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Have to refresh several times to load pages?

    Question

  • In both IE8 and FF3.5.5 I have to hit refresh several times for any web page to load for me, otherwise it just acts like I have absolutely no Internet access.  Windows update works and instant messaging works so it seems this is only browser related.  I also noticed that a Google image search will only display about 20% of the images before the browser says it is "done".  I updated to the latest nic drivers from 11/17/09 but that does not resolve the issue.  I have also tried setting the DNS to several different public DNS servers.

    I am connected using dial-up using ICS through another Windows 7 computer.  The problem computer also has XP installed on it and the XP installation has no problems with either IE8 or FF3.5.5.  I have tried manually flushing DNS cache and disabling all firewalls on both computers, but that's about the only wisdom I can find doing my own search of different help forums.

    Any ideas?
    Tuesday, December 15, 2009 5:28 PM

Answers

  • Hi,

     

    I would like to suggest you perform the following steps to check the issue.

     

    Reset TCP/IP, proxy and DNS

    =====================

    1. Click the Start Button, click "All programs", and click "Accessories".

    2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. Please enter the following commands, and press enter after each

     

    NETSH  INT  IP  RESET

    NETSH  WINHTTP  RESET  PROXY

    IPCONFIG  /FLUSHDNS

     

    4. Restart the computer to check the issue.

     

    If the issue persists, I would like to suggest you run HiJackThis and paste the results in your next post.

     
    1. Please download HijackThis from the following link:

    http://www.techspot.com/download317.html

    HijackThis is a tool to collect some system settings information which is useful for further troubleshooting.

    Note: The third-party products discussed here are manufactured by vendors independent of Microsoft. We make no warranty, implied or otherwise, regarding these products' performance or reliability.

    2. Right click the downloaded HJTInstall.exe file and choose "Run as administrator".

    Provide administrator password or click “Allow” if you are prompted to do so.

    3. Click the "Do a system scan and save a logfile" Button.

     


    Arthur Li - MSFT
    Thursday, December 17, 2009 4:30 AM

All replies

  • anyone want to take a stab at this?
    Wednesday, December 16, 2009 8:05 PM
  • Hi,

     

    I would like to suggest you perform the following steps to check the issue.

     

    Reset TCP/IP, proxy and DNS

    =====================

    1. Click the Start Button, click "All programs", and click "Accessories".

    2. Right-click "Command Prompt", and click "Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. Please enter the following commands, and press enter after each

     

    NETSH  INT  IP  RESET

    NETSH  WINHTTP  RESET  PROXY

    IPCONFIG  /FLUSHDNS

     

    4. Restart the computer to check the issue.

     

    If the issue persists, I would like to suggest you run HiJackThis and paste the results in your next post.

     
    1. Please download HijackThis from the following link:

    http://www.techspot.com/download317.html

    HijackThis is a tool to collect some system settings information which is useful for further troubleshooting.

    Note: The third-party products discussed here are manufactured by vendors independent of Microsoft. We make no warranty, implied or otherwise, regarding these products' performance or reliability.

    2. Right click the downloaded HJTInstall.exe file and choose "Run as administrator".

    Provide administrator password or click “Allow” if you are prompted to do so.

    3. Click the "Do a system scan and save a logfile" Button.

     


    Arthur Li - MSFT
    Thursday, December 17, 2009 4:30 AM
  • I just installed word and excel and had this very same problem...  I followed the suggestion and so far so good!!!  Thank You,  no idea what that did but seems to have worked lol
    Sunday, July 24, 2011 6:25 AM