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windows 7 wireless drops

    Question

  • i dont know why but with any version of win7 over 7000 (which is what i am on now) stops me using the net even the RC
    when i installed the rc (7100) i would get 15-20 mins net then it would stop receving it yet it still said it was conected and could see everyother wireless connection
    i tryed disable and enebleing the internal adapter but whenever i click disable the window would just not respond so i couldnt do that
    the only way i found to fix it is to restart my laptop
    yet within 15-20 mins again it would drop the connection and i havn't found a way to fix it
    anyone else had the same problem or how to fix it?
    Saturday, May 16, 2009 9:08 AM

All replies

  • I have the exact same problem.  It is like that for me with my wireless card (Linksys WMP300N) and my ethernet card, so I know it's not just a wireless issue.  Another laptop running Vista is able to stay connected to internet at the time when my desktop running Windows 7 RC drops it.  The only way I can access the internet again is by restarting the computer or waiting ten minutes.  I am using Kaspersky Internet Security.

    I have seen that every time the connection has dropped, uTorrent was running in the background.  I kept uTorrent closed, and the connection has not lost internet access.  Shortly after opening uTorrent, I lost internet access.  Another site had recommendations to keep the Upload rate on uTorrent down below a certain rate (currently at 50kbs).  I set uTorrent to that, and so far I have not had any other drops in internet.  I will continually monitor this in case the internet connection is lost again, and then repost to this thread.
    • Edited by Yatta Dante Saturday, May 16, 2009 11:53 AM
    Saturday, May 16, 2009 11:52 AM
  • it could have somethin to do with kaspersky since i have it to and we both have the same problem and i dont have Utorrent
    till its been confirmed that the net is workin for everyone im stayin on 7000 :P
    im guessing that microsoft changed stuff since 7000 and the version after that because every version since 7000 is bein gay with my net :/
    Sunday, May 17, 2009 9:25 AM
  • I've noticed the same issue about utorrent, i've tryed to use the computer for an entire day, no problem showed up. Then i've started utorrent, and the conection died. I've tryed to change the client, so i've installed bittorrent, an also bitcomet. And the wifi continues to shut down. I'm pretty sure that the problem si something about the maximun number of connections that windows 7 could manage. Like xp, that has a limited amount.
    Sunday, May 17, 2009 11:02 AM
  • I am having a similar problem i am not running Kapersky. I have a WUSB300N Linksys card, however I have lost internet connection completely. I play WoW and this is all i have installed on the system. Windows 7 runs fine except it will no longer connect to my router. I have it setup to dual boot with xp and xp has no problems connecting on the same setup.
    Sunday, May 17, 2009 12:04 PM
  • I have similar problem, my laptop have dual boot, XP and win7, but Win7 can't connect to wireless router with close signal ( security WPA) , when I reset  wireless router
     leave open signal ( no security WPA), win7 connected to wireless router OK. But I don't want leave wireless router with open signal. It 's not safe
    Sunday, May 17, 2009 5:54 PM
  • just wondering but do all of us use some type or bittorrent program?
    (just incase it has somethin to do with that)
    one of you uninstall your torrent program and see if you get dissconnected again
    Sunday, May 17, 2009 6:43 PM
  • Yes i've tryed turning down bittorrent, and it worked without problem. Following my theory i've reduced drastically the number of connections per torrent, and here we go. I've got disconnected just once in 24 hours. So now i'm using bittorrent withouth problems. But if i'm correct about the source of the problem it's a nasty issue that i expect to be solved in the next patch.
    Sunday, May 17, 2009 6:49 PM
  • I had the same problem. I've downloaded the last firmware of my dlink dir-655 router on the dlink website. Uninstal Network Magic. Now the connection never drop.
    Sunday, May 17, 2009 11:12 PM
  • I am not using a bit-torrent and I am experiencing the same problem. I am using my onboard wireless card.
    Monday, May 18, 2009 12:08 AM
  • Yes i've tryed turning down bittorrent, and it worked without problem. Following my theory i've reduced drastically the number of connections per torrent, and here we go. I've got disconnected just once in 24 hours. So now i'm using bittorrent withouth problems. But if i'm correct about the source of the problem it's a nasty issue that i expect to be solved in the next patch.

