM
  • I can not delete 

    C:\WINDOWS\system32\DRIVERS\wdf01000.sys and
    C:\WINDOWS\system32\DRIVERS\wdfldr.sys

     

    without being a TrustedInstaller - ACCESS DENIED

    Monday, May 02, 2011 10:35 PM
  • You are a life saver. I had the same issue. At very last step my installation was rolling back. ... following your steps fixed the issue.... thank you so much...
    SSIS-Tutorials-FAQs | Convert DTS to SSIS | Document SSIS | SSIS Tasks | Real-time SSIS Monitoring
    Thursday, May 26, 2011 7:16 PM
  • I had the same situation and found complete solution

    You need to remove:
    1. %windir%\system32\drivers\wdf01000.sys
    2. %windir%\system32\drivers\wdfldr.sys
    3. All oem(00-хх) files from  %windir%\inf

    Only after that it can be installed with success (in my situation)

    Wednesday, March 21, 2012 10:40 AM
  • This solution worked perfectly.  Thanks for the info.
    Tuesday, May 08, 2012 6:16 PM
  • I had the same situation and found complete solution

    You need to remove:
    1. %windir%\system32\drivers\wdf01000.sys
    2. %windir%\system32\drivers\wdfldr.sys
    3. All oem(00-хх) files from  %windir%\inf

    Only after that it can be installed with success (in my situation)

    OMG... this is the only one that worked for me. Thank you!!
    Thursday, April 03, 2014 8:48 AM