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Broadband connection error 797 Modem Not Found

    Question

  • Trying to setup a broadband connection from Windows 7 laptop. Getting error 797: Modem not found.

    The same connection working fine from a Windows XP desktop.

    Propmt help appreciated.

     

     

    Friday, December 03, 2010 7:28 AM

Answers

  • Hi,

     

    Thanks for the post!

     

    Please make sure your network interface drivers are up to date and compatible with Windows 7.

     

    Then you can try the following:

    ·         Close all other programs and try again to establish the connection. Another program might be using the modem or the communication port to which the modem is attached.

    ·         Make sure that a modem has been installed on your computer.

    If the issue persists, please try Clean Boot to find the cause.

     

    Regards,

    Miya
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    Monday, December 06, 2010 3:19 AM