    lol thats if they do a patch lol
    they'll probably just have a fixed version of the next windows
    or they'll leave it to annoy us lol
    Monday, May 18, 2009 2:05 PM
  • This is annoying problem. I'm going to uninstall 7, reinstall vista, and as long as i don't see any solution posted on this forum, i'm not going to buy this O.S. I've payed a ridiculous amount of cash for vista, and it sucks, i'm not going to do the same with 7, i'm sorry MS. You've lost another user.
    Monday, May 18, 2009 4:00 PM
  • This is annoying problem. I'm going to uninstall 7, reinstall vista, and as long as i don't see any solution posted on this forum, i'm not going to buy this O.S. I've payed a ridiculous amount of cash for vista, and it sucks, i'm not going to do the same with 7, i'm sorry MS. You've lost another user.
    just do what im doing and stay on win 7 7000 :P
    get windows 7 and you can wait till 7100 is fixed lol
    Monday, May 18, 2009 8:23 PM
  • Please run Windows Update and confirm that you are running the latest updates for your wireless network adapters. There is a bug in inbox drivers for some devices which is now fixed in the drivers available on Windows Update. Please make sure you are checking Windows Update for latest drivers! If you have the latest updates and you are still seeing problems, please reply with:

         --- make/model of the Wi-Fi card. You can get this by typing "netsh wlan sho dr" on the command prompt
         ----make/model of your router
         --- problem symptoms and step by step reproduction steps for problem to happen

    Thanks,
    Alok Manchanda
    Microsoft Corporation

    Saturday, May 23, 2009 7:42 AM
  • I am having the same problem too. 
    Dell Wireless 1395 WLAN Mini-Card  Vendor : Broadcom
    Linksys WRT54G
    Sunday, May 24, 2009 12:17 AM
  • Im not using any torrents on this machine but still have this same problem on anything that uses a constant D/L or U/L like online games and video streams.
    Im using a Netgear wn311b and when that locks up i plug in an Airlink 54g usb i had lying around and get another 20 min.
    Sunday, May 24, 2009 12:47 AM
  • microsoft wireless USB 802.11 b/g adapter/4.0.0.15
    Linksys/wtr54g 2.2
    Wirelss conenction drops to limited or no connectivity.  When a repair isa attempter the networking panel freezes causing a forced reboot which allows the connection to work again for 10-30 minutes.
    • Proposed as answer by LesterJet Tuesday, May 26, 2009 1:56 AM
    • Unproposed as answer by Adam M MCP Saturday, June 13, 2009 7:56 PM
    Monday, May 25, 2009 9:33 PM
  • I am running Windows 7 ver 6.1.7100
    Intel(R) Wireless WiFi Link 4965AGN

    I do not run any peer programes such as torrents etc.  Mainly I only run MMO game eve-online and for the pas few days I get a message saying "socket closed" I get dissconected every 5 minutes or so.  I have tried giving full access to eve program but I also realized that even browsing the net I get timeouts from the browsers every now and then.  All drivers are up to date
    Tuesday, May 26, 2009 2:08 AM
  • Folks, please cut and paste the output of the below command along with the router information. The adapter name is not sufficient to understand the issue as we need to determine what driver you have installed.

    netsh wlan show driver

    Thanks,

    Alok Manchanda
    Microsoft Corporation
    Thursday, May 28, 2009 9:54 PM
  • I am having the same issue as well. Here is the output of the command you posted:
    Microsoft Windows [Version 6.1.7100]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    netsh wlan show driver

    Interface name: Wireless Network Connection

        Driver                    : Intel(R) PRO/Wireless 3945ABG Network Connection
        Vendor                    : Intel Corporation
        Provider                  : Intel
        Date                      : 9/26/2007
        Version                   : 11.5.0.32
        INF file                  : C:\Windows\INF\oem10.inf
        Files                     : 3 total
                                    C:\Windows\system32\DRIVERS\NETw4v32.sys
                                    C:\Windows\system32\NETw4c32.dll
                                    C:\Windows\system32\NETw4r32.dll
        Type                      : Native Wi-Fi Driver
        Radio types supported     : 802.11a 802.11b 802.11g
        FIPS 140-2 mode supported : No
        Hosted network supported  : No
        Authentication and cipher supported in infrastructure mode:
                                    Open            None
                                    Open            WEP-40bit
                                    Open            WEP-104bit
                                    Open            WEP
                                    Shared          WEP-40bit
                                    Shared          WEP-104bit
                                    Shared          WEP
                                    WPA-Enterprise  TKIP
                                    WPA-Enterprise  CCMP
                                    WPA-Personal    TKIP
                                    WPA-Personal    CCMP
                                    WPA2-Enterprise TKIP
                                    WPA2-Enterprise CCMP
                                    WPA2-Personal   TKIP
                                    WPA2-Personal   CCMP
        Authentication and cipher supported in ad-hoc mode:
                                    Open            None
                                    Open            WEP-40bit
                                    Open            WEP-104bit
                                    Open            WEP
                                    Shared          WEP-40bit
                                    Shared          WEP-104bit
                                    Shared          WEP
                                    WPA2-Personal   CCMP
        IHV service present       : Yes
        IHV adapter OUI           : [00 80 86], type: [00]
        IHV extensibility DLL path: C:\Windows\System32\IWMSSvc.dll
        IHV UI extensibility ClSID: {1bf6cb2d-2ae0-4879-a7aa-a75834fbd0e3}
        IHV diagnostics CLSID     : {00000000-0000-0000-0000-000000000000}
    Sunday, May 31, 2009 5:14 PM
  • Thanks for the details GunnerrennuG. Would you also please provide the below information?
         ----Brand/model/Hardware Version/Firmware Version of your router
         --- problem symptoms and step by step reproduction steps for problem to happen

    Please understand that two very different issues can cause the exact same symptoms and so having a detailed description of the problem you encounter and the steps taken to hit it are invaluable in helping us identify and root cause your issue.

    Thanks very much for testing Windows7!

    Alok Manchanda
    Microsoft Corporation

    Wednesday, June 03, 2009 7:01 AM
  • I also am having the same issue, this did not occur in the earlier beta of W7.

    my router is a DIR-655 Firmware 1.21EU
    WLan Card is Dell Wireless 1505 Draft 802.11n WLAN Mini-Card

    Upon first bootup the connection will work for a couple of hours before i notice Internet explorer sit waiting for a page to load, then i see the dreaded yellow exclamation mark, i can wait 2 minutes for it to reconnect or force a disconnect/reconnect. I have tried many different driver, the standard W7 ones a basic Broadcom one in W7, ones from Dell website. If i leave their utility running it still shows as having an IP address and picking up full signal from my router but i have no access to the internet or or my router. Just browsing the itnernet this is a small problem but if i'm playing a game of any kind over the internet, it's so frustrating!!! Upon the first disconnect the 2nd one will happen much faster, probably another hour, the next one even faster maybe even 30 minutes. By this time i will just restart the pc and go back to the 2-3 hours with no disconnects.
    There is no error in any Error log that i can see

    here is my paste from the cmd prompt

    C:\Users\Darren>netsh wlan show driver

    Interface name: Wireless Network Connection

        Driver                    : Dell Wireless 1505 Draft 802.11n WLAN Mini-Card
        Vendor                    : Broadcom
        Provider                  : Broadcom
        Date                      : 22/10/2008
        Version                   : 5.10.38.26
        INF file                  : C:\Windows\INF\oem17.inf
        Files                     : 4 total
                                    C:\Windows\system32\DRIVERS\BCMWL664.SYS
                                    C:\Windows\system32\bcmihvsrv64.dll
                                    C:\Windows\system32\bcmihvui64.dll
                                    C:\Windows\system32\bcmwlcoi.dll
        Type                      : Native Wi-Fi Driver
        Radio types supported     : 802.11n 802.11a 802.11n 802.11g 802.11b
        FIPS 140-2 mode supported : No
        Hosted network supported  : No
        Authentication and cipher supported in infrastructure mode:
                                    Open            None
                                    Open            WEP
                                    Shared          None
                                    Shared          WEP
                                    WPA2-Enterprise TKIP
                                    WPA2-Personal   TKIP
                                    WPA2-Enterprise CCMP
                                    WPA2-Personal   CCMP
                                    WPA2-Enterprise Vendor defined
                                    WPA2-Enterprise Vendor defined
                                    Vendor defined  Vendor defined
                                    Vendor defined  Vendor defined
                                    Vendor defined  TKIP
                                    Vendor defined  CCMP
                                    WPA-Enterprise  TKIP
                                    WPA-Personal    TKIP
                                    WPA-Enterprise  CCMP
                                    WPA-Personal    CCMP
        Authentication and cipher supported in ad-hoc mode:
                                    WPA2-Personal   CCMP
                                    Open            None
                                    Open            WEP
        IHV service present       : Yes
        IHV adapter OUI           : [00 10 18], type: [00]
        IHV extensibility DLL path: C:\Windows\System32\bcmihvsrv64.dll
        IHV UI extensibility ClSID: {aaa6dee9-31b9-4f18-ab39-82ef9b06eb73}
        IHV diagnostics CLSID     : {00000000-0000-0000-0000-000000000000}

     

    Wednesday, June 03, 2009 3:13 PM
  • Hi Everyone,

    I have the same issue, I am using a HP 6710B notebook which is dual booting Vista SP2 and Win 7 RC1 and am having the following issues:

    Win7 will not connect to the Enterprise WPA secured Wireless network which is using 802.1x Authentication and PEAP.

    Win7 connects to my home router over wireless but after using it for about 20 mins drops the connection and then does not resolve it again.

    The Driver settings are as follows:

    C:\Windows\System32>netsh wlan show driver

    Interface name: Wireless Network Connection

        Driver                    : Broadcom 4321AG 802.11a/b/g/draft-n Wi-Fi Adapte
    r
        Vendor                    : Broadcom
        Provider                  : Broadcom
        Date                      : 19/12/2006
        Version                   : 4.102.15.61
        INF file                  : C:\Windows\INF\oem4.inf
        Files                     : 1 total
                                    C:\Windows\system32\DRIVERS\BCMWL6.SYS
        Type                      : Native Wi-Fi Driver
        Radio types supported     : Vendor defined(0x80000000) 802.11a Vendor define
    d(0x80000000) 802.11g 802.11b
        FIPS 140-2 mode supported : No
        Hosted network supported  : No
        Authentication and cipher supported in infrastructure mode:
                                    Open            None
                                    Open            WEP
                                    Shared          None
                                    Shared          WEP
                                    WPA2-Enterprise TKIP
                                    WPA2-Personal   TKIP
                                    WPA2-Enterprise CCMP
                                    WPA2-Personal   CCMP
                                    WPA-Enterprise  TKIP
                                    WPA-Personal    TKIP
                                    WPA-Enterprise  CCMP
                                    WPA-Personal    CCMP
        Authentication and cipher supported in ad-hoc mode:
                                    WPA2-Personal   CCMP
                                    Open            None
                                    Open            WEP


    C:\Windows\System32>

    I have upgraded the wireless to what I think are the most current drivers on the HP Website...

    The wireless Autoconfig service is started also, for the corporate network, and group policy is in place to assign the SSID of the wlan in the corporate network, however the Win 7 machine never gets connected.

    Thursday, June 04, 2009 1:35 AM
  • I think there seems to be a problem with the Linksys WMP300N under Win7.
    The included Win& driver (and subsequent upgrade from Windows upgdate) have HUGE latency and this effects sound quality (causes crackling).  This was a Vista problem, and was solved by using the 4.102.15.61 (November 2006) driver.
    With the 'Old' driver under Win7, latency down to Vista levels, and have yet to arbritarily disconnect.
    One hint:  Under the drivers Advanced tab, set 'Minimum Power Consumption' to disabled.

    Linksys needs to release a new low-latency driver that is correctly matched to Win7.

    Duckysan

    Thursday, June 04, 2009 4:06 AM
  • Sorry - maybe got your hopes up.
    Network dropped after 4 hours when using Grabit Usenet client.  It happened the last time too.  Wonder if any similarity to the torrent problem....?
    Anyway, have tried static IP but no improvement.

    Observation:  the network card becomes completely unresponsive.  Cannot either change settings or disable once the network has dropped.
    Win7 will not close down after attempt to change/disable.  Requires re-set.

    Strikes me there is an issue with the way the card is addrssed by Win7.
    NB:  Currently dual-booting with Vista on separate HDD.  No problem in Vista with identical settings.

    D
    Thursday, June 04, 2009 6:54 AM
  • a temporary solution for me to the yellow exclamation mark is to disable the windows firewall, wether its the cause or part of the problem i don't know but looking through firewall log in event viewer i see the connection swap from private to public whenever i got limited access and yellow exclamation mark. Either way disabling the firewall has left me with a steady 3 hour connection so far whereas before it would only last 50 minutes to an hour
    Thursday, June 04, 2009 2:14 PM
  • Thought I better post details of the wireless connection.  I've included both Vista and Win7:

    Vista

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    Interface name: Wireless Network Connection

        Driver                    : Linksys Wireless-N PCI Adapter WMP300N
        Vendor                    : Linksys, A Division of Cisco Systems, Inc.
        Provider                  : Linksys, A Division of Cisco Systems, Inc.
        Date                      : 19/12/2006
        Version                   : 4.102.15.61
        INF file                  : C:\Windows\INF\oem43.inf
        Files                     : 1 total
                                    C:\Windows\system32\DRIVERS\WMP300Nv1x86.sys
        Type                      : Native Wi-Fi Driver
        Radio types supported     : Vendor-specific(0x80000000) 802.11g 802.11b
        FIPS 140-2 mode supported : No
        Authentication and cipher supported in infrastructure mode:
                                    Open            None
                                    Open            WEP
                                    Shared          None
                                    Shared          WEP
                                    WPA2-Enterprise TKIP
                                    WPA2-Personal   TKIP
                                    WPA2-Enterprise CCMP
                                    WPA2-Personal   CCMP
                                    WPA-Enterprise  TKIP
                                    WPA-Personal    TKIP
                                    WPA-Enterprise  CCMP
                                    WPA-Personal    CCMP
        Authentication and cipher supported in ad-hoc mode:
                                    WPA2-Personal   CCMP
                                    Open            None
                                    Open            WEP


    Window 7

    Microsoft Windows [Version 6.1.7100]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\Chris>netsh wlan sho dr

    Interface name: Wireless Network Connection

        Driver                    : Broadcom 802.11n Network Adapter
        Vendor                    : Broadcom
        Provider                  : Broadcom
        Date                      : 19/12/2006
        Version                   : 4.102.15.61
        INF file                  : C:\Windows\INF\oem13.inf
        Files                     : 1 total
                                    C:\Windows\system32\DRIVERS\BCMWL6.SYS
        Type                      : Native Wi-Fi Driver
        Radio types supported     : Vendor defined(0x80000000) 802.11g 802.11b
        FIPS 140-2 mode supported : No
        Hosted network supported  : No
        Authentication and cipher supported in infrastructure mode:
                                    Open            None
                                    Open            WEP
                                    Shared          None
                                    Shared          WEP
                                    WPA2-Enterprise TKIP
                                    WPA2-Personal   TKIP
                                    WPA2-Enterprise CCMP
                                    WPA2-Personal   CCMP
                                    WPA-Enterprise  TKIP
                                    WPA-Personal    TKIP
                                    WPA-Enterprise  CCMP
                                    WPA-Personal    CCMP
        Authentication and cipher supported in ad-hoc mode:
                                    WPA2-Personal   CCMP
                                    Open            None
                                    Open            WEP

    Note I am using the same driver release as Vista because of the Win7 excessive latency.
    So far the network ghas gone down once this morning.  Just to repeat my observation that the device becomes unresponsive after the failure.

    D

     

    Thursday, June 04, 2009 5:40 PM
  • Update (fast & furious!):
    Disabling firewall did not work.  Only re-boot seems to get it up and running again.
    Seems to be some connection to using Grabit for Usenet.  Every time I try and download newsgroup content, the network drops.
    I have also captured screen-shots of latency monitor comparing Vista and Win7.  If MS or anybody wants to see these, please let me know and I'll mail.
    D
    Thursday, June 04, 2009 6:24 PM
  • Just purchased a compaq Presario 5210F. Installed a Netgear wireless NIC (WN311B), and attempt to connect to Netgear Range Max (WNR834Bv2).
    Windows recognizes the NIC as Broadcom 802.11n (driver5.30.21.0) , and indicates no issues. But, cannot connect to the router.
    Friday, October 30, 2009 3:43 AM
  • that's a bit harsh, Tebayoso. Could it be driver-related at all, because you say it works on Vista and not on 7?

    maybe it's the gods of copyright protection, trying to tell you that bittorrent is baaaaaad ;o)

    --

    my 7 install occasionally drops wireless connections on certain networks only. could be interference or too many connections on the AP.
    Thursday, March 04, 2010 9:06 AM